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Protea Hotel Fire and Ice by Marriott Cape Town

New Church Street, 8002 Cape Town, Western Cape, South Africa
+27 214 882 555

AED 471+

Overall guest ratings

7.5/10 Good
Based on 723 reviews

Review highlights

  • 8.7
  • 7.0
  • 4.7
  • 4.7

Nearby

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 723 reviews
    • 8.7 "Location is great."
      8.8 "City centre within easy reach, said 88%."
    • 7.0 "Tasty food."
      6.4 "Only 64% said beef and steak dishes were good."
    • 6.1 "Service is ok."
      5.5 "Only 55% found the restaurant service to be good."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Internet is average."
    • 4.7 "Not very clean."
      4.9 "51% said rooms were dirty."
      3.3 "67% thought it was rather dirty."
    • 4.7 "Pool is below average."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 4.5 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.3 "57% said rooms were small."
      4.9 "51% said rooms were dirty."
      0.0 "Air conditioning was criticized by 100%."
      2.5 "75% had problems with the shower."
      1.7 "83% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      4.3 "57% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      2.2 "78% thought it was too noisy."
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    Overall rating

    7.3 Good
    Based on 469 reviews
    • 8.5 "Location is great."
    • 5.8 "Service is ok."
      5.8 "Only 58% found the restaurant service to be good."
    • 5.5 "Breakfast is mediocre."
    • 5.1 "Internet is average."
    • 4.8 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.4 "Rooms are not good."
      4.2 "58% said rooms were small."
      3.6 "64% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      0.0 "Air conditioning was criticized by 100%."
    • 3.9 "Not very comfortable."
      4.2 "58% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      2.5 "75% thought it was too noisy."
    • 3.9 "Value below average."
      0.4 "96% said the breakfast was too expensive."
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    Overall rating

    7.1 Good
    Based on 122 reviews
    • 8.9 "Location is great."
    • 5.6 "Service is ok."
    • 4.1 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      4.2 "58% said rooms were dirty."
    • 4.0 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.0 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      4.4 "56% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."

    Overall rating

    7.1 Good
    Based on 130 reviews
    • 8.3 "Location is great."
    • 6.2 "Service is ok."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.2 "58% said rooms were small."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.0 "Value below average."
    • 3.9 "Not very comfortable."
      4.2 "58% said rooms were small."
      2.2 "78% thought it was too noisy."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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