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Everything was fine (except air aconditioned, which you expect for a three stars apt-hotel) and we will come back (avoiding the hot periods). No air aconditioned. The wifi didn't work for both of our computers (and not precisely because of our lack of expertise).
Price vs quality one of the least in the environment. There are much better locations. Breakfast was really poor.
Situation swimming pool The common parties were not so clean.
Location was excellent, staff very helpful, had a great time with the family. Breakfast was very basic and not to our taste.
The provision of clean bedding and towels on a daily basis.Location was good for our purpose. Two single beds pushed together do not make a comfortable double bed which we requested. The 1st room we were offered had a dreadful view of untidy properties. The hotel reception was in need of decoration and gave a poor first impresssion.
Good location,room was big(for 2)nice view(room 501) Booking on line was a nightmare! I booked for the 14/15th but when I recieved the confermation it was for the 13/14th(and still don't know if it has been cancelled,we phoned the hotel to cancel they knew nothing about it! So since then i've been watching my bank account.anyway we went without booking,and low and behold there was room at the "inn", we took a room for 2/4 personnes,towels for 2, 2 chairs on the balcony,as for the kitchenette,there were couverts for 4 people,!!! But just one saucepan!!! Not even a microwave!!and the fridge,it took all day to freeze a few ice-cubes, as for the resturant,the evening buffet was very poor,(17?pp)not much of a varity on the salad bar!(only if you like peppers!!)as for the hot stand, you really had to be hungry to choose something,and what's more it all looked dried up,we were glad to get back to our room to tuck into some of the shopping we had bought in the afternoon,
The hotel offers a fair value for money, has a great location and a friendly staff. Furniture is not new, but the beds were good and bedlinnen was changed every day. When you pay approx. € 110,00 per night for a 4 person apartment (breakfast excluded), the it offers a fair value for money. Everything in the hotel is 'used' and the entire hotel would benefit greatly from a big maintenance operation, new furniture in the rooms, etc.
right beside beautiful beach. right beside a v long country walk for miles beside a riverbank. fresh bed linen and towels and room cleaned every single day even Sunday. great views of spectacular scenes of beaches, bay and mountains. right beside loads of restaurants and shops. nice swimming pool. 4 good lifts. a bit of noise at night from street below however back of hotel would be quieter. we prefered seaview so it was worth a bit of noise from people outside and it wasnt loud if we shut balcony doors.
Unbeatable price for a room for 4! Totally clean and basic, but it suited us perfectly.
Big complex, very impersonal, smell of sigarettes in the room... but good price off course. Only tolerable out of season
The location within Ampuriabrava is Perfect! Close to beach/port/center The overall finishing of the hotel is not worth 4* for me ... The hotel doesn't have a soul, staff is very cold, ... misses style/personality!
Hotel was very nice, no complaints at all. Location excellent. Staff efficient and agreeable. Would be happy to return.
Nice pool Very small room
Rooms were clean and modern and staff were friendly and helpful Very expensive compared to other local hotels. We booked the cheapest double (which still was not cheap) and the room was very small compared to rooms in other hotels locally. Breakfast was an extortionate price. We won't stay there again preferring the Hotel Univers in nearby Roses.
We,ve stayed at the Salins on several occasions, some very difficult times, over the illness and death of my mother who lived in Empuriabrava. We received nothing but courtesy and support from the staff, notably Jordi, who is always very welcoming and charming. We have eaten in the restaurant which is excellent. Our only observation is that on this occcasion, we noticed that the decor wasbecoming very worn. the curtain linings in our room were torn, the balcony chairs were wobbly. We much enjoyed our stay and would certainly recommend the hotel
Friendly, helpfull staff who always had a smile. The very high quality of the hotel which was well located for all activities. no
Nice room, helpful staff, atractive decor
Hotel terrace, friendly staff and location. Easy excursions throughout Emporda area. Parking was free but difficult to find during holiday season.
good value.great location
I really liked the level of english spoken by the staff, especially the receptionist and his helpfulness. The food, both lunch and room service was exceptional and by far the best food I've had in Spain for similar value of money. I didn't like that you actually have to book an appointment for the sauna, think you should be able to go there when you want to. The hotel manager didn't seem very friendly. The breakfast was a bit disappointing given how great the ohter meals were.
