Would you like to save as your currency permanently or for this visit only?
- Great location- Converted old monastery to hotel with plenty of museum worthy pieces displayed throughout- New + modern rooms / facilities- Great staff, from the bell crew and the receptionists to the waiters and cleaning team- Decent WiFi Really have nothing to complain about.
This was an exceptional hotel. The staff was unbelievably friendly and helpful. Great location in the center of all the action, but quite due to the large courtyard with high walls on each side that kept the noise to a minimum.
It was both a hotel and a museum...amazing place. Fantastic location on the edge of Altstadt - old town - close to trains Cost - but that was not a surprise
Excellent clean room, excellent beverage and diner facilities None
wonderful hotel & proximity of departure terminal
Very well located hotel with direct access to the Airport Terminal
the profissional atendance
Nothing Far too overpriced at conference season. Feel being ripped off.
Convenient location for airport and exhibition centre
location, near airport terminal altough short, but very cold walk to and from terminal
Friendly and helpful staff No access to watch UEFA Champions League football!
The staff was extremely friendly and helpful. Great services available. Was so easy to just walk over to the airport and catch the train into the city centre. Rooms were excellent and I couldn't believe how quiet it was with the proximity to the airport. I would recommend this hotel to everyone. Great value for the price!
We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.
The location was very good. Staff were very friendly and helpful. Not as plush as I expected for 5 star superior - foyer area was a bit like walking into the office of a business.
clean and comfort no
A 5 star hotel all the way...excellent breakfast buffe. Perfect location.
The location of the hotel is very strategic
Rooms very well appointed and comfortable. An excellent hotel
Close to airport and downtown. Service was great. Thought price was a little high.
location, breakfast, concierge staff were slow in solving problems
I will return--very good--
The hotel was ideally located. 5 minutes to the shops on one side and 5 minutes to the train station on the other side. It was extremely clean, warm and very nicely decorated. Would recommend for short stop stays The breakfast is a pricey for what it is.
clean hotel no enough restorant & iron not available in the room !
The staffs at front desk were not sufficient for the guests in the morning and the night.
Very clean room and quick response of staff
Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great. When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.
This hotel situated near the shopping area. The hotel is very old and we had only 1x shampoo and 1x soap in the bathroom. Is this ***** Hotel ?
Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area. Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.
Rate,Locationand servise .. No.
SPA . Everything was perfect.
The good friendly staff and big choice at breakfast. Only bad weather
it's close to the main train station and other public trans portion and easy to the guest to go anywhere . every thing was very nice
staff exellent, hotel is very new and clean, nothing left to be desired
The staff were friendly and helpful. Although overnight parking seemed expensive, we were allowed to leave the car parked in the garage until 2pm the following day, therefore saving on city parking fees. The buffet breakfast was excellent. Our room was on the first floor and we were able to hear the noise from the bar in the room at 12.30am.
clean, friendly staff typicall hotel aircondition: it was very warm inside even it was cold and rainy outside, the beds are really bad
The hotel is in a good location for shopping, dining out and sightseeing, the staff where very helpful and freindly and the rooms where very clean. The breakfast was fantastic with plenty of variety and I would recommed this hotel.
excellent and spacious bathrooms very good breakfasts staff was very friendly and helpful separate small twin beds, most tv channels could not be subtitled into english
Very quiet and clean room. One of the best breakfasts I've ever had. Very helpful staff. Good location 10 minutes away from the train station.
Good location, clean, great spa facilities for a relatively small hotel, nice breakfast.
I enjoyed the morning breakfast They charge me the internet too high..
It was what I expected The temperature control in the room did not seem to work
right in the middle of town, clean, comfortable,no probs. all pretty satisfactory
It is a normal hotel for business and nothing is offered extra to like Everyday the house keeping used to forget something (one day shampoo, the other day the hand wash, the third day to clean ashtrays....more over, no safe box in the room.
to have a nice looby where visitors can get rest the looby was very big but not organized i dont like the price rate it was too high even in exhibition times
bathroom too small
Comfortable room, good service
location small room verry very noisy, very small bathroom
the pool and the sauna internet access was slow, and cost too much
Near the train station
1. Excellent breakfast. 2. Clean rooms 3. Friendly and helpful staff 4. All taxi drivers know this hotel. Nothing worth mentioning. Everything was fine.
The hotel bar and food were excellent N/A
The breakfast is just mervellous! Good location and connections.
Good comfort and very nice staff
the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.
The friendly and helpful staff. The location to both the airport and the exhibition center was superb. Nice restaurant and bar. The fact that I had to pay for an extra night even though I gave notice more than 24 hours ahead of time that I had to push my stay by one day. I ended up staying for three nights as originally planned but different dates, yet I had to pay for four nights.
