Overview

Sheraton Dubai Mall of the Emirates Hotel
Top Luxury Hotel

Sheikh Zayed Road, Al Barsha 1, Dubai 283825, United Arab Emirates
+971 4377 2000

AED 728+

Overall guest ratings

8.4/10 Excellent
Based on 5,202 reviews

Review highlights

  • 9.5
  • 7.8
  • 5.0
  • 5.0

Good to know

  • Comfortable beds
  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    Connected to the world-renowned Mall of the Emirates, our destination hotel is a short distance from downtown Dubai, Media City, and the Dubai World Trade Centre—and just minutes from celebrated sites, including Jumeirah Beach, Wild Wadi Waterpark, and Ski Dubai. Take in breathtaking city views from our 24th floor rooftop infinity pools and Sheraton Fitness, then meet for a drink at Vantage or a memorable meal at Sanabel. For larger gatherings, we offer over 9,000 square meters of naturally lit, fully wired meeting and event space. Enjoy captivating views of Dubai’s stunning scenery from our 481 guest rooms, including 94 suites. Each offers an array of amenities from our Sheraton Signature Sleep Experience bed and Shine for Sheraton™ bath amenities to complimentary High Speed Internet Access and more.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 5,202 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.3 "Easily accessible by car, said 83%."
      7.0 "70% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "88% appreciated the closeness to the beach."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.5 "85% were happy with the room service."
      8.1 "81% said the concierge service was amazing."
      8.8 "Hotel security was great, thought 88%."
    • 6.7 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 6.3 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.1 "Only 61% said rooms were clean enough."
    • 5.0 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.0 "Food is average."
      3.8 "62% did not like what was on the menu."
      2.9 "The price was too high for 71%."
      4.0 "Unclean dining area, according to 60%."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      2.4 "76% complained about the elevator."
      3.0 "70% found the grounds unpleasant."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 1,456 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% were happy with the room service."
    • 7.0 "Good breakfast."
    • 6.3 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Food is average."
    • 4.7 "Value below average."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 2,548 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.3 "Easily accessible by car, said 83%."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.6 "86% were happy with the room service."
    • 6.3 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 6.0 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.0 "Only 60% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "Only 60% said rooms were big enough."
    • 5.3 "Average value."
      5.7 "Breakfast prices were ok, according to 57%."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
      3.7 "63% found the grounds unpleasant."
    • 4.8 "Disappointing food."
    • 4.6 "Vibe wasn't good."
      3.3 "For 67%, the lobby entrance was sub-standard."
      1.9 "81% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    Based on 104 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.1 "Great service."
    • 6.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 1,092 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Food is average."
    • 5.1 "Average value."
    • 4.7 "Vibe wasn't good."
      3.1 "For 69%, the lobby entrance was sub-standard."
      2.3 "77% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      2.8 "72% complained about the elevator."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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