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City Express Chetumal

Insurgentes, Km 5.025, 77084 Chetumal, QR, Mexico
+52 555 249 8050

AED 162+

Overall guest ratings

7.7/10 Good
Based on 325 reviews

Review highlights

  • 9.1
  • 8.6
  • 4.4
  • 3.2

Nearby

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    About

    With a stay at City Express Chetumal in Chetumal, you'll be connected to a shopping center and close to Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This hotel is within the region of Oxtankah Ruins and Santa Rita Archaeological Reserve.

    Rooms

    Make yourself at home in one of the 109 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 km.

    Dining

    A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 325 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.5 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 4.4 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.0 "100% thought they were poorly maintained."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% said rooms were small."
      3.3 "For 67%, the rooms looked old."
    • 3.2 "Quite uncomfortable."
      1.1 "Air conditioning was criticized by 89%."
      1.7 "83% said rooms were small."
    • 2.7 "Food is inedible."
    • 2.3 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 126 reviews
    • 9.0 "Terrific location."
    • 7.0 "Good breakfast."
    • 6.2 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.5 "Rooms are not good."
    • 3.1 "Quite uncomfortable."

    Overall rating

    7.7 Good
    Based on 198 reviews
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.6 "Pool is mediocre."
    • 4.4 "Rooms are not good."
      1.6 "84% complained about the bathroom."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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