Overview

Hotel Alster-Hof
Best Restaurants & Bars

Esplanade 12, 20354 Hamburg, Hamburg, Germany
+49 40 350 070

AED 327+

Overall guest ratings

8.4/10 Excellent
Based on 2,831 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.1
  • 6.7

Good to know

  • Spacious rooms
  • Friendly service
  • Near city centre

Nearby

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    About

    This Hamburg hotel is a four-minute walk from the botanical gardens and an eight-minute walk from the Congress Center Hamburg (CCH). The Jungfernstieg shopping street is 0.9 km (0.6 mi) away.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Laundry service
    • Restaurant
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Room service
    • Beauty salon
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 2,831 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
      10.0 "100% found the restaurant service to be one of the best."
      8.6 "Lovely bar service, according to 86%."
    • 9.6 "Excellent breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Bar is amazing."
      8.6 "Lovely bar service, according to 86%."
    • 8.3 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
      8.3 "83% enjoyed the side dishes."
      9.2 "92% loved the menu selection."
    • 6.7 "Rooms are ok."
      5.0 "Only 50% thought the furniture was functional."
      5.2 "Only 52% thought the shower was ok."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 877 reviews
    • 9.7 "Excellent breakfast."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
    • 8.6 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 7.4 "Nice rooms."
      8.0 "80% thought rooms were spacious."
      7.0 "70% were happy with the bathroom."
      8.8 "88% said rooms were clean."
      7.5 "75% liked the big bathroom."
      7.5 "75% said the bathroom was clean."
    • 6.9 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.5 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 452 reviews
    • 9.6 "Excellent breakfast."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.9 "Near to public transport, according to 99%."
      9.3 "93% liked the proximity to shopping."
    • 8.3 "Food is delicious."
      9.3 "Yummy desserts, said 93%."
    • 7.4 "High comfort."
      8.1 "81% thought rooms were spacious."
      7.6 "76% liked the big bathroom."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."

    Overall rating

    7.8 Good
    Based on 283 reviews
    • 9.6 "Excellent breakfast."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 9.2 "Terrific location."
    • 8.3 "Good value."
    • 8.3 "Food is delicious."
    • 5.2 "Internet is average."
    • 5.0 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
    • 4.9 "Rooms are not good."
      4.8 "52% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      4.6 "54% thought they were poorly maintained."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
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    Overall rating

    8.2 Excellent
    Based on 1,217 reviews
    • 9.4 "Excellent breakfast."
      9.0 "90% were happy with the price of the breakfast."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "City centre within easy reach, said 98%."
      9.4 "94% thought it was easy to get to the train station."
    • 8.5 "Good value."
      9.6 "96% thought it was a great value."
      9.0 "90% were happy with the price of the breakfast."
    • 8.0 "Food is delicious."
      8.8 "Yummy desserts, said 88%."
      9.2 "92% loved the menu selection."
    • 5.6 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
      6.8 "68% thought the bathroom was big enough."
      7.0 "70% thought the view was good."
    • 5.0 "Internet is average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Friendly service"
    "Near city centre"
    data provided by TrustYou

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