Pros (+) Friendly staff and a good location in town for our visit to Heraklion.
4 stars
Capsis Astoria Heraklion
Photos of Capsis Astoria Heraklion
Overview
Family-friendly hotel with 3 restaurants and bars 3 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a poolside bar, 2 coffee shops/cafes, and a snack bar/deli are onsite. Capsis Astoria Heraklion Hotel offers 131 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Capsis Astoria Heraklion
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Capsis Astoria Heraklion
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Wi-Fi available in all areas
Dining
- Wine glasses
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining area
- Dining table
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic pillow
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Things to do
- Eco tourism
- Beach access
- Bicycle hire
- Fishing
- Board games/puzzles
- Game room
- Cycling
- Scuba diving
- Diving
- Snorkelling
- Horse riding
- Windsurfing
- Hiking
Services and conveniences
- ATM on-site
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Pool and spa
- Outdoor pool
- Pool towels
- Pool with a view
- Rooftop pool
- Massage
- Pool bar
Parking and transportation
- Parking
- Private parking
- Shuttle service (additional charge)
- Airport shuttle
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Pool cover
Outdoor
- Outdoor furniture
- Terrace/Patio
- Grill
- Balcony
Workspace
- Fax/photocopying
- Laptop safe
- Smartphone
- Desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Capsis Astoria Heraklion
8.1
Very good
3232 verified ratings
Wonderful
1312
Very good
770
Good
548
Okay
240
Fair
168
Mediocre
82
Poor
112
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and friendly service, with many highlighting the cleanliness of the hotel. However, several reviews pointed out issues with room comfort, value for price, and the quality of breakfast. Overall, while many enjoyed their stay, there were consistent mentions of the need for improvements in certain areas.AI-generated from customer reviews
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Score by provider
8.1 out of 10
859 reviews
8.6 out of 10
26 reviews
10 out of 10
1 review
7.8 out of 10
3 reviews
All reviews
Pros (+) Astoria Capsis is located in the heart of Heraklion near major sites and shopping opportunities. You can easily walk to a lot of archaeological sites like the former fortress docks & harbours. There are a lot places to eat and shopping close by.
Cons (-) No fitness center for exercise. There weren't a lot of choice for their breakfast. Can be noisy. My room had a noticeable sway for no apparent reason, possibly the foundation of the building was not stable.
Pros (+) The location is with walking distance of the port, bus station, and local attractions. The staff was helpful in arranging an extra night there, and they were helpful in every way.
Cons (-) The bed was not as soft as I need with a sore back, but the room had lots of extra pillows.
Location
11 Eleftherias Square, Heraklion
What's nearby
- Eleftherias Square81 m
- Heraklion Archaeological Museum110 m
- Church of Saint Titus254 m
- Heraklion Town Hall277 m
- Bembo Fountain338 m
- Kornarou Square342 m
- Municipal Museum of the Battle of Crete and the National Resistance0.4 km
- Heraklion Museum of Religious Art0.5 km
- St. Minas Cathedral0.5 km
- 18 Anglon Square0.5 km
- Venetian City Wall0.6 km
- Monastery of St. Peter and St. Paul0.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 1039K014A0001400
When to book a room at Capsis Astoria Heraklion
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Capsis Astoria Heraklion
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See most recommended stays in HeraklionGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 0.7 km |
Nearest airport | Heraklion N. Kazantzakis Apt. |
Distance to airport | 3.5 km |