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Pools Staff,cleaning the room very bad,hotel looks not so good
The setting was amazing, I loved Margaret Island. The showers were badly designed as they flooded the floor when you got washed.
Really good hotel and nice spa. Poor bed mattresses.
Hot spring water is good.
excellent spa high price of food and satelite tv
The spa was great, very clean, excellent staff, good treatments. no food service on the sun terrace!
location on an island in the middle of the Danube ,yet within walking distance of the city and 2 minutes by taxi to the castle area coffee and tea in rooms should be complementary
The hotel has very good spa facilities and gym. The location is great - in the middle of a park on a little island at Danube. One can job and cycle there, and it's not far away from the center. Breakfasts are overpriced (15 EUR), we did not take it. Musicians in the hotel restaurant can be annoying - they can come and play near your table obviously expecting some tips. Most people feel to embarrassed not give it
Food was not great, and very expensive.
The zone spa is OK The bathroom was very durty!!! The toilet was un-igienic ,a lot of hair on the floor.I call the housekeeping when i make the ceck-in.It is not posible for 4 stars hotel!!!
I thought it was magical. It's a beautiful old hotel. Much more charming than a generic chain hotel. I'd always wanted to stay there and booking.com enabled me to afford 2 nights there.
The very helpful and cheerful staff The main dining room was only available to paying guests on one night for dinner. Visitors should be advised of the availability of all facilities during any intended stay. Emergencies would of course be an exception.
Pity so many of waiting staff are surly & don't smile. Saves tipping anyway.
The spa facilities were excellent and the room spacious although the room sizes vary. The situation on the island was peaceful and although not directly in the centre of the city this could easily be accessed in about 5 minutes by bus. I will certainly return in fact it is my second visit. Good value for money. For a hotel of 4 star rating the customer service skills particularly at receptiion are lacking. The Hungarians are hospitable yet seem unfriendly, they should try to smile a bit more.
Pool room cleaning was not always good. Forget to clean cup or left open windows
its location is great,you can walk behind the hotel and take bus 26 to a metro station.if you like joging or biking, the surroundings are the perfect place to do so bad staff at the tourist information desk and not helpful at all
Beautiful hotel in fantastic park setting, good value for price, use of thermal spa, breakfast buffet which was included in room price.
Take spa in the moning, before start my day.
location and style of the hotel the way to the thermal area was not so well signed
Friendly personal Bit old