Overview

Hotel Lagoon
Top Economy Hotel

Mexico, Manzana 19, 77900 Chetumal, QR, Mexico
+52 983 834 5270

AED 136+

Overall guest ratings

8.1/10 Excellent
Based on 164 reviews

Review highlights

  • 9.6
  • 9.5
  • 6.8
  • 6.5

Good to know

  • Clean rooms
  • Friendly service
  • Pleasant hotel grounds

Nearby

    show all

    Amenities

    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 160 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent value."
    • 9.4 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
      8.6 "86% thought the building was wonderful."
    • 8.0 "Vibe was good."
      10.0 "100% enjoyed the friendly atmosphere."
    • 7.8 "Good location."
    • 6.8 "Average cleanliness."
    • 6.5 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
    • 5.7 "Breakfast is mediocre."
    • 3.3 "Disappointing food."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 96 reviews
    • 9.5 "Excellent amenities."
    • 9.4 "World class service."
      10.0 "100% said the reception staff was great."
    • 7.9 "Good location."
    • 7.4 "High comfort."
    • 6.7 "Rooms are ok."
    • 5.7 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    Based on 64 reviews
    • 9.7 "World class service."
    • 7.6 "Good location."
    • 7.2 "High comfort."
    • 6.2 "Average cleanliness."
    • 6.0 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Map

    Map