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The hotel was a bit old but fairly well kept up. Staff was very friendly and helpful. The English skills of the staff, as would be expected, was somewhat limited but was always able to get the point across. Even had one waitress teaching us Chinese. The beds, as in all Chinese hotels I've stayed at, were kind of hard.
Location in a historic part of Guangdong away from hustle of the city,and its proximity to local restaurants, cafes and stores.
Friendliness, service and professionalism of entire staff. Location near the park, river, metro and resturants, away from down town area. Not applicable.
Bed mattress The hotel insisted to charge us their walk in rate eventhough we booked via booking.com at a better rate
the hotel staff was very good the airconditioner in the room did not work properly
I received a very warm welcome and the staff were very helpful and polite. The hotel was charming and comfortable. The pool was clean and well-maintained. The room service that I ordered was hopeless. It was an hour late, even though I phoned a couple of times and the food was cold.
Friendly people, smiling and always available for help
Location on Shamian Island and helpfulness of staff Nothing to mention.
The location is very central. Shamian island is beautiful. The breakfast was reasonably good. The staff were pleasant. The rooms had an old world feel about them. The rooms particularly the en - suite were a bit shabby and in need of an upgrade.
The staff were very helpful with good english and the room was very comfortable. All was good
Great value for money Great staff Great Location for shopping upgraded to executive package with breakfast and happy hour..staying there was 100% worth the money.
Room was very clean and comfortable taxi is very hard to get from this location
the hotel is right in the thick of it - you come out of the hotel and you are right in the centre of a very lively area - to one side you are next to a market and a five minutes to the river - to the other side in a wonderful area of the city - clothes food jewellery and life. I paid about $70 a night.
Very nice hotel, clean, good food and a nice area for shopping, no bars in the area
Location in old Guangzhou, ideal for tourism and shopping. Roof-top pool with facilities. Spacial rooms and picturesque view.
the room i booked a suit it was big room,comfort,faboulas you dont get taxi easly
Free upgrade of room. Conceirge provided clear information about the places we wanted to go. It is within the Pedestrain Street. There are Convenient Shops just right in front of the hotel entrance. Not too close to walk from Subway station.
I like the room, the food the stuff was grate and the price acording yo the experience The naiborhood
clean room. locality has many small restaurants. 7/11 is just round the corner. subway station is also nearby. My credit card was charged by booking.com when i booked room in this hotel. this hotel also charged my credit card.
The bus organisation to the Canton Fair was very well organisied. Some of the breakfast restaurant staff were great, trying their best to offer the service of a more expensive hotel. It was great they had an egg station where they cooked fresh omelettes, etc. I requested a room change upon arrival as the room spelt of cigarette and I am a non smoker. They quickly changed the room over and the new room was fine.
Staff are so kind and Room is clean and comfortable. It's not far from Subway Station. You must find D4 Exit and Cross the pedestrian overpass and turn right in front of Mcdonald Shop and just walking 6 min or more you'll find the hotel. But must check the map. It , of course , on a Crowded Street but It's not hotel's pot. If you adopt yourself once the situation, you may enjoy crowded big Chinese city.
It is quite far away from underground stations. The room was not very clean respect to 4-5 star hotels in China.
The location of the hotel is very good. Very easy to get the food and taxi.
peace it was quite far from the canton fair
Reasonably good for the price except its a touch for me to walk to the train. I would recommend this hotel to others. The deco is a bit dull. If its brighten up, I am sure it would improve the ambience quite significantly.
i reaally enjoyed my stay here it was a great expperience
its nice to have a stay there. but only one restaraunt nearby it.
Opposite Liwan Park and close to surrounding attractions, less busy than other parts of the city centre. Room was quite noisy at night as faces onto a busy section of road (traffic passing at window level in 3rd Floor room)