Overview

Grand Park Royal Cozumel
Top Wellness Hotel

Playa Paraiso Km 3.5 Zona Hote, 77600 Cozumel, QR, Mexico
+52 987 872 0700

AED 417+

Overall guest ratings

8.2/10 Excellent
Based on 476 reviews

Review highlights

  • 9.2
  • 9.2
  • 6.9
  • 5.8

Good to know

  • Friendly service
  • Clean hotel facilities
  • Beach nearby

Nearby

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    About

    Turquoise – often crystal clear waters –are just offshore. Beneath the surface are breathtaking reefs to attract undersea divers (and fantastic undersea life) from around the world and the Grand Park Royal Cozumel is in the center of it all. The leading All-inclusive on the island, welcomes guests to 342 spacious guest rooms each with balcony overlooking the finest corner of the Caribbean.

    All inclusive, unlimited meals, drinks, snacks, 4 restaurants, buffet style and a la carte, 2 snacks, Café Sole (coffee house), 5 bars, room service 24 hours, in room mini-bar that is restocked daily, high-speed internet access (surcharge) or basic free internet, live entertainment, kids’ club (0 -12 years old), fully equipped fitness center ($), spa , 3 resort swimming pool, (including 2 infinity pools, main pool & kids club pool with water slides) and two Jacuzzis facing the ocean.

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    Grand Park Royal Cozumel

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Private beach
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
    • ATM on-site
    • Babysitting or child care
    • Wi-Fi
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 476 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% thought it was clean."
      9.4 "94% said rooms were clean."
      10.0 "Clean pool, said 100%."
    • 9.2 "Excellent value."
      10.0 "100% thought it was a great value."
    • 8.7 "Pool is good."
      10.0 "Clean pool, said 100%."
    • 8.7 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
      8.9 "89% enjoyed the restaurants & bars nearby."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "Lovely bar service, according to 100%."
      10.0 "Housekeeping was great, according to 100%."
    • 6.9 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      6.8 "68% thought the minibar was ok."
      5.9 "Only 59% thought the shower was ok."
      6.7 "Only 67% found the balcony ok."
    • 4.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      2.8 "72% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    Based on 328 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% thought it was clean."
      9.5 "95% said rooms were clean."
    • 9.2 "Excellent value."
    • 8.8 "Pool is good."
    • 8.3 "Location is great."
    • 7.7 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 6.8 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 6.0 "Rooms are ok."
    • 4.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 119 reviews
    • 9.3 "Excellent value."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Pool is good."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.4 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
    • 5.8 "Rooms are ok."
    • 4.1 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 4.0 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 28 reviews
    • 8.0 "Great service."
    • 7.1 "Tasty food."
    • 5.9 "Rooms are ok."
    • 4.3 "Internet is poor."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Beach nearby"
    data provided by TrustYou

    Recent reviews

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