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The Gwen, a Luxury Collection Hotel, Chicago

521 North Rush Street, Chicago, IL 60611, United States
+1 312 645 1500

AED 364+

Sun 11/12 Check in
Mon 12/12 Check out

Overall guest ratings

8.7/10 Excellent
Based on 1,475 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.7
  • 5.8

Good to know

  • Clean rooms
  • Spacious rooms
  • Great shopping

Nearby

    show all

    About

    Located in River North along the Magnificent Mile, The Gwen is a landmark skyscraper with stunning views. The hotel is also directly connected to The Shops at North Bridge and facilitates access to renowned attractions in the Loop. Savor exceptional cuisine in one of three upscale dining venues, or unwind with a glass of wine and an appetizer at the Terrace Bar. Truly memorable business meetings and social events are hosted in more than 14,500 square feet of function space. The hotel’s 300 spacious guest rooms and indulgent suites are distinguished by modern furnishings and amenities. High Speed Internet Access is complimentary, and a 42-inch flat screen TV with a surround-sound system provides entertainment options.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,475 reviews
    • 9.5 "Terrific location."
    • 9.1 "Internet works perfectly."
    • 8.7 "Comfort level is high."
    • 8.2 "Great service."
    • 7.6 "Good cleanliness."
    • 5.8 "Breakfast is mediocre."

    Overall rating

    8.7 Excellent
    Based on 840 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 8.6 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.5 "85% said the beds were comfortable."
      9.4 "94% liked the big bathroom."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.2 "Nice rooms."
      8.6 "86% thought rooms were spacious."
      7.1 "71% were happy with the bathroom."
      7.4 "74% said rooms were clean."
      8.5 "85% said the beds were comfortable."
      9.4 "94% liked the big bathroom."
      7.6 "76% thought the view was good."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    8.9 Excellent
    Based on 339 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 8.4 "Comfort level is high."
      8.0 "80% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Generally very clean."
      7.6 "76% said rooms were clean."
    • 7.9 "Nice rooms."
      8.0 "80% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      7.6 "76% said rooms were clean."
      7.2 "72% were happy with the bathroom."
      7.5 "75% thought the view was good."
    • 6.5 "Breakfast is mediocre."

    Overall rating

    8.9 Excellent
    Based on 250 reviews
    • 9.4 "Terrific location."
    • 8.8 "Comfort level is high."
      8.6 "86% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
    • 8.7 "Bar is amazing."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.0 "Amenities are good."
      7.9 "79% thought the building was wonderful."
      8.5 "85% enjoyed the lobby entrance."

    Overall rating

    8.9 Excellent
    Based on 44 reviews
    • 9.4 "Terrific location."
    • 8.3 "Comfort level is high."
    • 8.0 "Great service."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
    • 7.2 "Good vibe."
    • 6.9 "Rooms are ok."
    • 6.3 "Average value."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    "Great shopping"
    data provided by TrustYou

    Recent reviews


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