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The hotel was nice overall. Our room was clean and put together well, the restaurant was cool with the overlooking views, and the hot tub/pool was relaxing. We booked and paid for a "tower with lake view" room, but our room was given to someone else and we ended up with a city view, which was a huge disappointment.
Manger was helpfull and very nice A/C had a tough time keeping up
The room was clean for the age of the facilities. The staff were not friendly or even pleasant. The fact that there was not a breakfast, for $100 a night I'd say thats a rip off.
Room was very weird, windows and closet very dirty.
Restaurant options, indoor pool, and wonderful room with great features and complimentary items.
Location was decent in terms of each part of the city. Com for table bed... that's about it. Elevator was still rising with the door open. Wallpaper was peeling off all over the bathroom. No breakfast included. Bathtub faucet sprayed water everywhere when on shower mode. Room design was awful, you have to cross the toilet right in front of the bathroom door to get to the sink and tub. The hot tub was missing over 50 percent of the water so the jets were spraying everyone in the face. Small parking lot so we had to park across the street at a rundown bowling alley. Curtains let in a lot of light. Venting system would never shut off even on auto fan so room got dry over night. For how much this cost this was embarrassing. Will not be going back.
Nice view. (from our room) wasn't as great for another couple we met. But they had a dog. Coffee in morning No cheap breakfast. Staff interaction was not bad. Just not fantastic either. 3/5.
Staff was good, great view from room, revolving restaurant was great Building a little dated, but still a great place
Very clean and nice rooms. Sleep number bed, but the control to adjust the bed didn't work.
Thank you, Kayak for a great deal.
I loved how close it was to downtown shops and event areas so I could walk everywhere and I don't have to worry about parking or driving. The room was small but cozy. I had a special deal throigh Kayak so that's why I chose this hotel and I had a pleasent time for my stay. Needed a little cleaning in icemachine and vending areas. Also the elevators where a bit rikity for being a hotel with rooms on the 10th floor. But the biggest annoyance for my visit was the staff. When I went to check in the girl obviously didn't understand that I had already purchased my room and was going to charge me for a whole other booking. So a tip would be to double check that the receptionist follows what you're telling them and not making you pay extra for your room.
The location was nice/convenient. The bar/restaurant on the top floor is such a diamond in the ruff. What a spectacular view. However, I think you are missing the boat on what the bar on top could be. We went up to enjoy the view and a cocktail or two. We sat up there for two hours while we waited for the rest of our party. We were only waited on once. Five of us sat there with empty cocktail glasses and could not get the young man to even look at us. We had menus in our hand and would have love to order a few appetizers. It didn't happen. And the black metal railing the separates the windows from the rotation is terribly dirty. Rooms in need of updating. Hallways are dirty.
The location was perfect and the hotel was fantastic!
Love the decor and location!
The moment I walked in the door I was greeted with friendly smiles. The staff was superb. The location is amazing with spectacular views. They offer many things for guest to do such as kayaking, taking peddle bikes around the town, s'more kits by a fire at night, and all included in your stay. My new favorite spot to stay in Duluth.
The free bike rentals were very useful, the free kayaking was fun. The location is great, nearby lots of good restaurants and walking/biking distance from canal park. Room and staff were wonderful, and you can't beat free Smores by the firepits outside! Great for a couple, or for friends. The air coming from the a.c. unit in our room smelled very sour, we didn't notice this until we woke up the next morning and could smell it in the air, easily traced back to the a.c.. I also wish that the kayaking wasn't limited to the small slip in front of the resort. My only other complaint was all the drunks who were hanging around the fire pits and airing out their dirty laundry, but that wasn't the resort's fault.