Overview

Kastanien-Hotel

Kastanienallee 27, 20359 Hamburg, Hamburg, Germany
+49 177 483 1424

AED 177+

Overall guest ratings

7.0/10 Good
Based on 411 reviews

Review highlights

  • 9.5
  • 9.1
  • 3.4
  • 2.8

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    Amenities

    • Bar/Lounge
    • Express check out
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 411 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
    • 9.1 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "City centre within easy reach, said 100%."
    • 5.3 "Average cleanliness."
    • 3.4 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.9 "81% didn't like the uncomfortable beds."
      4.2 "58% said rooms were dirty."
      3.3 "67% thought they were poorly maintained."
      1.7 "83% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    • 0.0 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."

    Overall rating

    7.1 Good
    Based on 143 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 5.3 "Average cleanliness."
    • 3.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      4.3 "57% said rooms were dirty."
    • 3.0 "Quite uncomfortable."

    Overall rating

    7.4 Good
    Based on 36 reviews
    • 8.9 "Location is great."
    • 3.8 "Rooms are not good."

    Overall rating

    6.1 Good
    Based on 230 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.8 "Location is great."
    • 5.2 "Average cleanliness."
    • 4.2 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 3.2 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.9 "81% didn't like the uncomfortable beds."
      3.4 "66% thought they were poorly maintained."
      3.7 "63% said rooms were dirty."
    • 2.4 "Quite uncomfortable."
      1.9 "81% didn't like the uncomfortable beds."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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