Overview

Grand Naniloa Hotel Hilo - a DoubleTree by Hilton

93 Banyan Drive, Hilo, HI 96720, United States
+1 808 969 3333

AED 463+

Overall guest ratings

7.8/10 Good
Based on 1,172 reviews

Review highlights

  • 8.0
  • 7.3
  • 6.5
  • 6.0

Good to know

  • Great view

Nearby

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    About

    Boasting a stunning oceanside location with magnificent views of Hilo Bay and Mauna Kea, Grand Naniloa Hotel Hilo - a DoubleTree by Hilton Hotel occupies a historic site amidst a lush, tropical landscape. Our ideal setting also offers guests convenient access to Hilo Airport, just 2 miles away. Tee off on our 9-hole golf course, or soak up the sunshine in our beautiful outdoor swimming pool. Energize in the complimentary fitness center, or hire some water sports equipment and take to the waves. Our inviting guest rooms offer complimentary WiFi, a generously-sized work desk, a microwave, refrigerator, and in-room safe. Upgrade to an ocean-view suite with a separate living area and a balcony offering memorable ocean views. Savor breakfast, lunch and dinner in our restaurant, which has indoor and outdoor seating. Admire sweeping vistas of Hilo Bay from the large deck of our Lobby Lounge. Our Hilo hotel features the most extensive catering facility and the largest showroom on the east side of the Big Island – a stylish venue providing nightlife and a space to showcase talented local musicians. With 20,000 sq. ft. flexible meeting space, including a wedding gazebo and a large ballroom which can hold up to 400 people, this Hilo hotel is the ideal venue for small to mid-sized meetings, conferences and weddings. Take advantage of onsite catering and the latest A/V technology, and stay productive in the 24-hour business center. Our friendly, professional staff look forward to welcoming you with a signature chocolate chip cookie upon check-in.

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    Hilton

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Golf
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 1,172 reviews
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
      7.8 "78% liked the proximity to shopping."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.5 "Housekeeping was great, according to 75%."
      10.0 "100% said the recreation staff was great."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
      6.3 "Only 63% said rooms were big enough."
      6.9 "69% thought the bathroom was big enough."
      5.6 "Only 56% found the balcony ok."
      5.0 "50% thought the kitchenette was ok."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Food is average."
    • 6.0 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.6 "66% said the architecture was not spectacular."
    • 5.2 "Internet is average."
    • 4.8 "Not very comfortable."
      1.5 "85% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    8.0 Good
    Based on 632 reviews
    • 8.4 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.2 "Housekeeping was great, according to 72%."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      6.6 "Only 66% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
      6.9 "69% thought the bathroom was big enough."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Food is average."
    • 5.5 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.2 "Average amenities."
      6.8 "68% considered the lobby entrance to be so-so."
    • 4.5 "Not very comfortable."
      1.3 "87% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
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    Overall rating

    7.6 Good
    Based on 457 reviews
    • 8.0 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 7.1 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.1 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 6.0 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.2 "52% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
    • 5.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.2 "Only 62% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.7 "Food is average."
    • 5.0 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      6.5 "Only 65% said rooms were big enough."
    • 4.9 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 35 reviews
    • 7.9 "High value."
    • 7.6 "Good location."
    • 7.3 "Good service."
    • 6.7 "Vibe was decent."
    • 6.5 "Rooms are ok."
    • 5.6 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 4.6 "Not very comfortable."
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    Overall rating

    7.7 Good
    Based on 46 reviews
    • 8.0 "Location is great."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.7 "Vibe was decent."
    • 6.6 "Rooms are ok."
    • 6.5 "Average cleanliness."
    • 6.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.2 "Pool is mediocre."
    • 5.0 "Internet is average."
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    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Great view"
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