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location, breakfast, concierge staff were slow in solving problems
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
I will return--very good--
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
The location of the hotel is very strategic
Close to airport and downtown. Service was great. Thought price was a little high.
clean and comfort no
Rooms very well appointed and comfortable. An excellent hotel
Rate,Locationand servise .. No.
The staffs at front desk were not sufficient for the guests in the morning and the night.
clean hotel no enough restorant & iron not available in the room !
SPA . Everything was perfect.
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
Very clean room and quick response of staff
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
The location is awesome.....
room facilities expensive internet and paytv
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
size and comfort of room, perfect location in the center high price of breakfast
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
modern and easy going
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
excellent breakfast with no bath-tab behind my request
the location is good, breakfast buffet reasonable. my room (comfortable single room in 5th floor), was near the elevator, which was loud during every function (movement) , the noise was not normal, the card of the door was not functioning easily although it was changed 3 times, the shower gel ans shampoo was looking and smelling like shocolade, which is not every body taste
The Excellent comfortable beds.A good breakfast also.
Very friendly staff and a good location. My room could have been cleaner but all in all it was fine.
Location was great and there was a good selection for breakfast
very friendly and helpful staff; good location - close to the train station; good breakfast; single room was spacious enough.
rooms a little on the small side,clean and comfortable though.Good location,helful staff.However,its not really a 4 star as claimed.i would classify it as 3.4/5 .
Friendly and helpful staff. A single room = a single bed, not a double.
nothing old, terrable
location, breakfast, pool room size very disappointing
Very convenient. Good location.
Overall good service and friendly staff
The room I occupied on the 12th floor was furnished to a good standard with an excellent en-suite bathroom, TV and minibar. Internet connection was available if needed. The breakfast room was good with excellent service and good food.There was also a small bar. The hotel is situated close to the main railway station with a good connection to the airport and it is within easy reach of restaurants and bars.It is also well situated for access to the old city and the Rhine. Although the staff were all very helpful, this is essentially a dormitory hotel for business travellers and some people might find it slightly impersonal and lacking in many of the facilities that can be found in hotels catering for holiday makers
Location and breakfast Small room,one elavator.
Nothing First the gym is poorly equiped. The treadmill broke down and no replacement was provided. No food is served in the hotel except breakfast. The rooms are very small.
location Shower was impractical
being more familiar with Australian and North American 4 & 5 star hotels the price and quality of Asahi does not compare favourably. As I rarely stay in European hotels it is more difficult to give an educated comparison.
The location was close to the main railway/u-Bahn station which made travel around the city easy. The rooms are spacious, spotless and have the bonus of a small kitchen.
Lovely hotel, reception staff very helpful No
Quality of the rooms was excellent, we did not have breakfast as at €14 per head it was over priced.
good location good breakfast
Please write at least 15 words the front desk staff especially George / Rebecca were extremely patient and helpful in my getting around the city and making reservations for my travel
Great location near station and shopping area. Very nice modern looking appartments/rooms. Friendy and helpful staff. More an appartmentbuiding than a hotel. Good breakfastfacilities, but no bar or lobby.
Good beds, Nice breakfast
clean , modern , spacious room , 20mins from old town / station no carpets thus noisy , pokey bathroom compared to room size , no convivial atmosphere
spacy rooms, kitchen facilities, breakfast, furniture the bed that was not double but 2 beds attached to each other
Rooms as warm as the welcome in the below-zero weather. Clean, smart, stylish, centrally located and excellent value for money.
very nice & different - liked it a lot location quite difficult to find (by car)
I found the rooms very very nicely done - tasteful, large, new. Specifically, - I found the staff very genuinely friendly and helpful - I liked the gesture of eggs / tomatoes / etc in the fridge - The interior design is great - I came away with ideas for my own house The Thai satay for breakfast was maybe going a bit far ... I'd be curious to see how many people will actually take that in the early morning ... that being said- one never knows.
