Overview

Shangri-La's Rasa Sayang Resort & Spa
Top Resort Hotel

Batu Ferringhi Beach 11100 Pen, George Town (Penang) 11100, Malaysia
+60 4888 8888

AED 584+

Overall guest ratings

9.0/10 Excellent
Based on 2,691 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.9
  • 5.2

Good to know

  • Friendly atmosphere
  • Nice building
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Location.

    This luxury resort is situated on Batu Feringgi Beach on the island of Penang. Penang Butterfly Farm is within 4 km of the property. Historic Georgetown is less than an hour's drive away. Penang International Airport is 31 km away and the Gurney Plaza is only 12 km away.

    Resort Features.

    Shangri-La's Rasa Sayang Resort & Spa Penang is set on 30 tropical acres amid palm trees, giant rain trees, and lush gardens. The resort features 3 pools, including the garden-wing pool, which meanders through palm trees and is dotted with thatched umbrellas. Additional recreational amenities include a new holistic wellness program, 3 tennis courts, a par-3 9-hole golf course, a sauna, and a health/fitness facility that offers ocean views framed by floor-to-ceiling windows.

    Families can enjoy Adventure Zone, a 10,300-square-foot indoor facility with drop slides, a game zone, and modular play equipment. The resort also offers a children's pool and a free children's club.

    Dining options include 5 restaurants, the Spice Market Café, and a poolside bar that offers alfresco dining with ocean views. Free buffet breakfast is available. 24-hour room service is available. Further amenities include extended parking and complimentary daily shuttle to George Town and nearby areas. Disabled-accessible facilities and guestrooms are available. Pets are not permitted.

    Guestrooms.

    The 304 guestrooms at Shangri-La's Rasa Sayang Resort & Spa Penang offer views of either the ocean or the resort's tropical landscape. LCD TVs include cable/satellite service, HBO and movie channels. Guestrooms provide free WiFi, in-room safes, refrigerators, ceiling fans, and direct-dial phones with voice mail. Bathrooms feature shower/tub combination or separate showers. Additional amenities include bathrobes, slippers, and pillow menus. Turndown service is offered nightly. Adjoining rooms are available.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Golf
    • Child pool
    • Cable or satellite TV
    • Night club
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 2,691 reviews
    • 9.1 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 9.0 "Excellent breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to shopping."
      9.8 "98% appreciated the closeness to the beach."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 8.8 "Pool is good."
    • 8.8 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.2 "92% found the grounds to be nice."
      8.3 "83% enjoyed the lobby entrance."
      8.6 "86% thought the architecture was beautiful."
      7.9 "79% loved the facilities for kids."
    • 5.2 "Internet is average."

    Overall rating

    9.0 Excellent
    Based on 1,453 reviews
    • 9.0 "Excellent wellness & sports facilities."
      8.6 "top-notch fitness area, thought 86%."
    • 8.9 "Breakfast is good."
    • 8.8 "Pool is good."
    • 8.8 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.7 "97% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
    • 6.5 "Average value."
    • 5.0 "Internet is average."
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    Overall rating

    9.0 Excellent
    Based on 1,103 reviews
    • 9.3 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 9.0 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
      7.7 "77% loved the facilities for kids."
    • 8.9 "Breakfast is good."
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.9 "89% were happy with the shuttle service."
    • 6.8 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      5.5 "Only 55% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      6.2 "Only 62% found the balcony ok."
    • 5.2 "Internet is average."
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    Overall rating

    9.1 Excellent
    Based on 134 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Excellent pool."
    • 9.0 "Excellent amenities."
      8.6 "86% thought the building was wonderful."
      9.3 "93% found the grounds to be nice."
    • 9.0 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 6.6 "Beach is so-so."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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