It’s very convenient to stay at the rainbow tower I upgraded room.
I thought breakfast buffet was a little overpriced.
Loved our access to the lagoon, numerous pools, and beach, which were all steps away from our tower. Was able to check in early and got an upgraded room for a small fee.
Charging for amenities offered at the lagoon. (I.e. paddle boarding, kayaking, tents, etc.)
For a large business convention the facilities were a bit hard to navigate.
Check in was quick even though I read that it took 2 to 3 hrs at times. I did see that a few days after we were there. The lines were huge! The scooter I ordered was right there at the bell hop. We were upgraded to the Rainbow Tower with a view of Diamond Head. Beautiful! The super pool was below us and the lagoon around the corner. Watched the fireworks off the lanai on Friday night. Check out was easy and so was movie rental. Beach was wonderful.
Elevators were packed and no one likes to let a scooter near the door. I call this hotel home of the $25 cheeseburger. Unbelievable! I had fish and chip and my 12 yr old grandson had the $25 burger. No prices on the menu. This meal cost us $60. So bring a pocketful of money for meals. Also the beach rentals were too high. We went to the Hale Koa next door for half price or less.
We stayed here two years ago, in an Oceanview Room in the Rainbow Tower, and now we're back and staying in an Oceanfront Room in the Ali'i tower. This is a great place, walk out of the hotel lobby and onto the sands of Waikiki Beach. The resort covers several acres, packed full of shops, restaurants, bars, everything - and then a simple stroll down the beach and you're in the main shopping area of Honolulu. The Ali'i Tower and the Rainbow Tower are similar in price, the difference though in the Ali'i Tower is that it's like a special club within the larger resort. There's a dedicated Concierge, many perks such as free water etc, a dedicated level 2 area that contains a gym, a swimming pool with deck chairs, and a bar with tables and chairs. You also get a leather wristband that they suggest you wear on the premises, and that gets you front of line access to all the Hilton owned restaurants on the property, and that's proved to be very handy. Highly recommended, and we wouldn't stay anywhere else in Honolulu.
Can better check in process
Loved the small lagoon, kiddie pool & water slides, Our suite was clean & spacious with amazing view.
Check in was awful-it took over 30 minutes to check in. Huge lines were forming and not really sure why since reservations were already made. Also annoying was the fact that you were given cards to get towels- however they failed to mention that you had to return them otherwise you would have to pay a. $10 per card!!! we usually do express check out just so we don't have to deal with front desk again.
Everything was great! The beach was beautiful, 5$3 staff, facilities, location was excellent!
The pools were overwhelming, crammed with people. Also, the hot tubs always has children playing in them and were unattended, they weren't very relaxing. An "adult only" hot tub or sauna would be an added bonus! We weren't the only couple frustrated by this.
Bathroom had a sliding door and no fan. No privacy.
Rundown room for over $300??
In a pinch because of an ice storm, we had to find a room before our reservation at the Hale Koa started. Hilton was close, so we picked this hotel. So expensive. Perk was we could walk to our hotel the next day.
Room was lack luster for a $300 room. And that's all we had really. Super busy and hard to navigate with luggage with all the people swarming around. Waste of money. Breakfast buffet is good but so expensive, and another $35 charge at check out for what? We only stayed one night, and that was one night too long.
Overpriced for the poor quality
I liked that the location is close to the water
Much needed room renovations are required in addition to better cleanliness. Parking in the hotel which is required if you have a car is way over priced and even more than the price to rent the actual car. Another resort fee is added at the end which covers items such as yoga and do not apply to everyone is applied. Fine a different hotel that would be your best bet
Not worth the money in our experience
Alyssa was very helpful in helping us to switch our rooms and we do appreciate her very much.
We started off on the wrong foot from the moment we arrived, having to wait over and hour to check in. Yes it was the weekend of the marathon and we understand that but, for the first 45 minutes they had only 3 people checking in the regular guest and only 3 checking in the Hilton elite. After they put another 3 on each side the line moved much quicker. On top of this we had booked a king bed but when we go to the room it was 2 queens and by this time we didn't want to go back to the front desk and wait even longer. They did end up moving us for our second night, but it's still frustrating when you have to move in the middle of your trip. On top of this the beds aren't what i would expect when i'm paying $375 a night..super hard and could almost feel the spring in one of them....needless to say we won't be wasting our money next time we visit Oahu.
Fireworks show. Location on the beach. Access to 4 lovely pools. Array of shops and restaurants.
Dated rooms. Decrepit walls/paint fixtures. Missing furniture in my room? Elevators really old.
Hilton Hawaiian Village Waikiki Beach Resort makes a vacation in paradise a reality for all types of guests, including singles, couples, families, and groups. Its friendly service and relaxed lodgings on the stunning south shores of Oahu are sure to delight guests and create memories to last a lifetime. Hilton Hawaiian Village Waikiki Beach Resort is close to many area attractions to suit all interests. It is 20 minutes from Honolulu International Airport and three miles from downtown Honolulu. It's easily within walking distance to the Ala Moana Shopping Center and the Hawaii Convention Center, and driving distance from the stunning Diamond Head volcano, the Waikiki Aquarium, and the Honolulu Zoo. There are several accommodations to enjoy at Hilton Hawaiian Village Waikiki Beach Resort. Guests can choose the ALI'I one-bedroom oceanfront suite with private pool, terrace, and living area; the Diamond Head Tower one-bedroom suite with separate living area and views of the beach and park; or the Rainbow Tower Harbor/Ocean View junior suite with two balconies and views of the ocean and the salt-water Duke Kahanamoku Lagoon. Within the Hilton Hawaiian Village Waikiki Beach Resort, guests can enjoy a wide range of amenities like luxury treatments at the Mandara Spa and Fitness Center, and several boutique shops to peruse. There are six pools on the property, including one for children, and Paradise Pool with Waikiki's longest waterslide. Hula lessons and nightly luaus are too fun to miss. There are many dining options at Hilton Hawaiian Village Waikiki Beach Resort. Bali Steak and Seafood serves its delectable fare in an oceanfront setting. Hau Tree Cantina crafts the area's tastiest Mexican cuisine. Visitors can dine outdoors while eating globally-inspired buffet dishes at Rainbow Lanai.
Based on 15,513 reviews
Value for money
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