Overview

City Express Chetumal

Insurgentes, Km 5.025, 77084 Chetumal, QR, Mexico
+52 555 249 8050

AED 207+

Overall guest ratings

7.7/10 Good
Based on 346 reviews

Review highlights

  • 9.5
  • 6.5
  • 5.0
  • 5.0

Good to know

  • Friendly service
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    A great choice for a stay in Chetumal, City Express Chetumal is just 2 mi (3.3 km) from the airport. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Flat-screen TVs, free WiFi, and free wired Internet are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 346 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 6.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.3 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
    • 5.0 "Internet is average."
    • 4.0 "Disappointing food."
    • 3.2 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.0 "Air conditioning was criticized by 70%."
      1.7 "83% said rooms were small."
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    Overall rating

    8.0 Good
    Based on 124 reviews
    • 9.4 "Terrific location."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Service is ok."
    • 4.9 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
    • 3.3 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."

    Overall rating

    7.8 Good
    Based on 204 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 6.4 "Service is ok."
    • 6.3 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
    • 4.4 "Pool is below average."

    Overall rating

    7.5 Good
    Based on 17 reviews
    • 5.0 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou

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