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Grand Oasis Cancun

Blvd. Kukulcan, Km. 16.5, 77500 Cancun, QR, Mexico
+52 998 881 7000

AED 643+

Overall guest ratings

6.2/10 Good
Based on 2,412 reviews

Review highlights

  • 8.7
  • 7.9
  • 4.8
  • 4.2

Good to know

  • Friendly atmosphere

Nearby

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    About

    With a stay at Grand Oasis Cancun All Inclusive in Cancun (Avenida Kukulkan), you'll be minutes from Maya Cancun Museum and close to Delfines Beach. This all-inclusive resort is within close proximity of Aquaworld and Ballenas Beach.

    Rooms

    Make yourself at home in one of the 1454 air-conditioned rooms featuring minibars and flat-screen televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as blackout drapes/curtains and in-room child care (surcharge).

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as a nightclub and an outdoor tennis court. This resort also features concierge services, babysitting/childcare (surcharge), and gift shops/newsstands. Guests can catch a ride on the shuttle (surcharge), which operates within 16.5 km.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's many dining establishments, which include 20 restaurants and 2 coffee shops/cafés. When you are in need of a refreshing drink, visit a beach bar or one of 20 bars/lounges, or 3 swim-up bars.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of a conference center and meeting rooms. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Terrace/Patio
    • Golf
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 2,412 reviews
    • 8.7 "Beach is lovely."
      8.1 "81% appreciated the clean beach."
    • 7.9 "Good location."
      9.2 "92% appreciated the closeness to the beach."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
    • 5.8 "Average value."
    • 5.3 "Breakfast is mediocre."
    • 5.2 "Food is average."
      5.0 "Only 50% thought the fish/seafood dishes were good."
      6.8 "68% thought the snacks were adequate."
    • 4.8 "Service is below average."
      2.8 "72% indicated the reception staff was not good."
      4.9 "51% thought the service was unprofessional."
      4.1 "Bad housekeeping, according to 59%."
      2.1 "79% didn't like the management."
      4.2 "Bar service was unacceptable, according to 58%."
      0.7 "93% complained about the room service."
      2.3 "77% said the booking process was inefficient."
      4.7 "Hotel security was horrible, thought 53%."
      2.5 "75% were unhappy with the pool/beach service."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      3.0 "70% said the bathroom was dirty."
      4.8 "Dirty pool, said 52%."
      3.6 "Unclean dining area, according to 64%."
    • 4.0 "Wellness & sports facilities were not very nice."
      1.5 "85% didn't like the fitness area."
    • 3.2 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      1.5 "85% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      4.6 "54% didn't like the uncomfortable beds."
      2.9 "71% were disappointed with the minibar."
      1.7 "For 83%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      1.4 "86% had problems with the shower."
      0.9 "91% thought the tv was sub-standard."
      3.0 "70% said the bathroom was dirty."
      3.3 "67% didn't like the balcony."
      4.3 "57% criticized the small bathroom."
    • 2.5 "Quite uncomfortable."
      0.9 "Air conditioning was criticized by 91%."
      4.6 "54% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      4.3 "57% criticized the small bathroom."
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    Overall rating

    6.7 Good
    Based on 1,206 reviews
    • 9.0 "Wonderful beach."
    • 8.1 "Location is great."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.4 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.0 "Only 50% thought the service was professional."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.5 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.9 "Air conditioning was criticized by 91%."
      4.8 "52% didn't like the uncomfortable beds."
      2.0 "80% found problems with the furniture."
    • 2.9 "Quite uncomfortable."
      0.9 "Air conditioning was criticized by 91%."
      4.8 "52% didn't like the uncomfortable beds."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
      3.0 "70% thought it was overpriced."
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    Overall rating

    6.0 OK
    Based on 940 reviews
    • 8.7 "Beach is lovely."
    • 7.3 "Good location."
    • 6.2 "Vibe was decent."
    • 5.9 "Average value."
    • 5.4 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 5.0 "Food is average."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.0 "Service is below average."
      3.2 "68% indicated the reception staff was not good."
      4.7 "53% thought the service was unprofessional."
    • 3.9 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "For 82%, the rooms looked old."
    • 2.4 "Quite uncomfortable."
      4.4 "56% didn't like the uncomfortable beds."
      1.0 "Air conditioning was criticized by 90%."
    View all review categories

    Overall rating

    6.9 Good
    Based on 265 reviews
    • 5.7 "Average value."
    • 5.3 "Food is average."
    • 5.1 "Service is ok."
    • 3.5 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
    • 2.8 "Disappointing internet connection."
      3.7 "63% thought it was overpriced."
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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