Overview

Mercure Hotel Köln West

Horbeller Straße 1, 50858 Cologne, North Rhine-Westphalia, Germany
+49 2234 51 40

AED 250+

Overall guest ratings

7.9/10 Good
Based on 1,699 reviews

Review highlights

  • 8.3
  • 8.2
  • 6.9
  • 6.6

Good to know

  • Clean rooms
  • Friendly service
  • Good accessibility by car

Nearby

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    About

    Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,699 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.2 "92% found the restaurant service to be one of the best."
    • 8.2 "Bar is amazing."
    • 7.8 "Good cleanliness."
      7.4 "74% said rooms were clean."
      8.8 "88% thought it was clean."
      8.6 "Clean pool, said 86%."
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
      9.6 "Easily accessible by car, said 96%."
      9.9 "99% liked the proximity to shopping."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.2 "72% liked the proximity to sightseeing."
    • 6.9 "Sufficient wellness & sports facilities."
    • 6.6 "Pool is mediocre."
    • 6.2 "Rooms are ok."
    • 6.2 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 4.7 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    Based on 543 reviews
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 7.5 "Good location."
      9.7 "Easily accessible by car, said 97%."
      9.1 "Near to public transport, according to 91%."
      9.9 "99% liked the proximity to shopping."
    • 7.3 "Good cleanliness."
      8.9 "89% thought it was clean."
    • 6.7 "Sufficient wellness & sports facilities."
    • 6.3 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      7.0 "70% said the beds were comfortable."
    • 4.7 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 696 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 7.8 "Good location."
      9.9 "99% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.2 "Near to public transport, according to 92%."
    • 7.1 "Wellness & sports facilities were pleasant enough."
      7.4 "74% loved the sauna."
      7.6 "top-notch fitness area, thought 76%."
    • 7.0 "Tasty food."
      8.5 "85% loved the menu selection."
    • 6.7 "Pool is mediocre."
    • 6.2 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 5.9 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.4 "Average value."
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    Overall rating

    7.1 Good
    Based on 135 reviews
    • 7.7 "Good cleanliness."
    • 7.5 "Good breakfast."
    • 7.4 "Good vibe."
    • 7.1 "Good service."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Location is acceptable."
      6.1 "Parking was ok, according to 61%."
    • 5.3 "Rooms are ok."
    • 4.5 "Value below average."
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    Overall rating

    7.7 Good
    Based on 322 reviews
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.4 "Good location."
      9.7 "Easily accessible by car, said 97%."
    • 7.3 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.4 "Sufficient wellness & sports facilities."
    • 5.9 "Rooms are ok."
    • 5.5 "Average amenities."
    • 4.4 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Good accessibility by car"
    data provided by TrustYou

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