We loved the facilities, food and room. The staff where excellent and we had no problems with languages even though we don't speak spanish, thanks for a lovely stay
excellent food - breakfasts and dinners. located very close to the sea and the centre of roses. nice pool and the interior of the hotel and rooms. the staff did not speak english
The facilities, the location The smell in the rooms (disinfectant?)
Good place, excellent meal, garage. Poor change shampoos snd soaps -two times in five days it is not inaf.
The location of the hotel was excellent, next door to the castle, across from the sea. The coffee at breakfast from a vending machine was a bit in poor taste, especially when espresso machine was available but not included.
Excellent location, nice and home-like atmosphere.
Good breakfast. Pleasant management.
Very helpful staff who responded immediately to guest requests(if these were possible) Unable to get a twin-bedded room on the first night but did subsequently
The quad room we stayed in was large and comfortable, modern and clean.
Excellent location, staff very helpful, Comfortable ,large room and ensuite.Breakfast very good and varied. We stayed for six nights late september and we would highly recommend this hotel. Very good value for price. Hard to find fault for price and location Very good all round
Sauna)) Breakfast) They have a problems with the water.
Staff very friendly and helpful. Room was great (we were in the new part with a large balcony) Good location Air conditioning did not appear to be working
Everything was very good. The size of the rooms, the cleanliness, the location. We went in November so I'm not sure whether the summer months would be a bit noisier. We would definitely stay there again (and probably will in January).
Warm welcome from staff,Beautiful Sea View, & excellent Breakfast
The staff were very helpful, the hotel is very clean and has been fitted to a high quality and is perfectly situated for access to the town centre
A lovely part of Spain that would not be appreciated by all - as many prefer to play Bingo as I don't. I've visited this hotel for about six years now whilst passing through. It is excellent, clean, tidy, a superb Irish bar and as in most of Catalonia, they still have an ashtray at the bar; and probably the best furnished in every respect. The local food is very good and comes at an affordable price. It's heaven for God's sake. Normally I live in the south of France when I'm at home; but this beets it in every respect. Don't tell everyone! It's 586Km from where I live.
Hotel staffs are very kind and well organize for all services. Hotel restaurant served excellent foods, specially fishes and sea foods and also waiters are very professional. Breakfast doesn't have variety.
good gym facility, views, no spa facility
The rooms are very nice looking and clean, windows do a good job of filtering the street noise. 10 minutes walk from the beach, decent amount of parking around the hotel. Good value for money, considering that it's a resort hotel. The staff of the hotel seems to be the same as the restaurant - usually nobody at the reception. Restaurant downstairs is very overpriced - have to go a bit further to eat. Far from the beach relatively to most other hotels in the town.
Easy to find on the main road and flanked by canals and boats.Nice big rooms with very nice bathroom and fittings. We also had a sunny balcony overlooking the canal.Very close to the beach and in easy driving distance of many nice attractions and old towns.The hotel had a lively but friendly Irish bar and a good seafood restaurant. It was an easy 1 hour driver from Girona Airport. Although the wine was very reasonable the meals seemed overpriced.
the position is excellent the rooms were great and large with a wonderful view the breakfast was very poor and not value for money it also started to late at 8.15 we missed breakfast on our last day as we had to leave at 8.o clock
Fine were: retaurant, lovation, stuff, room, Pool, nearby boattrip, retsuarant location, climatisationt, price, parking place street between hotel and pool
On arrival the outside of the hotel is basic looking,reception is spotless & very friendly.our room was at the back of the hotel 214 - lovely room, V.comfy & V.clean, (we have stayed in 5* rooms more basic than this one) with amazing veiws overlooking the canal & mountains, was a lovely suprise! We were slightly dubious about the irish bar but it turned out to be a real locals hang out just playing brit music in the evenings,although loud we couldnt hear it from the room at all. it is a beautiful 10 min walk to the beach with places to eat & drink all the way.I Chose the area only as we were skydiving. we couldn't have had a better weekend in such a beautiful,friendly town - we were not hassled once to eat/buy anywhere, very refreshing!! Not really a complaint but would have been nice to have been advised before arrival that the pool is across the road from the hotel. this would not be suitable for a single parent. this didnt turn out to be a prob for us just a bit strange!