Great location 100meters away from the derendorf s station which made it very easy to move wherever I wanted to go. Wired internet was excellent. There were stingy about shampoo even after the little bottle was finished. Price was very high during the K-Show but everything is high priced during the K-Show. The internet should have been included in the price. I do not understand why hotels charge extra for internet in 2010
Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.
Large room, nice restaurant, helpful, polite and friendly staff, excelent location. No
very pleasant stay, comfortable, central and user frendly. It may have been the night in question but there was some noise in the early morning.
The location is awesome.....
I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets nothing
Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.
Very central. Clean and charming When leaving the hotel the reception first tried to charge also the hotelroom from me despite the reservation vthrough your company. Anyhow they finally charged only the breakfast and took photocopies of your reservation document to me.
Location; excellent room service and cleaning service and very good varied breakfast. Tipping becomes very tiring. No access for handicapped people or buggies. Doorman only helps if previously tipped. Small elevators. Very small spa and saunas do not start working till late in the morning. Spacious rooms but poor decoration (holes in cortains and very rough towels and bathrobes -unacceptable for a five star hotel-)
Room was very well equipted Ethernet poor spead, durring my stay there was constraction work done in room next to my and was very noise, staff send me some fruits and small bothel of champain whic was nice but not satisfactory, I could not relax in my room
This hotel is a business luxury hotel in the best location in Dusseldorf.There is some good lounge specially for business meetings.It is near to shopping area and just in front of downtown.We have stayed in a suite which is really good. Staffs are so helpful and all fluent in English.Breakfast is good although can be better if some warm items add. There is no free wifi internet in the rooms.
room facilities expensive internet and paytv
Absolutely excellent personal service, very courteous and couldn't be more helpful The only thing that was disappointing was that the TV/Sky Channels were totally focused, besides German of course, on Russia and Arabic (I think). The only English channels were Sky News/CNN. In the room information folder it had over 84 channels listed including bbc/itv/ etc but they were not set up as they could only take 48 channels. Also no Movies available.
the hotel is very good pleced,very central in the hard of the city the decoration is very kitsch.
This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka
Modern set-up of the hotel rooms, a guest-only VIP lounge, which is similar to a airports business lounge The stuff maid be more welcoming and service oriented. I missed a bit the very special feeling, you can get staying at luxury hotels.
The best service you can imagine, excellent breakfast and dinner at Brasserie, we travel al lot but for sure this one of the best hotels in the World !
The spa was terrible and they did not even have the sauna or steam room on. Very bad.
The staff are very friendly and helpful. The location is convenient. The room is very elegant and modern. Nothing more to ask for! We would definitely like to stay at this hotel, if we have a chance to visit Dusseldorf again.
modern and easy going
size and comfort of room, perfect location in the center high price of breakfast
Perfect comfort. Perfect finition. Perfect electronic. Perfect value for money.
very close to the aldt stadt wireless network has a very bad performance.
the room was toooo small and the heat wasn't good
Hotel location, clean rooms, good breakfast airconditioning in the room was very weak
The decoration of the hotel is ok, but the device is soso. Service is good, it's suitable for short term business travel. Beds are too narrow.
Location in the city center and near the train station Booking.com photos of rooms doesn't correspond to reality, free Wi-Fi only in lobby
perfect location for the altstadt (shops, bars and food) and within easy walking distance or the more exclusive shops. Also only a five minute ride from train station. Also the hotel kindly gave me the room I asked for (based on reviews on your web site). It was a nice dual aspect room. Didn't think the staff were over friendly. Also bit surprised that it's supposed to be a 4 star - thought 3 would be more accurate. It was clean and tidy but nothing special.
room was very spacious , nicely and functionally furnished - it gave me an almost feeling of being at home. location suited my needs. price of breakfast (breakfast itself was good).
Location Small rooms
Perfect location ,Freindly staff No english channels in TV
Great location, Nice rooms Bed could be more comfortable.
Location was great and there was a good selection for breakfast
Friendly and helpful staff. A single room = a single bed, not a double.
location, breakfast, pool room size very disappointing
nothing old, terrable
The Excellent comfortable beds.A good breakfast also.
excellent breakfast with no bath-tab behind my request
very friendly and helpful staff; good location - close to the train station; good breakfast; single room was spacious enough.
the location is good, breakfast buffet reasonable. my room (comfortable single room in 5th floor), was near the elevator, which was loud during every function (movement) , the noise was not normal, the card of the door was not functioning easily although it was changed 3 times, the shower gel ans shampoo was looking and smelling like shocolade, which is not every body taste
rooms a little on the small side,clean and comfortable though.Good location,helful staff.However,its not really a 4 star as claimed.i would classify it as 3.4/5 .