The room was really large, the breakfast was great only the bathroom was a little small but very clean! We would definitly book this hotel again!
did not stay in main hotel but in an apartment located a distance away very noisy
Very unfriendly staff. The hotel manager was the most unhelpfull person i never meet. I do not recommend this hotel to anybody.. there are in the same street other hotels
Really nice, large, modern, stylish room with good facilities (nice size desk with landline, wi-fi, decent hairdrier, safety deposit box, as well as the little things like shower gel/shampoo, shoe polish kit and sewing kit etc. Shower position was such that you could stand under it (it was over the sloped end of the bath) and water went all over the (very slippy tiled) floor. It's quite well hidden. Also, the Japanese restaurant on the ground floor has late night kareoke - glad we weren't on the 1st floor!
Noise of other guests who was talking on the floor at mid night...
Well located, close to city center. Very comfortable bed. Breakfast buffet. Reception area was not enough clean. Not enough towels into the room: only 1 hand towel and 1 bath towel, even we were 2 guests.
My room was very comfortable, clean and had everything I needed. I had read a couple of reviews about the rooms being small but in comparison to other European cities I have stayed in I found my room to be more than adequate. Especially for the price. The staff were very helpful and extremely friendly. The receptionist recommended a traditional German pub a two minute walk, around the corner from the hotel, where we ate delicious food and drank German beer. When we had seen enough in Dusseldorf, we caught the train (again only a five minute walk from the hotel) to Koln and had a good day out. I would recommend this hotel to anyone. I was very pleased with my stay there.
The room design and features. Overall the hotel was nicely presented. Didnt make it to breakfast so no comments on that topic. It was very difficult to locate. Also, no power outlets on the work desk was ridiculous! How was I meant to run my laptop?
Hotel staff was professional and helpful. Breakfast was great.
5 minute walk to train. Elevator too small, can barely fit 2 people
Friendly reception staff, excellent breakfast Lift was tiny, we had an 8 month old baby in a pram and only one person could fit in the lift with the pram. Room was stark (white walls and dark furniture) and not as arty as I expected.
quality per price equal good
Close to the train station, clean rooms, helpful staff Only German TV; thin walls: you can hear everything from the other rooms; breakfast: nothing special; rooms without personality.
Convenient to Hauptbahnhof. Room and bathroom were clean. Staff were friendly and helpful. Would stay here again. Internet connection was slow. Not the best part of town, unless you are looking to walk to strip clubs or gambling.
Free public traffic ticket and location. Old facilities (Small and slow elevator etc)
Location, servise, food No WiFi Internet!!!! This is the only bad thing about it, but for bussines travelers it's really important.
Very clean hotel and room. Quaint and just what I was looking for.. budget hotel next to the main train station, a short walk into the main shopping district and curteous staff. I felt very safe.
Cleanliness, good location, good value for money CNN channel (English) was not working on the room
The Location of hotel near Town ,The staff is so nice.
The location is perfect. Near the main train station. Everything is enough in the hotel for one-two days business trip. I will choose this hotel for my next short trip to Dusseldorf.
Nice,quiet room,friendly service,centrally situated
The hotel was in easy walking distance to everything. Staff and facilities were very good.Breakfast was great good variety. Wish we had more time there.
Location. No air con or fan in room and it was very hot.
breakfast cigarette smoke
excellent location and very good value for a short visit
I like their breakfast and very quiet.
Staff was very friendly and helpful. Wireless Internet access in my room
Right from checking in until checking out all the staff I encountered were friendly and helpful. They give the impression that they make a real effort to make your stay comfortable. The hotel met my specification perfectly by being close to the Hauptbahnhof, with a restaurant, bar & sauna and all at a good price. I only stayed one night, there was nothing I didn't like.
Good price in down town duserdorf close to train station and easy access to any europe countries. Nothing this column
Bed was comfortable, breakfast was good. The toilet was not very clean. Location ok, but not the best part of town
Good breakfast, friendly staff
I was travelling by train and needed a hotel near the railway station, from this hotel there is a 5- minute walk to the station, where there is also an underground station, which takes you to the city centre in just a few minutes. the hotel seemed new and clean. When I entered my room there was a strange smell, I opened the window and thought it would help. Unfortunately it did not solve the problem, so there must be something wrong with the air conditioning. As the smell is rather strong, the staff must be aware of it. I do not think a paying guest should be given such a room.
Location was pretty good. The bathrooms fittings were leaking.
Hotel (incuding room and bathroom/toilet) was clean, rooms extremely comfortable and quiet. Centrally situated well within walking distance of all the places of attraction and shops. 3 minutes from the railway station making it easy if you so wish to visit other cities e.g. Koln. Not really.
