Overview

Castle Hilo Hawaiian Hotel

71 Banyan Drive, Hilo, HI 96720, United States
+1 808 935 9361

AED 456+

Overall guest ratings

7.9/10 Good
Based on 1,749 reviews

Review highlights

  • 9.3
  • 8.3
  • 5.4
  • 5.0

Good to know

  • Accessible parking
  • Great view

Nearby

    show all

    About

    Location.

    Overlooking Hilo Bay, the Castle Hilo Hawaiian Hotel enjoys a beautiful location in Hilo, Hawaii. Hilo is a quaint, flower-filled retreat with Victorian homes and a restored downtown area that experiences more rain than any other American city. The Big Island of Hawaii offers a plethora of recreational opportunities. From surfing and scuba diving to volcano and waterfall exploration, there is something for everyone. Old banyan trees line the drive to the hotel, most of which were planted in the 1930's by celebrities such as Babe Ruth, Amelia Earhart and Cecil B. DeMille. Mauna Kea looms in the background and the arched bridge that leads to Coconut Island is only steps from the doors of the resort. The hotel is flanked by a beautiful beach, the Liliuokalani Gardens and the Naniloa Country Club.

    Hotel Features.

    The hotel's bayside pool is surrounded by a large sundeck and lounge chairs. The hotel staff provides concierge services, business services and currency exchange. Safe-deposit boxes are located at the front desk and laundry facilities are available.

    Guestrooms.

    All rooms at the hotel feature lanais and views of Hilo Bay or the enormous banyan trees out front. Cable television is standard and complimentary WiFi is available. Private bathroom with shower/tub combination. Hair dryer on request. Phone. Voice mail. Connecting/adjoining rooms available.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Golf
    • ATM on-site
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,749 reviews
    • 9.3 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.9 "Good access to the airport, said 99%."
      9.9 "99% thought parking was inexpensive."
      9.4 "94% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      8.6 "86% said the booking process went smoothly."
    • 7.9 "Nice rooms."
      9.8 "98% thought the view was good."
      8.8 "88% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      8.9 "89% enjoyed the balcony."
    • 6.8 "Average value."
    • 5.8 "Average amenities."
      6.7 "67% considered the lobby entrance to be so-so."
    • 5.4 "Internet is average."
    • 5.0 "Vibe was decent."
      2.5 "75% criticized the unstylish hotel."
      4.7 "53% didn't like the unstylish hotel."
    • 4.6 "Wellness & sports facilities were not very nice."
      4.6 "54% didn't like the fitness area."
    • 4.2 "Breakfast is below average."
      2.2 "78% said the breakfast was too expensive."
    • 3.9 "Pool is below average."
      4.3 "Dirty pool, said 57%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 909 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
      10.0 "100% thought parking was inexpensive."
      9.9 "Good access to the airport, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.2 "City centre within easy reach, said 82%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.9 "Good service."
      7.9 "79% said the reception staff was great."
    • 7.8 "Nice rooms."
      9.8 "98% thought the view was good."
      8.9 "89% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      9.0 "90% enjoyed the balcony."
    • 6.2 "Average value."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.1 "Average amenities."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.1 "Internet is average."
    • 4.3 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.9 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 3.7 "Pool is below average."
    View all review categories

    Overall rating

    7.8 Good
    Based on 734 reviews
    • 9.2 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.8 "Good access to the airport, said 98%."
      9.9 "99% thought parking was inexpensive."
      10.0 "100% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 7.4 "Nice rooms."
      9.9 "99% thought the view was good."
      7.8 "78% said the beds were comfortable."
      8.7 "87% thought rooms were spacious."
      8.7 "87% enjoyed the balcony."
    • 6.7 "Average value."
    • 5.8 "Average amenities."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.7 "Food is average."
      7.0 "70% loved the menu selection."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.5 "Wellness & sports facilities were not very nice."
      4.5 "55% didn't like the fitness area."
    • 4.1 "Breakfast is below average."
    • 3.7 "Pool is below average."
    View all review categories

    Overall rating

    7.3 Good
    Based on 17 reviews
    • 8.2 "Great service."
    • 8.1 "Rooms are great."
    • 7.1 "Tasty food."

    Overall rating

    7.9 Good
    Based on 87 reviews
    • 9.2 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      8.3 "83% said the beds were comfortable."
      9.9 "99% thought the view was good."
    • 6.4 "Average value."
    • 6.3 "Food is average."
    • 5.4 "Average amenities."
    • 5.3 "Internet is average."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Accessible parking"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    hilo
    castle
    volcano
    great location
    overnight stay
    right on the bay
    great views
    close to the airport
    hotel was very nice
    decent place to stay
    ocean view
    remodeled areas
    old and needs
    reasonably good location
    right on the ocean
    dingy but room
    More
    More
    More

    Photos
    Map

    Map

    Close