Large nice well decorated room, large balcony with sea views (though we have not selected a sea view when we booked). Excellent buffet breakfast. We would stay there again Parking area is very limited
Location, view from balcony, ambiance
buffet dinner very good
The excellent position of the hotel, which was right on the beach and within a 5 minute walk to the main facilities in Roses. Overly cautious staff response when asking to add bar bill to overall room charges i.e. marched to hotel reception and asked to provide I.D.
Friendly staff No
The staff was friendly and gave excellent directions. The location was perfect, and we liked the grassy area and views. Our opened bottle of wine was not available when we wanted to finish the wine.
Location and the Services offered Bedroom was rather cramped. Lack of second easy chair. Would have found this room unsuitable for a very long stay.
Lovely little pool,convenience to the beach, nice terrace and garden. If asked to recommend would say no but it has quite a lot to offer apart from rooms.There appear to be larger rooms with balconies available Rooms very small - two big boys in a small double bed leads to problems - bad odour in rooms especially when starting airco , no balcony
The location on the beach and proximity to the town centre was good as was the outlook for the bar. The air conditioning was not working, the staff were surly and the comfort of the rooms was poor.
Headboards with strangely positioned lights that could touch your head when sitting up
he view of the water and that we had a balcony opening to hear and see the sounds The staff at the service desk was less than hospitable.
Next to sea. Our room (211) sea view was blocked by trees, hotel was full so no change possibility... parking was a mess, hotel had very limited parking (even they advertise parking) and they did not know which day I could get the parking slot (probably loudest in the morning gets the parking lots), luckily behind the next corner was private parking (4e/day) which had space and which we were able to use... at the end we learnt which time to arrive to get free parking from the street (9pm).
The best thing about this hotel is its location. We had a room overlooking the sea and it was really nice; the balcony is big enough to sit and enjoy the view. The area is quiet and very nice for long walks on the shore of the sea. The room was updated and nice decorated and the breakfast was also ok. We did not appreciate the cleaning of the room - even if the cleaning service was daily, the sand or dust on the floor and on the carpet was not removed.
Lovely hotel in a beautiful location. Very friendly staff. The buffet breakfast was very good as other options in the area may be limited. Our room overlooking the sea was very spacious and clean. The evening meal in the restaurant was reasonably priced but not very good. The hotel should perhaps consider reducing the variety on the menu and concentrate on quality & taste. This was the only disappointing aspect of our stay.
I loved the location, friendly service qnd view of the Sea.
easy acces to the beach, superb service by all hotel staff The swimming poolwater was so filthy, it caused earinfection in two of our family. This is a well known problem by all medical staff in hotels that dont replace the water often enough.
Excellent hotel, very good value for money, and lovely staff. Breakfasts excellent. Just a little far out of Roses itself, but easy to drive into Roses and leave a car there. Super position right on the beach with a couple of nice cafes there. Altogether thoroughly recommended
A good hotel in a great location. We enjoyed our short stay. Excellent breakfast. The hotel walls are too hin and you can hear the rooms next door & above. However, they did move us when we complained. WiFi was not available in the rooms.
Perfect location with a modern but comfortable feel. Very helpful and polite staff. We'll be back.
Hotel staff were friendly and accommodating, rooms kept to a high standard. Pool area was a nice escape from the heat of the day. The hotel is very loud, noises seem to echo through walls as if they were very thin. In hotel entertainment on Tuesday night (playing to 4 people) could be heard on the 2nd floor late into the night. Breakfast is substandard and not to be recommended, bread/pastries hard, food unprotected from insects.
