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Complimentary slippers! Misunderstanding over room-service order.
Excellent facilities. Room large and comfortable. Staff very friendly and welcoming. Proximity to center, either by auto or metro.
. Good hotel. Very expensive for the quality during weekdays. More reasonable during weekends. . Friendly helpful staff specially the manager and bellboy Internet reception was weak/non-existent in my first room. Switched to a room in another floor. Better but still not great. . Not near the any of the tourist things (city center, Grand Place, Centeral Train Station . Had to take the metro to go anywhere or do anything. . Weak internet signal. . Breakfast not worth the price.
I appreciated the fact that most of the staff are multilingual. Moreover, the staff was always very helpful, either with information or in handling any request for additional service, which were dealt with promptly and without additional charges.
The room facilities and the staff who were really fast and professional. The cleanliness was poor, I found a piece of glass on the floor and in the bath!!! The vaccumming was not really good either.
Excellent value for the price (at least on week-end). Helpful and knowledgeable staff. Convenient location near underground. Nice rooms. Ridiculously expensive breakfast (20 EUR), but there are many breakfast opportunity near. The services are good, but it is rather a 4 star not a 5 star hotel.
Good price/quality and accessibility Exaggerated breakfast price and watery coffee
small hotel with all the facilities very quiet despite busy location
good location, easy access to highways in the last 18 months the staff (restaurant and room ) has deteriorated to the point that they do not either speak or understand anything other than french.
Excellent location; nice hotel, friendly staff, good value for money beds were a bit hard, shower head kept falling
Very nice small bed & breakfast hotel with organic breakfast in a quiet area
Simple and very 'Brusselian'. Quite near the metro #1
- Extremely friendly and nice staff - Excellent room, clean, big and cosy - Huge bed - Nice breakfast