Overview

Chicago's Essex Inn

800 South Michigan Avenue, Chicago, IL 60605, United States
+1 312 939 2800

AED 302+

Overall guest ratings

7.1/10 Good
Based on 5,277 reviews

Review highlights

  • 9.0
  • 8.1
  • 4.4
  • 4.2

Nearby

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    About

    Location. This Chicago hotel is across the street from popular Grant Park and 3 blocks from the Loop business district. A metro station is nearby. The Field Museum, Shedd Aquarium, and the Art Institute of Chicago are within a 10-minute walk of the hotel.

    Hotel Features. At the fitness center, guests can watch multiple TVs while accessing treadmills and elliptical machines. Free WiFi is available to guests during their stay at this non-smoking hotel.

    Guestrooms. Air conditioned rooms, decorated with museum and art posters, offer refrigerators and coffee/tea makers. Beds are triple-sheeted and include duvets. Flat-screen TVs have premium channels. Free WiFi, desks, and in-room safes are also provided.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Room service
    • Restaurant
    • No smoking
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.1 Good
    Based on 5,277 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
      7.8 "78% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% thought it was easy to get to the train station."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      9.5 "95% said the recreation staff was great."
    • 5.7 "Pool is mediocre."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
      6.0 "Only 60% said that wellness & sports facilities were clean enough."
    • 4.4 "Breakfast is below average."
      3.3 "67% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.4 "76% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.6 "For 84%, the rooms looked old."
      2.6 "Air conditioning was criticized by 74%."
      1.5 "85% found problems with the furniture."
      2.0 "80% had problems with the shower."
      2.0 "80% said the bathroom was dirty."
      3.8 "62% were unsatisfied with the kitchenette."
      3.0 "70% thought the tv was sub-standard."
      3.9 "61% were disappointed with the minibar."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      1.9 "81% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.6 "Air conditioning was criticized by 74%."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      3.4 "For 66%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      2.9 "71% didn't like the architecture."
    • 2.9 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
      4.8 "52% didn't like the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 1,846 reviews
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.3 "City centre within easy reach, said 93%."
      8.0 "80% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
      8.5 "Easily accessible by car, said 85%."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.3 "Average value."
    • 5.8 "Pool is mediocre."
    • 5.0 "Bar is ok."
    • 4.5 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.9 "71% said rooms were small."
      4.3 "57% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      1.8 "82% had problems with the shower."
      2.6 "Air conditioning was criticized by 74%."
      1.8 "82% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      4.0 "60% were unsatisfied with the kitchenette."
      3.2 "68% thought the tv was sub-standard."
      4.1 "59% were disappointed with the minibar."
    • 4.3 "Breakfast is below average."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.6 "Dirty pool, said 74%."
    • 3.8 "Not very comfortable."
      2.9 "71% said rooms were small."
      0.4 "96% criticized the small bathroom."
      2.1 "79% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
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    Overall rating

    7.1 Good
    Based on 1,741 reviews
    • 8.9 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      9.3 "Near to public transport, according to 93%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      7.7 "77% liked the proximity to shopping."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.5 "Sufficient wellness & sports facilities."
      6.6 "66% thought the sauna was ok."
    • 6.4 "Average value."
    • 5.7 "Pool is mediocre."
    • 4.2 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.5 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      2.0 "80% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      0.5 "95% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
      1.9 "81% found problems with the furniture."
      1.9 "81% had problems with the shower."
      3.9 "61% were unsatisfied with the kitchenette."
      2.1 "79% said the bathroom was dirty."
      2.7 "73% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      2.4 "Air conditioning was criticized by 76%."
    • 2.9 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
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    Overall rating

    6.2 Good
    Based on 897 reviews
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 5.7 "Food is average."
    • 5.2 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.6 "74% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
      2.8 "Air conditioning was criticized by 72%."
      0.5 "95% criticized the small bathroom."
      1.2 "88% found problems with the furniture."
      2.2 "78% had problems with the shower."
      2.7 "73% thought the tv was sub-standard."
      2.4 "76% said the bathroom was dirty."
    • 4.1 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      2.6 "74% said rooms were small."
      1.8 "82% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
      0.5 "95% criticized the small bathroom."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.2 Good
    Based on 791 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      7.8 "78% liked the proximity to shopping."
      9.3 "Near to public transport, according to 93%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 6.6 "Sufficient wellness & sports facilities."
      6.9 "For only 69%, the fitness area was satisfactory."
    • 6.4 "Pool is mediocre."
    • 4.7 "Bar is not good."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.7 "53% said rooms were dirty."
      3.0 "70% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% criticized the small bathroom."
      1.5 "85% found problems with the furniture."
      2.2 "78% had problems with the shower."
      3.2 "68% thought the tv was sub-standard."
      1.9 "81% said the bathroom was dirty."
      4.0 "60% were disappointed with the minibar."
    • 4.3 "Breakfast is below average."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
      1.9 "81% thought it was too noisy."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% criticized the small bathroom."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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