Very friendly staff and a good location. My room could have been cleaner but all in all it was fine.
its location near the Train station is a plus also for the car there is plenty of parking options so you dont need to pay the hotel for parking. their airconditionin not working in both my rooms( they are on but too hot) I asked for extra pillow as the provided once are too bad they simply answered they are fully booked, and I slept without them for 2 nights
Old town was best No
everything was perfect the price of the breakfast
Excellent breakfast Could do with a facelift, everything was dated and tired looking, the superior room, wasn't!
Great location, 2 minutes walk from Hauptbanhof (main station) gives easy access to train services and, links to exhibition centre.
Very pleasant and friendly-hotel&staff,both. Wonderful location.
Extremely high price for the room
Well I am happy because my decision was right to stayed in Holidays Inn.
good location, friendly staff,good value unless you happen to book during the week of a trade fair or conference.....not impressed when buisness capitalise on events which bring people to their country...
Room was nicely decorated with good beds and the spa area was a good perk. See above.
nice design,helpful(but not very professional) staff,decent location Lack of the staff.It is always a line of the guests at the reception,so you have to wait to ask a quick question.
Beautiful new hotel, great rooms. The spa area is perfect. The staff is very friendly and helpful The beds are too hard. There's no alarmclock in the bedroom, so you don't know the time.
The hotel location is excellent facing Hof garden and close to old city ans shopping areas. Hotel was not fully ready to accomodate guests. Room cleaning was quite delayed and not well organized
Perfect hotel fresh & modern - everything as I like.
Located next to Hofgarten, within one station's metro ride to major shopping malls, well-designed hotel, very friendly staff, free sauna It's kind of scary to come back at night through the Hofgarten, or from the metro since it's still about 5 minutes' walk and the town gets quite dark and quiet. The air-conditioning in my room didn't seem to work...
Service staff is not up to standards
Windows to the park, spa center ventilation in the bathroom could be better
Good hotel. Very good place. Not worked Internet. Expencive breakfast.
Being a frequent flyer to European countries, and as a first time traveller to Dusseldorf, the location of the hotel is just excellent. A short walk from the hotel leads to U Bahn Station, providing easy link to various parts of the city. The stay was completely hassle-free, and I really enjoyed my stay. Quality of Breakfast was also of highest standards. Nothing, really.
Relative close proximity to city attrractions (shopping and restaurants). Room 11 very small and noisy. (hotel staff working in the area). The room nothing like it is shown on your website.
Quiet road location but within reasonable walking distance of park, shops, railway station, old town, River Rhine. Very good breakfast with adequate choice. Nice touch - freebie plate of chocs, Xmas biscuits and apples on reception desk.
Breakfast good, location good Nothing
The location of the hotel was great (in respect of the shops, the old town, the Christmas market and mian railway station) Discussions in the bar lead me to believe that some thefts had taken place from other customers.
Excellent breakfast Staff can be better
Really good, central, clean, friendly staff Breakfast room was awful, tiny without windows or air. The food was just an average German breakfast.
The lift was next to our room, therefore we could constantly hear the lift.. We recommend you dont stay on the first floor..
close by down-town location, fair pricing.
Staff was kind and freindly. It was nice Breakfarst always. We booked Triple room, but it was twin room. It was too hard for our family to stay there. No extra room. When I checked in there, hotel staff saied there are bathtub in the room. but no bathtub there. Everything was opposite.
Reception staff pleasant and helpful. Quiet location and not far from Konigsallee and Altstadt. Good buffet breakfast Charge for car parking
Comfort Check in procedure
This standard of hotel was overpriced.
Transport problem , due to this many time used taxi , which is very expencive from hotel
Calm, easy access to subway station, There is no cash vending machine, etc.
Staffs treatment was exelent. Please provied on botle Pure water as a complimet. Other wise we needto use Mini bar. If you give us 1 litter water complimet with one night stay I hope that I will be more happy.
comfortable bed and room the internet is not free.
Large and very clean rooms. I booked a first class room but it was not worth it. Price too high compared with the quality of the room. Minibar was almost empty. Not even a bottle of still water. City centre can be reached only by car/taxi.
Hotel was exactly what I expected. Clean,Friendly and close to the Messe. This is what we needed and what we got. Taxis were readily available. Good trip all round
The Lindner met all of our expectattions and more. Friendly courteous staff who all spoke very good English