Overview

Hotel Lagoon

Mexico, Manzana 19, 77900 Chetumal, QR, Mexico
+52 983 834 5270

AED 123+

Overall guest ratings

8.0/10 Good
Based on 167 reviews

Review highlights

  • 9.5
  • 9.4
  • 5.4
  • 5.1

Good to know

  • Great view
  • Very quiet
  • Friendly service

Nearby

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    About

    Enjoy a quiet and relaxing stay between the rainforest and the Bacalar Lagoon when you choose Hotel Lagoon. This pet-friendly property is perfect for family or friends seeking accommodations within a natural environment. Guests can take advantage of practical features during their stay, including wireless Internet access and air conditioned rooms. Hotel Lagoon is on the outskirts of Chetumal and offers easy access to Belize, where you can shop at the duty-free border area.

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    Amenities

    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 161 reviews
    • 9.5 "Excellent value."
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.7 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 8.5 "Vibe was good."
    • 6.5 "Location is acceptable."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.0 "Only 50% said rooms were big enough."
    • 5.0 "Internet is average."
    • 3.1 "Awful breakfast."
    • 2.9 "Food is inedible."
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    Overall rating

    7.7 Good
    Based on 99 reviews
    • 9.6 "Excellent value."
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.6 "Amenities are good."
    • 6.9 "Location is acceptable."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 3.3 "Disappointing food."
    • 3.3 "Breakfast is below average."
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    Overall rating

    7.8 Good
    Based on 61 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 6.1 "Location is acceptable."
    • 6.0 "Average comfort."
    • 5.1 "Average cleanliness."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Great view"
    "Very quiet"
    "Friendly service"
    data provided by TrustYou

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