Overview

Friendship Hotel Hangzhou
Top Lake Hotel

No 53 Pinghai Road, Hangzhou 310006, China
+86 571 8707 7888

AED 245+

Overall guest ratings

9.0/10 Excellent
Based on 4,791 reviews

Review highlights

  • 9.7
  • 9.2
  • 9.2
  • 5.0

Good to know

  • Great view
  • Great shopping
  • Close to public transport

Nearby

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    About

    Just ten minutes from the railway station by car the Friendship Hotel Hangzhou (Youhao Fandian) puts guests within easy reach of West Lake's shimmering waters. Offering views of West Lake or the city guestrooms in this Hangzhou hotel are equipped with flatscreen cable TVs international direct dial phones mini bars and complimentary Internet access. The Revolving Restaurant on the 20th floor serves Western and Southeast Asian cuisine with slow-moving panoramic lake views. Other restaurant options include local Jiangnan ("south of the Yangtze River") regional cuisine as well as an array of seafood. MICE facilities in the Friendship Hotel include the Penglai Hall which can accommodate up to 200 as well as four other function rooms and a consulting room as well as a business center. Presentation equipment including microphones and projectors are available for use. For guests looking to work up a sweat free weights aerobic equipment and workout benches are available in the hotel's fitness room.

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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 4,791 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "Excellent breakfast."
    • 9.2 "Food is to die for."
      9.4 "Yummy desserts, said 94%."
      10.0 "100% enjoyed the snacks that were offered."
      8.3 "83% were happy with the price."
      9.0 "90% enjoyed the fish/seafood dishes."
    • 8.3 "Great service."
      7.1 "71% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      7.0 "Management was excellent, said 70%."
      8.8 "88% found the restaurant service to be one of the best."
      8.6 "86% said the concierge service was amazing."
    • 7.5 "Internet works."
    • 5.0 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 1.8 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
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    Overall rating

    9.1 Excellent
    Based on 670 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.5 "Food is to die for."
    • 9.2 "Excellent breakfast."
    • 8.5 "Great service."
      8.7 "87% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.4 "84% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 1.7 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      0.3 "97% criticized the small bathroom."

    Overall rating

    9.0 Excellent
    Based on 2,443 reviews
    • 9.7 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Excellent breakfast."
    • 9.0 "Food is to die for."
      9.5 "Yummy desserts, said 95%."
      8.7 "87% were happy with the price."
    • 8.1 "Great service."
      8.7 "87% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 7.3 "Internet works."
    • 5.0 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
    • 5.0 "Vibe was decent."
      0.6 "94% criticized the unstylish hotel."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      0.3 "97% thought the facilities needed updating."
    • 1.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.4 "96% criticized the small bathroom."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,341 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.0 "Excellent breakfast."
    • 9.0 "Food is to die for."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      7.0 "Management was excellent, said 70%."
      8.0 "Housekeeping was great, according to 80%."
    • 4.9 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      0.9 "91% said rooms were small."
      1.9 "81% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      0.2 "98% criticized the small bathroom."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 1.6 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 335 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.3 "Food is to die for."
    • 9.1 "Excellent breakfast."
    • 8.4 "Great service."
      7.2 "72% said the reception staff was great."
      8.5 "85% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.2 "98% criticized the small bathroom."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Great shopping"
    "Close to public transport"
    data provided by TrustYou

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