Hotel was nice!, room was excellent location good, and the restaurant and bar is extremely good. staff was friendly.
The location made getting around the area very easy. The stafff were very helpful and attentive.
Hotel was clean and the breakfast was good. Rate was extremely fair for a room during a major fair at the K Messe There was only one lift, hence often quite a wait. Normally this is not a problem as I would use the stairs, but I was on the 6th floor.
Only hotel was good the hotel staff was not very courteous as in other hotels can really improve
Located a couple of blocks from the train station and a number of restaurants. Main restaurant areas are within walking distance but not close by.
Room service & breakfast
Location to the train station is perfect. Within walking distance of everything. It's kind of a dump. No frills / place to rest your head and shower. That's about it.
Breakfast good, location good Nothing
The lift was next to our room, therefore we could constantly hear the lift.. We recommend you dont stay on the first floor..
Relative close proximity to city attrractions (shopping and restaurants). Room 11 very small and noisy. (hotel staff working in the area). The room nothing like it is shown on your website.
Quiet road location but within reasonable walking distance of park, shops, railway station, old town, River Rhine. Very good breakfast with adequate choice. Nice touch - freebie plate of chocs, Xmas biscuits and apples on reception desk.
Excellent breakfast Staff can be better
The location of the hotel was great (in respect of the shops, the old town, the Christmas market and mian railway station) Discussions in the bar lead me to believe that some thefts had taken place from other customers.
close by down-town location, fair pricing.
Really good, central, clean, friendly staff Breakfast room was awful, tiny without windows or air. The food was just an average German breakfast.
Being a frequent flyer to European countries, and as a first time traveller to Dusseldorf, the location of the hotel is just excellent. A short walk from the hotel leads to U Bahn Station, providing easy link to various parts of the city. The stay was completely hassle-free, and I really enjoyed my stay. Quality of Breakfast was also of highest standards. Nothing, really.
Reception staff pleasant and helpful. Quiet location and not far from Konigsallee and Altstadt. Good buffet breakfast Charge for car parking
Staff was kind and freindly. It was nice Breakfarst always. We booked Triple room, but it was twin room. It was too hard for our family to stay there. No extra room. When I checked in there, hotel staff saied there are bathtub in the room. but no bathtub there. Everything was opposite.
Good value for money. I paid a little over 50 euros for 1 night. The elevator was the smallest that I have ever seen. Barely enough room for 1 person + luggage.
Design hotel where the practical side of design items has not been forgotton, nice staff, and a great breakfast
Pretty good hotel not far away from the center of the city and central railway station. Very friendly staff. Free fast wireless connection to the Internet everywhere in the hotel. There was neither shampoo nor gel in the bathroom.
Good service, comfortable room, tasty breakfast, good location of the hotel - central train station, shops and old town are close. No
Location, parking nearby Noise from the street
The room was comfortable and quiet, the staff were friendly and helpful, and the breakfast was excellent. All in all, good value for money.
We arrived before checking in time but we could leave our baggage there.
good location, friendly staff, very good price
Friendly atmosphere Car parking and Noise of road work.
The hotel was no more than a 15 minute walk from the station and the altstadt. The rooms were clean, modern, maybe a little small but I was only staying 1 night. the staff were friendly and the breakfast was good. The lift was very, very small. to fit 2 people in would have been a tight squeeze. For people with a lot of luggage it may be worth requesting a ground floor room.
The staff at the hotel were very helpful and the hotel was a very comfortable and warm environment. Good location and a good value 3 star hotel.
Location not possible to have regular breakfast before 7:00, and you pay 12 EUR for it
Clean, simple, efficient, good location, good breakfast Slightly oversized pillow
Room good size and loved the decor. Staff very friendly and accommodating. Helpful with site seeing advise too. Hotel right next to excellent Japanese area and only 10min walk from old city. Small lift for people with lot of luggage
Place, combination price and service
Good location. Clean rooms.
The bed was very comfortable Shower facilities a bit outdated
The location and the confort, the decoration is ok to . The single rooms are very small.
could use more comfortable pillows they were like beanbags
Accomodation. City center is very close. The room was clean and tidy. It was rather cold for the first 2 days. But they fixed it.