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Riu Cancun

Blvd. Kukulcan Km 9, Manzana 50, Lote 5, 77500 Cancun, QR, Mexico
+52 998 848 7151

AED 694+

Overall guest ratings

8.5/10 Excellent
Based on 2,179 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.2
  • 5.4

Good to know

  • Great menu
  • Friendly service
  • Professional service
  • Great shopping

Nearby

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    About

    Located in Cancun (Avenida Kukulkan), Riu Cancun All Inclusive is minutes from Plaza Caracol Mall and Caracol Beach. This all-inclusive resort is within close proximity of Cancun Convention Center and Forum By The Sea Mall.

    Rooms

    Make yourself at home in one of the 569 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a nightclub, and a health club. This resort also features complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Satisfy your appetite at one of the resort's 6 restaurants. While enjoying a refreshing dip in the resort pool, you can order your favorite drink at the poolside bar.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Wi-Fi
    • Meeting/Banquet facilities
    • Child pool
    • Restaurant
    • Hot tub
    • Facilities for disabled guests
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Game room
    • Spa
    • Outdoor pool
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,179 reviews
    • 9.3 "Terrific location."
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
    • 6.8 "Pool is mediocre."
    • 6.8 "Average cleanliness."
    • 5.4 "Sufficient wellness & sports facilities."
    • 5.0 "Average comfort."
    • 2.6 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,329 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      8.5 "85% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.0 "Food is delicious."
    • 6.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 6.4 "Pool is mediocre."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.9 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
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    Overall rating

    8.5 Excellent
    Based on 653 reviews
    • 9.3 "Terrific location."
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
    • 7.5 "High value."
    • 7.2 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 7.0 "Good pool."
    • 5.5 "Rooms are ok."
    • 4.7 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 196 reviews
    • 9.4 "Terrific location."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.8 "Tasty food."
    • 7.3 "Good amenities."
    • 6.8 "Average cleanliness."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great menu"
    "Friendly service"
    "Professional service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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