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Banyan Tree Hangzhou

No 21 Zijingang Road, Hangzhou 310000, China
+86 571 8586 0000

AED 1146+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

9.2/10 Excellent
Based on 1,503 reviews

Review highlights

  • 8.8
  • 8.2
  • 6.6
  • 5.3

Good to know

  • Professional service
  • Friendly service
  • Friendly atmosphere
  • Luxurious Hotel

Nearby

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    About

    Located in Hangzhou, Banyan Tree Hangzhou is in a provincial park and convenient to Cai Shenmiao and Xixi Wetland Park. This 5-star hotel is within close proximity of Lingyin Temple and Zhejiang University.

    Rooms

    Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Business centre
    • Coffee shop
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,503 reviews
    • 8.8 "Vibe was good."
    • 8.2 "Comfort level is high."
    • 7.7 "Good service."
    • 7.6 "Good location."
    • 7.0 "Wellness & sports facilities were pleasant enough."
    • 6.6 "Food is average."
    • 5.3 "Breakfast is mediocre."
    • 4.9 "Not very clean."
    • 4.3 "Value below average."
    • 1.5 "Horrible pool."
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    Overall rating

    9.1 Excellent
    Based on 465 reviews
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.3 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      8.3 "83% said the beds were comfortable."
      7.6 "76% thought it was pleasantly quiet."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 7.3 "Good location."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% found the balcony ok."
    • 6.4 "Food is average."
    • 5.6 "Breakfast is mediocre."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.1 "Value below average."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 826 reviews
    • 8.4 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 8.1 "Comfort level is high."
      8.5 "85% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
      7.7 "77% said the beds were comfortable."
    • 7.7 "Good location."
      8.0 "80% liked the proximity to sightseeing."
      8.4 "84% liked the proximity to shopping."
    • 6.9 "Food is average."
      5.7 "57% thought the dining experience was appropriate."
    • 6.8 "Sufficient wellness & sports facilities."
    • 6.1 "Rooms are ok."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.4 "Value below average."
    • 1.3 "Horrible pool."
    View all review categories

    Overall rating

    9.3 Excellent
    Based on 180 reviews
    • 8.7 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.1 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
    • 7.9 "Good location."
    • 7.1 "Good service."
    • 7.0 "Good amenities."
      6.6 "66% thought the building was acceptable."
    • 6.5 "Food is average."
    • 6.3 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 4.8 "Value below average."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 30 reviews
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.7 "Good service."
    • 6.8 "Food is average."
    • 6.6 "Rooms are ok."
    Good to know
    "Professional service"
    "Friendly service"
    "Friendly atmosphere"
    "Luxurious Hotel"
    data provided by TrustYou

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