4 stars
Mercure Hotel Köln West
Horbeller Str. 1, 50858 Cologne, North Rhine-Westphalia, Germany
Cologne, Germany
See location+49 4922 345 140Photos of Mercure Hotel Köln West
Overview
The Mercure Hotel Koeln West offers 191 air-conditioned rooms, including 46 family rooms and free WIFI throughout. Close to the motorway, Cologne, Bonn Airport and the main train station, it offers guests great flexibility for exploring the city. As a conference hotel, we offer modern event rooms. The pool and sauna are perfect for relaxing. Our new Open Lobby Bar is ideal for passing the time and our restaurant offers a range of dishes from local to Mediterranean cuisine, including a childrens menu.
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Amenities at Mercure Hotel Köln West
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
Dining
- Electric kettle
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Bathrobe
- Private bathroom
General
- Family rooms
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
Pool and spa
- Spa and wellness centre
- Heated pool
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Things to do
- Bicycle hire
- Golf
- Cycling
Parking and transportation
- Parking
- Airport shuttle
Outdoor
- Terrace/Patio
- Garden
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
Reviews of Mercure Hotel Köln West
7.9
Good
2295 verified ratings
Wonderful
704
Very good
613
Good
536
Okay
166
Fair
160
Mediocre
52
Poor
65
Summary of reviews
Guests say
Guests appreciated the great location of the hotel and its proximity to public transport. However, many expressed dissatisfaction with cleanliness, noting dirty rooms and bathrooms. Service also received criticism, particularly regarding check-in experiences and staff responsiveness. Overall, while the location and some amenities were praised, the hotel fell short in maintaining cleanliness and providing satisfactory service.AI-generated from customer reviews
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Score by provider
7.9 out of 10
14 reviews
8.3 out of 10
1 review
Location
Horbeller Str. 1, 50858 Cologne, North Rhine-Westphalia
What's nearby
- RheinEnergieStadion2.1 km
- German National Library of Medicine4.3 km
- Universität zu Köln5.1 km
- Cologne Central Mosque5.8 km
- KolnTurm6.9 km
- Mediapark7 km
- Theater am Dom7.1 km
- Glockengasse 47117.1 km
- Museum für Angewandte Kunst7.3 km
- Farina Fragrance Museum7.4 km
- Kölner Dom7.5 km
- Wallraf-Richartz-Museum7.5 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Mercure Hotel Köln West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Mercure Hotel Köln West
Nearby hotels and places to stay
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See most recommended stays in CologneGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 7.2 km |
Nearest airport | Cologne Köln/Bonn |
Distance to airport | 20.7 km |