Overview

Mercure Hotel Köln West

Horbeller Str.1, 50858 Cologne, North Rhine-Westphalia, Germany
+49 2234 51 40

AED 250+

Overall guest ratings

7.9/10 Good
Based on 1,692 reviews

Review highlights

  • 8.5
  • 8.2
  • 6.3
  • 5.8

Good to know

  • Clean rooms
  • Friendly service
  • Good accessibility by car

Nearby

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    About

    Stay in our comfortable 4-star Mercure Hotel Köln West in the west of Cologne. It has great transport links and 191 rooms offering free WIFI and high-speed DSL. Enjoy our leisure facilities with pool and sauna. Our spacious events area offers conference rooms - some accessible by vehicle - and optional outside spaces, and can be put to many uses. It is 5.6 miles to the main train station and 15.5 miles to Cologne/Bonn airport. Reach us by car via the nearby A1 and A4 highways.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 1,686 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
    • 8.2 "Bar is amazing."
    • 7.9 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.9 "89% thought it was clean."
      8.8 "Clean pool, said 88%."
    • 7.7 "Good breakfast."
    • 7.3 "Tasty food."
      8.8 "88% loved the menu selection."
    • 6.3 "Pool is mediocre."
    • 5.8 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Only 67% thought the furniture was functional."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.2 "Average comfort."
      6.3 "Beds were acceptable for 63%."
      5.7 "For only 57%, the noise level was all right."
    • 4.6 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    Based on 539 reviews
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 7.5 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.2 "Good location."
      9.6 "Easily accessible by car, said 96%."
      8.8 "Near to public transport, according to 88%."
      9.4 "94% liked the proximity to shopping."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
    • 6.0 "Pool is mediocre."
    • 5.3 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.7 "For only 57%, the noise level was all right."
    • 5.2 "Sufficient wellness & sports facilities."
    • 4.7 "Value below average."
      0.7 "93% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 691 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 7.6 "Good location."
      9.4 "94% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      8.9 "Near to public transport, according to 89%."
    • 6.4 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 5.3 "Average value."
    • 5.2 "Sufficient wellness & sports facilities."
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    Overall rating

    7.2 Good
    Based on 118 reviews
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
    • 7.3 "Good vibe."
      7.7 "77% thought, the hotel was modern."
    • 6.8 "Food is average."
    • 6.6 "Location is acceptable."
    • 5.6 "Sufficient wellness & sports facilities."
    • 5.2 "Rooms are ok."
    • 5.1 "Average comfort."
    • 4.1 "Value below average."
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    Overall rating

    7.7 Good
    Based on 337 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.5 "Tasty food."
    • 7.3 "Good location."
      9.6 "Easily accessible by car, said 96%."
    • 6.3 "Pool is mediocre."
    • 5.9 "Rooms are ok."
    • 5.2 "Average comfort."
      5.5 "For only 55%, the noise level was all right."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 4.5 "Value below average."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Good accessibility by car"
    data provided by TrustYou

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