The man on the front desk was the friendliest and most helpful of all the hotel personnel that we have encountered in Spain. The sound-proofing between walls was very bad.
conditioning air ; silence ; breakfast and pool parties when you come the first time, you're not aware about card using : how to put it into the card reader to display light.
The staff were very helpful ,yet again !! Especially the very nice young lady from Uruguay.
The rooms were kept clean and tidy. The pool area wsa ok. There was alot to dislike about this hotel, the food wasn't fresh, the breakfast was usually solid after being left out. The staff were unhelpful, after I had made a complaint. The walls are very thin, so noise travels through the hotel, they played loud music late into the night on a tuesday, even through there wasn't actually anyone in the bar.
It was close to the dropzone, and seeing as this was a skydiving trip, this made it ideal - and nicer than the Castell Blanc which is the other nearby hotel.
Friendly, clean, very convenient for the drop zone. Good proximity to town. Food was very good. Bar had a lovely relaxing ambience. very noisy. Paper thin walls.
friendly helpful staff clean room excellent food second visit will be back
The staff were helpful and friendly. The rooms were clean and the breakfast was very good
Hotel location, efficient staff, clean room, big room and bathroom, balcony Breakfast could be better
somebody i9n the reception wasn´t very helpfull with the information
The price was incredibly high for the type of hotel. For some reason, you pay for Roses which is not beautiful at all.
excellent second visit will be back again friendly helpful staff clean rooms excellent food.
Staff speaks english; good breakfast, 15 min walk to the beach. The room and bathroom was not clean; dirty towels; ants in the room; very thin walls; no soap in the bathroom.
Good location Bit overpriced
Nice well situated hotel, good breakfast, pleasant rooms, staff very helpful
excellent condition of the building, rooms etc. perfect location nothing
The location of the hotel, pool area, the cafe staff. The room was comfortable with a good view even though it was a "side view" of the sea. The free bicycles. The pool was said to be heated but was very cold. The reception staff weren't always helpful (some were, some weren't). For any travel/transport queries they told us to call the bus companies or go to tourist information-they were keen to promote organised tours or their own taxi contacts.
A friendly hotel in good location. The pool area and terrace bar are extremely pleasant. This hotel is kept to a very high standard. Our second visit in one year.
They have a good breakfast buffet The swimmingpool area is quite small, so it is difficult to have a place to sit and you are really close to the rest of the people
This is our third consecutive year staying at Hotel Monterrey, Roses, over the Easter Holiday weekend. It continues to remain one of the nicest, well kept hotels that I've had the privilege to stay in. The kindness of the staff and their always positive can do, will do attitude is above reproach.. We will be making reservations soon for Easter Holiday 2011. A special thanks to Emi for her continuing efforts in accomodating any and all of our wishes or desires. It's a well run and well managed hotel. It rates a higher star rating than what is shown. Thanks again for another memorable stay. .... Virg Rogers, Barcelona
Perfect location, just on the sea front. Spacious room with wonderful balcony with sea view. Free parking available. Only old people were there. Do not expect any night entertainment or parties in there
The view, the cleaning of the room, the staff. The ceramic floors on the rooms.
Superb view, easy to find, quiet, very convenient pool. Parking sometimes a bit difficult but that is nit picking really
Proximity to the beach, breakfast, how children oriented it was. Maybe you could change internet policy. It was annoying asking for the password every 24 hours.
Beautiful location with great sea views. Staff were very friendly and attentive without being obtrusive.
Everything. Lovely friendly clean hotel right on the beach The food was good and staff very friendly. We liked it so much we stayed another night at the end of our holiday which we booked direct with the hotel.
Good service When asked about buses to Girona, the receptionist found that a bus went at 1030am, but didn't bother to come and let us know while we had a leisurely breakfast (she knew we were there), leaving us to rush and pack and take a cab to catch the bus! An annoying ending to an otherwise lovely stay
The service and location
Fantastic 5 day break. We will definitely be returning in the future.
