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Crowne Plaza Grand Rapids - Airport

5700 East 28th Street SE, Grand Rapids, MI 49546, United States
+1 616 957 1770

AED 437+

Overall guest ratings

7.5/10 Good
Based on 511 reviews

Review highlights

  • 9.5
  • 7.8
  • 6.2
  • 4.8

Good to know

  • Clean hotel facilities

Nearby

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    About

    Enjoy Upscale Comfort at the Crowne Plaza, Grand Rapids. Just minutes from Gerald R. Ford International Airport & to the downtown city center, the hotel is an ideal choice for both business & leisure travelers. With exceptional service and amenities, these upscale accommodations have everything you need for a memorable trip. With a Business Center and free Wi-Fi access, you'll achieve new heights of productivity. We are minutes from area businesses & hospitals such as Farmers Insurance, GE Aviation, Cascade Engineering, Steelcase, Service Express, Meijer, Spartan Stores, Spectrum Health, St. Mary's Hospital, Metropolitan Hospital & MMPC. Our ideal location near the Grand Rapids Airport makes our hotel the perfect place to meet. We have more than 20,000 sq ft of flexible meeting space to host business meetings & social events. Guests can enjoy the many area attractions, including Meijer Gardens & Sculpture Park, the Gerald R. Ford Museum, Grand Rapids Art Museum & Van Andel Arena. Our Crowne Plaza guests can enjoy spa services at Design 1 Salon, Cascade location. Our Grand Rapids Airport hotel provides a host of convenient perks, including a complimentary shuttle to & from Gerald R. Ford International Airport. Take advantage of our indoor/outdoor pool & a sauna, plus savor award-winning cuisine inside our restaurant & lounge. A better night's sleep awaits you with the Crowne Plaza Sleep Advantage® Program.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Concierge service
    • Laundry facilities
    • Free airport shuttle
    • Free long-term parking
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 511 reviews
    • 9.5 "Terrific location."
      10.0 "Good access to the airport, said 100%."
    • 7.8 "Good pool."
      8.0 "Clean pool, said 80%."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good bar."
    • 6.6 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.2 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
    • 4.8 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.6 "84% thought they were poorly maintained."
      1.2 "88% were disappointed with the minibar."
      4.3 "For 57%, the rooms looked old."
      2.0 "80% complained about the bathroom."
      0.9 "91% were unsatisfied with the kitchenette."
      4.4 "56% found problems with the furniture."
    • 4.0 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 199 reviews
    • 9.5 "Terrific location."
    • 7.7 "Good pool."
    • 7.6 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.0 "Food is average."
    • 4.8 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.6 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      1.0 "90% were disappointed with the minibar."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 204 reviews
    • 9.6 "Terrific location."
    • 8.0 "Pool is good."
    • 7.4 "Good service."
    • 7.0 "Good cleanliness."
    • 6.6 "Average value."
    • 5.6 "Food is average."
    • 4.5 "Rooms are not good."
      4.3 "57% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
    • 4.5 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.8 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    Based on 51 reviews
    • 9.6 "Terrific location."
    • 7.5 "Good service."
    • 6.8 "Average value."
    • 4.4 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 56 reviews
    • 9.3 "Terrific location."
    • 7.9 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.1 "Average comfort."
    • 4.7 "Rooms are not good."
      5.0 "Beds were acceptable for 50%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean hotel facilities"
    data provided by TrustYou

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