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Hangzhou Heyna Hotel

NO.508 Yanan Road, Hangzhou 310000, China
+86 571 8892 0666

AED 199+

Overall guest ratings

9.0/10 Excellent
Based on 2,807 reviews

Review highlights

  • 9.7
  • 8.9
  • 6.2
  • 5.3

Nearby

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    About

    With a stay at Hangzhou Heyna Hotel in Hangzhou, you'll be in the business district and convenient to Former Residence of Sha Menghai and West Lake. This hotel is within close proximity of Wulin Square and Hangzhou Opera.

    Rooms

    Make yourself at home in one of the 99 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a business center, luggage storage, and laundry facilities.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Room service
    • Game room
    • Spa
    • Air-conditioned
    • Coffee shop
    • Safe
    • Free Internet
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,807 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      9.2 "Good access to the airport, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Food is delicious."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.7 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
    • 7.8 "Good service."
      8.1 "81% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      1.0 "90% said rooms were small."
      2.4 "76% found problems with the furniture."
      4.0 "60% thought the tv was sub-standard."
      0.0 "100% were disappointed with the minibar."
      0.0 "100% thought they were poorly maintained."
    • 2.3 "Quite uncomfortable."
      1.0 "90% said rooms were small."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 364 reviews
    • 9.7 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.7 "Food is delicious."
    • 7.8 "Good amenities."
      7.8 "78% thought the building was wonderful."
    • 7.3 "Good service."
    • 6.0 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      1.1 "89% said rooms were small."
    • 2.5 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 729 reviews
    • 9.6 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.7 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 8.6 "Food is delicious."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      7.0 "70% enjoyed the shower."
      5.3 "53% thought the bathroom was big enough."
      5.5 "Beds were acceptable for 55%."
      5.0 "Only 50% said the rooms were modern."
    • 2.3 "Quite uncomfortable."
      1.1 "89% said rooms were small."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,515 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.9 "Food is delicious."
    • 8.7 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      7.2 "72% thought, the hotel was modern."
    • 8.2 "Great service."
      8.1 "81% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      4.7 "53% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.4 "76% found problems with the furniture."
    • 2.4 "Quite uncomfortable."
      0.7 "93% said rooms were small."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 196 reviews
    • 9.7 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Perfectly clean."
      8.9 "89% said rooms were clean."
    • 8.8 "Food is delicious."
    • 7.7 "Good service."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.2 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      0.8 "92% said rooms were small."
    • 2.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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