Excellent hotel, great staff, fabulous location. Slightly dated in a few ways. Smoking in or near the eating areas is a real problem for Californians
position and comfort off season so only very expensive restaurants open
Beatiful hotel. Ideal setting. Staff exceptional, friendly, very welcoming. Excellent restaurant, food worth a Mitchelin star.
The hotel was in an amazing location, you can lay in bed and still see and hear the sea lapping up against the rocks! The staff couldn't do enough during our stay......will definitely be visiting there again Nothing!!
The staff were very homily and made our stay very special.The gourmet restaurant was excellant and also the restaurant for lunch had freshly caught fish which was perfect
location and facilites uncomfortable bed and having to pay for spa at weekends even though it was only thursday no iron and ironing board available
Generally this is a clean hotel with a great location being close to the beach, the town centre and the mountain resorts. The hotel is to recommend if you to explore the sourroundings. The rooms are more on the small side and there was a bad smell of old water in the hallway for several days. Although we prefer firm beds rather than soft ones, our bed was extremely hard and reminded us of laying wooden beams. Although the hotel restaurant has good reviews, the food at the hotel bar unfortunately was not to our taste (blend and uneventfull) is not recommendable.
Views from room , tea or coffe making facilities in room should be considered
Feeling of individuality -not part of a chain. no groups
it reflected a personal...family owned .... what a wonderful surprise... we weren't expecting it from your web-site but would have stayed longer had we known... simply a wonderful vacation experience...
Great staff, a great location (right on the beach), great breakfast The rooms could use an upgrade.
Wonderful hotel with great staff. Would definitely stay again. Had great time due to their hospitality.
Rooms were large and clean with great view of the sea. Air conditioning was not turned on even though it was quite warm. Spa and fitness areas were closed on Sunday when we arrived (this was one of the reasons we booked this hotel - we were not advised in advance.
Good location and high class hotel. Was a fair choice for northern Costa Brava northren part tour. Too expensive for what you get. Prices are similar to "same class״ hotels in Barcelona. The spa was far from being impressive, not relevant to winter days.
nice room, not expensive in low season. no wifi in the room.
The quality of the room and balcony.
Is close to the beach and shops. This hotel is not worth it. It has not air conditioned and the room was really small. Too expensive for what it is.
A very friendly welcome.
ROOM WAS SPACIOUS AND CLEAN ENTERTAINMENT FINISHED AT 10PM - CATERED TO CHILDREN OR PARENTS - POOL IS SMALL FOR THE SIZE OF THE HOTEL AND TAKEN OVER BY CHILDREN
Near of center and sea
good value for money floor in the rooms - no carpet
Pool area was very well kept and plenty of sunloungers.Most staff very helpful. Was very noisy and crowded in the evening as there appeared to be a large group staying there. They were not very polite and didn't even make a route to the bar area available. Breakfast again very noisy and lots of pushing and rudeness.
Good location near the sea and good breakfast Nothing
A very comfortable hotel at an extremely reasonable price. Outstanding value for money!
The hotel was good value, on the beach and an excellent stop over point trevellin back to the UK from further south in Spain. I would not hesitate to use it again
sea view, hotel is located very close to the beach
We had room with nice view of sea and surrounding mountains, the hotel room looked upscale with tiled floor, wood furniture and marble bath. Inside the hotel was nicely decorated with wooden and fresco type painting. The breakfast was simple but good quality. It was nice to have free parking and internet. In addition, the hotel is located just on the beach, which was very convenient as well. I definitely stay here again. It was a problem to make international call, had some problem with activation of my credit card. As result, paid for stay in cash.
location and the friendliness of the staff, however there could be more variety at the breakfast buffet!
Full of cheap package tours, too many people smoking in certain areas of hotel and meals a bunfight. Food rated fair only.Hotel ill equipped to deal with flood water making access to our car impossible when we needed to leave. Please see above
The position of the hotel, the town itself, and general friendly staff.
