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Great location and friendly staff. Out-dated small room. Paid for two queen beds and our room had two full beds. No refrigerator in the room. Coffee maker was missing the filter/ground coffee holder compartment. Overall, I wouldnt stay there again nor would I recommend anyone.
Pretty good hotel There were no carts to take luggage up stairs and no staff member offered to help.
It was nice having a restaurant and bar right in the hotel, very convenient. There was a long line for check in, probably because there was a hockey game & 2 weddings that day but we appreciated the free parking & 15% off restaurant coupon they gave out due to the wait. There is no parking lot to park your car while you check in so it was a bit hectic checking in & bringing our bags in, but we were grateful for the complimentary parking which is normally $10/day
We wanted to stay near the First Niagara Center. Great location. Breakfast buffet was unappetizing and understaffed.
Location Parking not included.
At first glance, Adam's Mark has a pretty entrance complete with a fountain and colorfully lit interior. Parking, while not included, is $10 per night. It is located within walking distance to the metro Church street station. The actual hotel rooms are dimly lit and shows sign of age. The bathroom light flickered intermittently. Worst of all was being awoken at 2am by an antiquated PA system due to "unexplained technical difficulties". The night staff was unprepared to handle the situation as guests wandered aimlessly outside. The morning staff adamantly refused to compensate us for the inconvenience and only begrudgingly offered to waive the parking fee for the night. Not worth the cost and headache.
This property is in dire need of updating. It was at one time a showplace. Now, not at all. Very dated. Small rooms, bad coffee, worn carpet, no on site store, broken vending machine, malfunctioning heater in room, telephone message light that you couldn't turn off.
Was convenient to downtown amenities (canal side). Staff was rude, it was snowing heavily and asked for a shuttle ride to canal side and was told shuttle driver is on break you can call a cab. Room was 90+ degrees when we entered, had to open window to cool it down.
i like the location was awesome. Breafast buffet was a good value. staff was friendly. the bar had really good drinks. hotel just needs some updating. a small facelift.
The location is great. We went for an event at the Niagara arena. We could easily walk there. We were charged 10.00 to park our car...why that is a charge for guests is beyond me. The key card to the garage didn't work that was extremely annoying. The fan in the bathroom doesn't turn off so you had to listen to it run all night. We got very little sleep because of it. The hotel needs 5o be seriously updated ...it's way over priced
the staff was warm and friendly and accommodating as much as they could be. no refrigerator and no microwave in room which seems standard at even lesser hotels.
The facilities were great and the sauna was nice. We could hear the folks returning from parties at night but it was just short bursts in the hallway.
Great getaway my husband and I are from Canada and headed to buffalo for a conert.. We stayed here and everything was great from the minute we arrived..They took our car to valet parking an we headed to our room, and was very clean and had a view of the streets like we requested..we also liked being right next to the train.. It took us right to the Niagara centre, where the concert was. If I'm ever in buffalo again for anything I will definitely go back there..
Staff was extremely helpful. Very clean and beautiful hotel.
Great space for a family or friends traveling together. Afternoon front desk staff was excellent. This hotel has a noise problem. The hallways echo and you can hear people coming/going.
I loved the price (----), the fireplace, and kitchen. Patrick at the front desk was fabulous and I appreciated the free late checkout. The included breakfast at Brawlers deli was awful.. just stick to the oatmeal and fruit salad or something simple. The rooms could have been a bit more colorful and had a TV and the opening in the wall made it not very private since you can hear all.
Large suite with 2 bedrooms, clean and comfortable linens, clean space. Very nice and light space I had to ask for housekeeping to clean a few things in the bathroom. The bathroom cabinet could use replacing.
Love this place. Staff is helpful and friendly. Would definitely stay again.
This is not your average cookie cutter hotel! Formerly a Loft, my room was actually more of an apartment. I actually relaxed near the fireplace and read. I never do that in hotel rooms! It felt like a vacation even though I was there for work. The outside/ front of the building needs to be more inviting. As a woman traveling alone I was a little intimidated walking into the place - it seemed too dark. Until I got inside.
The suite was beautiful. Lack of parking
Room size was stunning. Ventilation in bedrooms not great, a fan would be helpful. Best place ive stayed!
2 bedroom loft..very large, compfortable, kitchen, comfy beds, free breakfast, great friendly staff..completely not like regular 'hotels'. was unique and welcoming. Recommended it to all of my friends should they find themselves in Buffalo
I was travelling with my wife and adult daughter & boyfriend. We wanted an apartment close to the First Niagara Centre. Hotel was extremely clean, staff great and apartment well appointed and spacious. Excellent stay. Highly recommended for families.
Close to the arena Tv's way too small and remote was not working well
Beautiful spacious suite: It had two large bedrooms, high ceilings, spare elegant yet funky decor, a gas fireplace in the living and a full kitchen. Continental breakfast, which was available in the next building, was mediocre, but a plus was the option to use the voucher towards made to order choices. Parking is extra and sort of around the block, but we parked on the street free of charge.