Overview

Golden Palace Hotel

46 Bat Su, Hoan Kiem, Hanoi, Vietnam
+84 439 234 078

AED 111+

Overall guest ratings

8.9/10 Excellent
Based on 842 reviews

Review highlights

  • 9.7
  • 9.4
  • 9.1
  • 5.7

Good to know

  • Comfortable beds
  • Clean rooms
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Golden Palace Hotel offers an airport shuttle (available 24 hours) for VND 430000 per vehicle one way. You'll have free perks like WiFi and wired Internet. Nice touches like rainfall showerheads, slippers, and memory foam beds with premium linens are offered up in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Bicycle hire
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Bar/Lounge
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 842 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.7 "97% said the reception staff was great."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 9.1 "Food is to die for."
      9.3 "Yummy desserts, said 93%."
      10.0 "100% were happy with the price."
      10.0 "100% enjoyed the snacks that were offered."
      10.0 "100% loved the dining experience."
    • 8.5 "Breakfast is good."
    • 6.3 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.2 "Only 52% thought the shower was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
      5.0 "50% thought the bathroom was big enough."
    • 5.7 "Internet is average."

    Overall rating

    9.0 Excellent
    Based on 538 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      9.8 "98% said the reception staff was great."
    • 9.2 "Food is to die for."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Breakfast is good."
    • 8.5 "Good value."
    • 6.6 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.5 "Only 55% thought the shower was ok."
    • 5.4 "Internet is average."
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    Overall rating

    8.9 Excellent
    Based on 126 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
    • 9.0 "Food is to die for."
    • 8.1 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."

    Overall rating

    9.0 Excellent
    Based on 176 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.8 "98% said the reception staff was great."
    • 9.1 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.4 "Good value."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
    • 5.3 "Internet is average."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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