Overview

Holiday Inn Express Charleston-Civic Center
Best Service Friendliness

100 Civic Center Drive, Charleston, WV 25301, United States
+1 304 345 0600

AED 381+

Overall guest ratings

8.2/10 Excellent
Based on 558 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.4
  • 6.2

Good to know

  • Great reception
  • Friendly service
  • Wonderful sightseeing
  • Great shopping

Nearby

    show all

    About

    Welcome to the Holiday Inn Express Civic Center! Charleston West Virgnia Premier Hotel for both Business and Pleasure Perfectly situated in the heart of the downtown Charleston business district, we are adjacent to the Charleston Civic Center and just one mile from the West Virginia State Capitol Complex. With close proximity to top destinations like the Clay Center for the Arts and Sciences, CAMC Charleston, Charleston Town Center Mall and the Cultural Center, our Charleston WV hotel is the perfect place to stay during your visit. Enjoy our spacious accommodations, free high-speed internet service, state of the art fitness center and a complimentary Hot Breakfast buffet featuring our world famous Cinnamon Rolls. Keep up with current events, family and business needs in our complimentary 24-hour business center and our guest interactive information board. Our professional meeting planners coupled with our tastefully appointed and flexible meeting space can provide all of the necessary elements to assure the success of you next meeting or social event. Whether in town for business or pleasure, our complimentary shuttle service is available 24-hours per day for transportation to and from Charleston's Yeager Airport. For the perfect blend of contemporary elegance, comfort and convenience, please allow us to show you what true West Virginia hospitality is all about!

    Less More
    InterContinental

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Air-conditioned
    • Safe
    • Free parking
    • Laundry facilities
    • 24 Hour Front Desk
    • Free airport shuttle
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 558 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.4 "Great parking, according to 94%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 9.4 "Food is to die for."
      9.6 "Yummy desserts, said 96%."
    • 8.9 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.2 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      5.6 "56% thought the minibar was ok."
      5.0 "Only 50% thought the shower was ok."
    • 2.8 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 251 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 9.2 "Food is to die for."
    • 9.0 "Excellent breakfast."
    • 8.6 "Good value."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.5 "55% thought the minibar was ok."

    Overall rating

    8.6 Excellent
    Based on 184 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.6 "Terrific location."
    • 9.5 "Food is to die for."
    • 9.0 "Excellent breakfast."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."

    Overall rating

    8.5 Excellent
    Based on 44 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 9.0 "Excellent breakfast."
    • 6.0 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 78 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.5 "Terrific location."
    • 8.8 "Breakfast is good."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    free breakfast
    wonderful breakfast
    comfortable beds
    civic center
    staff was helpful
    nice room
    great location
    holiday inn
    friendly staff
    good breakfast
    free parking
    hard-boiled eggs
    west virginia
    easy access from interstate
    distance of a mall
    breakfast area
    More
    More
    More

    Photos
    Map

    Map