Overview

Steigenberger Hotel Hamburg

Heiligengeistbrücke 4, 20459 Hamburg, Hamburg, Germany
+49 40 368 060

AED 482+

Overall guest ratings

8.3/10 Excellent
Based on 2,707 reviews

Review highlights

  • 9.3
  • 8.8
  • 6.9
  • 4.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    In the city center, this red-brick hotel stands along one of Hamburg's many canals. City Hall, St. Michaelis Church, and Monkebergstrasse are within 0.9 km (0.5 mi) away. U-Bahn station Rodingsmarkt is nearby.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Business centre
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,691 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "94% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.0 "70% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 6.9 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "50% thought the bathroom was big enough."
    • 5.4 "Bar is ok."
      5.0 "Bar service was average, according to 50%."
    • 4.2 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.6 "Terrible value."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 1,668 reviews
    • 9.3 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 7.3 "Good breakfast."
    • 5.7 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      5.0 "50% thought the bathroom was big enough."
    • 5.5 "Bar is ok."
    • 5.3 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "50% thought the bathroom was big enough."
    • 4.1 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.3 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 2.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 376 reviews
    • 9.6 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% liked the proximity to shopping."
      9.2 "92% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 4.1 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 2.8 "Terrible value."
      0.6 "94% said the breakfast was too expensive."
    • 2.7 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 242 reviews
    • 9.3 "Terrific location."
    • 8.6 "Great service."
      7.2 "72% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 3.9 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 2.8 "Terrible value."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 403 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "City centre within easy reach, said 99%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.9 "Only 69% said rooms were clean enough."
    • 4.2 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.7 "Terrible value."
      0.4 "96% said the breakfast was too expensive."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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