Pros: I appreciated getting an SUV instead of a compact car for our trip to Denver in front of a snow storm. Pickup and drop off was a snap. Loved the GPS and backup camera.
Cons: The 800 number for after-hour questions wasn't helpful, but I'm glad that they didn't charge me for another day despite the drop-off box's saying that charges would continue to accrue until the rental office opened the next morning.
31 Jan 2017
Quick, easy, efficient
Pros: The woman in Telluride was super nice and accommodating. She made the process super easy and got me on the road in record time, which I needed cause I almost missed my flight! Drop off was also really easy.
Cons: Nothing. It was a perfect experience.
6 Mar 2016
28 May 2017
Got a free upgrade!
Pros: Very friendly and helpful staff. Rental took about a minute. Rented a standard, got upgraded to a Yukon XL.
27 Jun 2017
Good Deal on A Rental But Slow Pick Up
Pros: Friendly service, nice clean car, very roomy, good deal.
Cons: We had to wait an hour for another car to get back! Luckily this didn't inconvenience us much but it could have.
25 Sep 2017
Very efficient and pleasant check out
Pros: The car ran very well. We got upgraded to an SUV, which was unexpected and most helpful for our trip.