Pros: Nothing. I will never use executive rental car again.
Cons: Everything. Executive is absolutely terrible.
Cons: In Tampa they would not rent me a car because I didn't have a ticket showing my arrival date and leaving date. I was not told this when I made the reservation! Take this rental agency off you website and listings. This was a major inconvenience which cost me double what I had expected to pay. Kayak can and should do better.
Pros: I had a car that run well. I thought I was getting a small jeep
Cons: They oversold me on things i didn't need. I'd like to know I can trust the people I rent from. I felt a little ripped off
Pros: I could find the counter
Cons: They could have had a single car. They had none and lots of reservations.
Cons: They called me 2 days before I believe to confirm my reservation and when I called back,the person asked am I arriving to airport by plane and I said no. She in returned said,you can not rent car unless you are arriving here from out of state. I never read that on line or was never told that when I called before in the past of such. I got home and checked their customer ratings overall. After reading so many negative comments, I was more then happy to cancel reservation regardless.
Pros: For the most part staff was friendly.
Cons: The strictness to their time schedule was terrible. I had originally stated that I was renting from noon to noon 4 days later. I made the reservation without my flights in hand. I was called ahead of the rental asking when I would be in which was around 4 in the afternoon. They changed the arrival to 5:00 pm and told me I would need my return flight when I checked out the car. I gave them my flight number and thought all was fine. On the day of the return I received a phone call at 12:30, asking my if all was okay. They were expecting the car at noon. I told them I was on my way and would be there by 1:30. Okay, fine. At 1:00 I received another call. Your car was supposed to be in at noon. The car was needed immediately and because you are over an hour late, you will be charged another day. I was shocked. When I checked the car in, The attendant on the lot did not see this on the bill, but I have not yet received my deposit back. Never had a car company be this strict on time limits.
Cons: I added an additional day and was charged a lot compared to my original price.
Pros: Nothing, customer service was poor
Cons: Because the flight was going to be a bit late, they wouldn't hold or guarantee a car for us when we arrived despite having a reservation for weeks. Had no other option to ensure we had a car upon arrival. Either they didn't want to staff the desk, or their fleet is very small.
Pros: The staff was next level amazing and the pick up and drop off was so easy!
Cons: Wish I would’ve known about the $250 deposit they required upon check in.
Pros: The staff checking me in was very kind and quick
Cons: I had to wait awhile then call for someone to check me out
Pros: This company won't let you rent a car unless you're planning on leaving the day of your return of the car. You have to have a flight number and leave the day you return the car...terrible service
Cons: Rent a car and be able to return it without having to leave the same day you return it. I needed a car for 24 hours only. I was staying in the state of Florida for 2 weeks but only needed a car for 24 hrs. I wasn't allowed to rent the car because I wasn't leaving the state the day I returned it...how stupid is that???
Pros: Staff was very friendly. Kudos to Pony and Michael Jackson. Pick and return was made simple. Rate was fair but did not understand the use of the Toll system. Overall 5 stars.
Full-size (Ford Mustang Convertible or similar) is the most frequently booked car hire type from Executive Car Rental in Tampa.
Executive Car Rental has 1 car hire location in Tampa. Take a look at our Executive Car Rental hire location map to find the best car hires near you.
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