This hotel is excellent price/quality. Ideal for us. Easy to find on entering Roses. Its location is great, calm area, on beach with great views of Roses Bay. Buffet lunch value at 14 euros. We are oldies, spent one night and really enjoyed our stay. Very clean, quiet, and close to all amenities. Good place for base to tour elsewhere. Parking next to hotel. Staff helpful. Definitely return.
On the beach. swimming pool "large" like a bath. terrible breakfast luckely included in the price of the room. far from the city center and from restaurants.
slept well, for it's location it was amazingly quiet. It was convenient for the reasons we were there.
The location was excellent. There was no fridge in the room, and the windows did not open in vertical ventilation mode.
Easy to reach and to park. Free Wi-Fi only work until 2nd floor. If your room is higher, you need to go to the lobby to access.
Friendly service and beautifull sea view.
Th hotel is right opposite the beach. The room was adequate. We had a quadruple room and it was a little cramped but still comfortable. The breakfast was very good and the staff were polite and very helpful.
Cheerful staff, breakfasts were very good.The location was perfect for walking in National Park and swimming in the sea. Room was clean and comfortable. Very pleasant walking around the town and the marinas in the evenings. The view from the balcony was enjoyed. The street noise does go on all night, so we had to have the balcony door closed at night. The double bed was very small . We asked to be changed to a twin room which was no problem.
An honest hotel: you get what you pay, even more...
position being cheated on cost
very central very noisy from the inside from neighbouring guests and although the balcony doors are quite soundproof when shut there is no airco or ventilator so had to keep the door open from the balcony and theres a lot of trafficnoice
Good value for money, clean, nice staff. We staying only one night and the hotel offered exactly what we needed - a nice and friendly place to spend the night at. The pillows were terrible and the coffee at breakfast was very bad
A fairly basic but well kept hotel with helpful and attentive staff.
Excellent Sea view and breakfast.
Breakfast was very poor, parking was difficult, hotel was dated, no balcony or even a view
Service and comfort -attitude of the staff was excellent.location near town centre and all facilities was good.Overall a very good choice. Parking was difficult.
We were on our way to Barcelona, and found this place very refreshing and reposing. the hotel was a nice surprise, big suite apartment, nicely decorated and quiet as it's March.Great breakfast buffet. The personel was very pleasant and helpful It's true , it could be a difficulty for parking at peak times, we had to juggle with bags, where we could, as it was busy when we arrived. It was more of a problem for my husband as it is confusing when you don't know the city,
Great location, overlooking the beach and in the heart of the town. I had a great room on the front / top floor with a great terrace and sea view. There was also a fridge and mini kitchen in the room which was useful. The hotel was a little dated - think posh 80's hotel - but I quite liked that and it was perfect for my 2 day visit to Roses. The (seafood) restaurant is good. I can't fault it really.
Nothing Hotel dated, unclean and staff not highly motivated
Friendly staff, central location, great view No parking, breakfast not great
During the off peak periods this hotel is excellent value. The rooms are spacious and comfortable and include some self catering equipment. The location is good, near the beach and within the old town of Roses providing access to it's many bars and restaraunts. Our room was slightly worn and needed some upgrading but as stated above still clean and comfortable.
We liked the location of the hotel and the room to accomodate our family of four. No services available. No internet connection proposed. No help in the front desk practically inexistent.
Location, sea view, excellent restaurant downstairs Lack of tea and coffee cups in the apartment, cigarette smoke in the hallways.
the breakfasts no air conditioning in the room
the proximity of the beach bread ,croissant not fresh
fairly priced, good breakfast, reasonably close to sea and restaurants, easy to get to by car. Food is good, broadwalk in the evening promedate was a plesant experience. Nice view from balcony. As a resort hotel quite noisy and crowded. Slow elevators, parking is a nightmare. Found a spot around nearby canal - 15 minutes away on foot.
room comfort room smell
nice clean room, quiet the lift
good for children and teenagers very loud disco, difficult to put baby to sleep
quite rooms breakfeast good but lacked fruit reception very slow they prefered to answer all incoming calls25 miutes to get booked in
I recomend it