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Best Western Le Donjon Les Remparts

2 Rue Du Comte Roger, Cite Medievale, 11000 Carcassonne, Languedoc-Roussillon, France
+33 4 68 11 23 00

AED 350+

Tue 6/12 Check in
Wed 7/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 1,741 reviews

Review highlights

  • 9.0
  • 8.4
  • 6.8
  • 5.8

Good to know

  • Comfortable beds
  • Clean rooms
  • Pleasant hotel grounds

Nearby

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    About

    Located right in the heart of Carcassonne’s medieval citadel, the hotel’s 61 rooms are spread over three buildings. Guests are greeted by a warm welcome and provided with excellent service by a staff attentive to each client’s needs and comfort. The BEST WESTERN Le Donjon Les Remparts is made up of three different buildings, Le Donjon, Le Clos Trencavel and La Maison des Remparts. Our hotel has a restaurant and lounge, four conference rooms which will accommodate up to 100 guests, business services and a reception area with a television and reading lounge. Our guest rooms are equipped with television, telephone with dataports and Wi-Fi access, coffee/tea maker, hairdryer, air-conditioning, and room service. Elevators are available for your use in Le Donjon and in La Maison des Remparts. Enjoy your stay.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Spa
    • Express check out
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 1,741 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 6.0 "Average comfort."
    • 5.8 "Internet is average."

    Overall rating

    8.4 Excellent
    Based on 1,462 reviews
    • 9.0 "Terrific location."
      7.4 "Great parking, according to 74%."
      9.8 "98% liked the proximity to sightseeing."
      8.1 "81% thought parking was inexpensive."
      9.5 "City centre within easy reach, said 95%."
      7.7 "77% liked the proximity to shopping."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
    • 5.8 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
    • 5.7 "Average value."
    • 5.3 "Internet is average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 226 reviews
    • 8.6 "Location is great."
      8.4 "84% thought parking was inexpensive."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 6.9 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 6.0 "Average value."
    • 5.5 "Vibe was decent."
    View all review categories

    Overall rating

    8.0 Good
    Based on 52 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
    • 8.1 "Amenities are good."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
    • 5.9 "Average comfort."
    • 5.4 "Vibe was decent."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews

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