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Ibis Cancun Centro

Av Tulum y Nichupte, 77504 Cancun, QR, Mexico
+52 998 272 8500

AED 144+

Overall guest ratings

7.7/10 Good
Based on 2,132 reviews

Review highlights

  • 8.8
  • 8.5
  • 3.9
  • 3.5

Good to know

  • Professional service
  • Great shopping

Nearby

    show all

    About

    The ibis Cancun Centro hotel is in the city's largest financial district, a stone's throw from the Las Américas shopping center, just 15 minutes away from the airport and 10 minutes from the crystal-clear waters of Cancún. The hotel has 190 modern and comfortable rooms, an "ibis Kitchen Lounge" restaurant, daily buffet breakfast and a bar with a 24/7 snack service. The hotel offers free WIFI, a car park and access for people with reduced mobility and is strictly non-smoking

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    accorhotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,132 reviews
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "Good access to the airport, said 100%."
      10.0 "Easily accessible by car, said 100%."
      9.2 "92% enjoyed the restaurants & bars nearby."
      9.2 "Near to public transport, according to 92%."
    • 8.5 "Good value."
      8.9 "89% were happy with the price."
      10.0 "100% thought it was a great value."
    • 8.0 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.4 "Good breakfast."
    • 7.0 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.0 "80% were impressed by the valet service."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      1.2 "88% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
      3.3 "Air conditioning was criticized by 67%."
      1.0 "90% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      2.0 "80% were disappointed with the minibar."
      1.0 "90% found problems with the furniture."
    • 3.5 "Not very comfortable."
      1.2 "88% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
    • 3.0 "Beach is unacceptable."
    • 0.4 "Horrible pool."
    • 0.0 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    7.6 Good
    Based on 1,385 reviews
    • 8.2 "Location is great."
      9.9 "99% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.2 "City centre within easy reach, said 92%."
    • 8.1 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 6.9 "Service is ok."
    • 3.9 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.2 "For 58%, the rooms looked old."
      1.1 "89% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      1.6 "84% were disappointed with the minibar."
      1.1 "89% found problems with the furniture."
    • 3.6 "Not very comfortable."
      1.1 "89% said rooms were small."
    • 2.9 "Beach is unacceptable."
    • 0.6 "Horrible pool."
    View all review categories

    Overall rating

    7.4 Good
    Based on 170 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 3.9 "Rooms are not good."
      1.7 "83% said rooms were small."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."

    Overall rating

    8.0 Good
    Based on 63 reviews
    • 8.7 "Location is great."
    • 8.4 "Good value."
    • 6.9 "Service is ok."
    • 6.9 "Vibe was decent."
    • 4.2 "Rooms are not good."
    • 3.4 "Not very comfortable."

    Overall rating

    7.9 Good
    Based on 511 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      8.7 "City centre within easy reach, said 87%."
    • 7.9 "Internet works."
      8.0 "80% said the wifi quality was great."
    • 7.3 "Good breakfast."
    • 6.5 "Service is ok."
    • 5.5 "Average cleanliness."
    • 4.0 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      1.2 "88% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
      1.2 "88% said the bathroom was dirty."
      1.0 "90% had problems with the shower."
    • 3.8 "Ugly beach."
    • 3.7 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.5 "55% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 0.3 "Horrible pool."
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    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Great shopping"
    data provided by TrustYou

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