Overview

Novum Hotel Excelsior Dortmund
Top City Hotel

Lange Straße 1, 44137 Dortmund, North Rhine-Westphalia, Germany
+49 231 560 500

AED 153+

Overall guest ratings

8.1/10 Excellent
Based on 2,307 reviews

Review highlights

  • 8.6
  • 7.5
  • 6.8
  • 5.1

Good to know

  • Spacious rooms
  • Friendly service

Nearby

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    About

    Located near a train station, Novum Hotel Excelsior is a great choice for a stay in Dortmund. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. All rooms feature flat-screen TVs and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Cribs available
    • No smoking
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 2,307 reviews
    • 8.6 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "Good service."
      7.9 "79% found the staff to be very friendly."
      7.0 "Housekeeping was great, according to 70%."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      5.0 "50% thought the bathroom was big enough."
      5.1 "Cleanliness of the bathroom was average, said 51%."
    • 5.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.0 "50% thought the bathroom was big enough."
    • 5.1 "Internet is average."

    Overall rating

    8.1 Excellent
    Based on 576 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 4.7 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% had problems with the shower."
      4.4 "56% found problems with the furniture."
      2.5 "75% thought they were poorly maintained."
      0.3 "Air conditioning was criticized by 97%."
      4.5 "55% criticized the small bathroom."
      4.7 "53% said the bathroom was dirty."
      0.3 "97% were disappointed with the minibar."
    • 4.6 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.3 "Air conditioning was criticized by 97%."
      4.5 "55% criticized the small bathroom."

    Overall rating

    8.2 Excellent
    Based on 830 reviews
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.8 "Not very comfortable."
      0.5 "Air conditioning was criticized by 95%."
      1.9 "81% thought it was too noisy."
    • 4.6 "Rooms are not good."
      0.5 "Air conditioning was criticized by 95%."
      2.5 "75% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
      4.2 "58% found problems with the furniture."
      2.9 "71% had problems with the shower."

    Overall rating

    7.6 Good
    Based on 322 reviews
    • 7.7 "Good location."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.5 "Good vibe."
      7.4 "74% thought, the hotel was modern."
      8.6 "86% enjoyed the lobby entrance."
      8.3 "83% thought the hotel was luxurious."
    • 6.6 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 4.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."

    Overall rating

    7.9 Good
    Based on 576 reviews
    • 8.5 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.5 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 5.2 "Average comfort."
    • 4.7 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      0.2 "Air conditioning was criticized by 98%."
      4.9 "51% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      4.4 "56% found problems with the furniture."
      2.6 "74% thought they were poorly maintained."
      4.9 "51% said the bathroom was dirty."
      0.3 "97% were disappointed with the minibar."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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