Overview

Mercure Hotel Düsseldorf City Center

Am Stresemannplatz 1, 40210 Dusseldorf, North Rhine-Westphalia, Germany
+49 211 35 540

AED 228+

Overall guest ratings

7.4/10 Good
Based on 1,101 reviews

Review highlights

  • 9.1
  • 7.7
  • 4.6
  • 4.5

Good to know

  • Train station is close

Nearby

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    About

    Königsallee and the old town are within walking distance: As a guest at the 4-star Mercure Hotel Düsseldorf City Center, make the most of its central location. All 163 rooms have air conditioning and free WIFI. Our CBH-certified hotel has 3 air-conditioned meeting rooms with WIFI and space for 80 people for your meetings and private functions. Easy to reach - the main train station is 328 yds (300 m) away and the airport is 5 miles (8 km) away. Parking is available in our car park.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,101 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
    • 7.7 "Good breakfast."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.2 "Average cleanliness."
    • 4.6 "Rooms are not good."
      3.6 "64% said rooms were small."
      2.6 "74% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      3.5 "65% criticized the small bathroom."
      0.9 "For 91%, the rooms looked old."
      4.8 "52% were disappointed with the minibar."
      1.3 "87% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      1.0 "90% said the bathroom was dirty."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."
      3.5 "65% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 4.4 "Value below average."
      0.0 "100% said the breakfast was too expensive."
    • 2.9 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
      4.3 "57% found the grounds unpleasant."
    • 2.2 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.4 "86% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 308 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "City centre within easy reach, said 93%."
    • 7.5 "Good breakfast."
    • 7.5 "Good bar."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.0 "Average cleanliness."
      3.7 "63% said rooms were dirty."
    • 4.5 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.0 "60% said rooms were small."
      1.2 "88% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      4.7 "53% were disappointed with the minibar."
      3.7 "63% said rooms were dirty."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% criticized the small bathroom."
    • 4.4 "Not very comfortable."
      4.0 "60% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
      3.8 "62% criticized the small bathroom."
    • 4.3 "Value below average."
    • 2.4 "Horrible vibe."
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    Overall rating

    7.1 Good
    Based on 66 reviews
    • 9.1 "Terrific location."
    • 7.9 "Good breakfast."
    • 7.3 "Good service."
    • 5.3 "Average cleanliness."
    • 4.8 "Rooms are not good."
      4.2 "58% said rooms were small."
    • 4.5 "Not very comfortable."
      4.2 "58% said rooms were small."

    Overall rating

    6.7 Good
    Based on 198 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.4 "Internet is average."
    • 5.5 "Average cleanliness."
    • 4.7 "Rooms are not good."
      3.6 "64% said rooms were small."
      4.4 "56% said rooms were dirty."
      3.0 "70% complained about the bathroom."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."
    • 4.2 "Value below average."
    • 2.5 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.1 Good
    Based on 528 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 7.5 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.2 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 5.0 "Average cleanliness."
      4.2 "58% said rooms were dirty."
    • 4.0 "Value below average."
    • 3.9 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.8 "72% criticized the small bathroom."
    • 3.5 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.0 "80% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      2.8 "72% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      1.1 "89% had problems with the shower."
      1.6 "84% thought they were poorly maintained."
      4.6 "54% were disappointed with the minibar."
    • 3.1 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    data provided by TrustYou

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