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Riu Cancun
3 stars

Riu Cancun

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 848 7151
From
AED 640
Cheapest

rate per night

7.9
Good
based on 174 reviews
174 reviews
Room type
Provider
Nightly total
Standard Room
AED 640
Double room
AED 795
King room
AED 1,723

Photos of Riu Cancun

Overview

Rating
The hotel Riu Cancun allows guests to enjoy their holidays freely without limits, without worries, and taking time to relax. This luxury hotel is located in 10 min walking distance to the beach in Cancún's hotel district. There is a plethora of bars and restaurants as well as a shopping centre in the vicinity. The centre of Cancún, which lies 1 km away, may easily be reached by making use of public transportation for which a stop is located directly in front of the hotel. The international airport lies about 20 km away.
Rating
7.9
Good
Based on 174 verified guest reviews

Latest deals for Riu Cancun

Thu 1/5
Fri 2/5
Double room
2 double beds
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King room
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Standard Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Riu Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Bottle of water
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Things to do

  • Gift shop
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Water sport facilities (on site)
  • Night club

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Sea view
  • Sofa
  • Telephone
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Reviews of Riu Cancun

7.9
Good
174 verified ratings
Wonderful
89
Very good
21
Good
19
Okay
10
Fair
10
Mediocre
8
Poor
17

Summary of reviews

Guests say
Guests appreciated the great location and friendly service, particularly praising the staff at the restaurant and bar. However, many reviews highlighted cleanliness issues in rooms and bathrooms, with some guests expressing dissatisfaction with the food selection and noise levels.
AI-generated from customer reviews
Location10 out of 10
Service9 out of 10
Cleanliness2.5 out of 10
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Score by provider

All reviews

10
Wonderful
TJ, Aug 2020
Pros (+) Great location, very modern property, all representatives were fabulous. Excellent safety precautions in place! They worked diligently to sanitize things throughout the day and night!
Cons (-) While food is certainly in abundance we were limited to certain items repeated each day that were 'good to us'. Much of the food was just not to our liking. If your party books 2 rooms try to get them adjoining, at least then when you hear every conversation through that door it will be people you know, otherwise you will hear someone else's baby or party or TV show.
10
Wonderful
Anonymous, May 2019
Pros (+) As expected, brilliant

Location

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, 77500 Cancún, Quintana Roo

What's nearby

  • Cancun Convention Center291 m
  • Hard Rock Cafe Cancun0.5 km
  • CoCo Bongo Cancun0.6 km
  • Cancun Golf Club at Pok Ta Pok1.4 km
  • La Isla Shopping Mall3.5 km
  • Kukulcan Plaza4.3 km
  • Spa at The Royal Sands4.8 km
  • Puerto Cancun6.7 km
  • Puerto Juarez7.9 km
  • Gran Puerto8 km
  • Glorieta del Ceviche8.3 km
  • Iberostar Cancun Peninsula Convention Centre8.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Riu Cancun

Low season

March

High season

March

Average price (weekend night)

AED 1,328
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Cancun

  • How long should you stay at Riu Cancun? KAYAK users usually book their rooms here for 7 days.

FAQs when booking at Riu Cancun

  • What sports activities are on offer at the Riu Cancun?

    Aside from the group fitness classes available at the Riu Cancun such as toning classes or water aerobics in the swimming pool, guests can play a game of volleyball on the beach, hire kayaks, snorkelling equipment or catamarans, or enjoy a scuba diving lesson for beginners in the pool. These activities are complimentary if you have booked your stay with an all-inclusive package.

  • Are there any computers I can use at the Riu Cancun?

    If you have left your laptop at home but need to use a computer while on holiday at the Riu Cancun, head to the sports bar where you will find a few computer stations you can use for a fee. They are connected to the internet, and usage is charged in 15m slots.

  • Is there a dress code if I want to have dinner at one of the Riu Cancun restaurants?

    While there are no particular requirements for how to dress at breakfast or lunch at the hotel, if you are planning to go out for dinner you will need to make sure you follow the dress code. All the restaurants follow a formal dress code with gentlemen required to be in long trousers and with no sleeveless shirts.

  • Does the Riu Cancun offer any services for families with children?

    If you are looking for an activity your kids will enjoy while you’re on holiday at the Riu Cancun, then you should head to RiuLand, which is the hotel’s kids club for children aged 4 to 12 years old. Children will be divided into two groups that will each go for a different activity depending on their age. Most of the activities are outdoor based and are supervised by the hotel’s team of professionals, with appearances by Calu, the RiuLand mascot character.

  • What sort of entertainment can I expect at the Riu Cancun?

    The Riu Cancun organizes live shows for their guests to enjoy every day of the week, with a different style of show every night so you will feel like you’re seeing something new every night. You can expect live music shows, opera nights and Mayan cultural shows, amongst others, and the staff always get the audience involved ensuring a fun evening for everyone.

  • How can I get from Cancun International Airport to the Riu Cancun?

    The easiest way to get to the Riu Cancun from the airport is to book a private transfer, either with a taxi or with a shared shuttle bus that will drop you off at the hotel. If you choose to go with a taxi, expect to pay 956 MXN (around 50 USD) for two persons for a one-way trip and you will get to the hotel in about 20m, while a shared shuttle bus will cost about 439 MXN (23 USD) per person for a return trip, and the trip will take about 30m as the bus will be making a few other stops along the way.(Prices checked 06/05/19).

  • Where is Riu Cancun located?

    Riu Cancun is located at Blvd. Kukulcan, Km 9, Manzana 50, Lote 5 in Hotel Zone, 8.6 km from the centre of Cancún. Cancun Convention Center is the closest landmark to Riu Cancun.

  • When is check-in time and check-out time at Riu Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Riu Cancun.

  • Does Riu Cancun offer free Wi-Fi?

    Yes, Riu Cancun offers free Wi-Fi.

  • How far is Riu Cancun from the airport?

    Riu Cancun is 17.2 km from Cancun. Riu Cancun is 71.5 km from Cozumel.

  • Does Riu Cancun have a pool?

    Yes, Riu Cancun has a pool on-site.

  • How does KAYAK find such great Riu Cancun hotel deals?

    KAYAK scours the web for all room deals available at Riu Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Cancun.

See more FAQs

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4-star hotel
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Good to know

Value for money

8.0

Distance to city centre

8.6 km

Nearest airport

Cancun

Distance to airport

17.4 km