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Staff is very nice and helpful.Sleeping experience is according expectations for Ramada Then a tip for booking, the price I got via a known booking platform was 30 % less than the one offered by the hotel when I asked. But in Brussels businesses have still to learn to be more competitive. this is general comment. Garage fee is separate and is 10 euros per night. There are some details which make stay is affected negatively. First things is if you come by car with your gps and want to use Ramada garage don't put avenue des Pleiades but clos du Lynx 5. This is written nowhere in their sites. Why it is important? Because if you go to their main address you will need to drive 4 kilometers more in order to reach the garage (which is on the other side of the building) thanks the famous well known excellence in making simple and user friendly solutions by the Brussels architects and traffic designers. This excellence is found also in the garage with 2 narrow u-turns. So if you have a big car you will need to make it very careful or if you are lucky park on place 1,2,3 or 4 near entry/exit. With this excellence this is of course irony. Another thing which could be improved. This is a hotel which hosts a lot of full buses guests and when they came the corridors are stucked because people waiting for lifts. The problem is that there is no possibility to take stairs because this is only in case of fire. So you need to wait long minutes. Although the breakfast is having a lot of good choice, the coffee is we believe not very good because too strong. I invite the management of the hotel to test (on the machines of rear place odd side). I believe also WI fi solution could be better I.e you have one code for all stay and not you need to type log and password every 4-5 hours as it is now.
Ranada hotel name = High Standard. However this Ramada is in the construction phase. Much of the hotel remains a "building site". At this stage there is no external sign indicating it is a hotel totaxi etc. No facitilities other than a good clean room was provided (Gym, food, TV etc). Firstly this hotel is curently in construction phase. What they advertise on "web-site" in relation to services available does not exist. For me important was "airport shuttle bus" however "not yet operational". I do not believe it should be costed at this high level while a under construction.
It wasn't finished. The rooms were nice, but the rest of the hotel still needed a lot of work and when we asked the receptionist when the hotel had opened, she gave us a date in the future. It would have been good to have got a favourable rate or at least been told...
Room Hotel still under construction
no TV, tabs not working,
Breakfast and the decoration No mirror in the room, no air dryer, far from the city center, almost no shops or restaurants or supermarkets round the hotel, and metro is 10 to 15 minuts walking.
I liked the lobby and the breakfast room. The room was small but cosy and clean. The guy in charge of the reception during the night
Breakfast was good Climbing up narrow stairs with a heavy suitcase, no help from the 1 employee present. Room was dirty especially bathroom looked it had never been cleaned.
Chic decor, large bed, comfortable room, free wifi, reasonable price. Small TV, not many anglophone channels, heating either hot or cold.
The decoration, all the details used every where to enhance the hotel and Friendly staff. First impressions count, when I arrived there, I thougt I was somewhere else but a hotel. This is due to the decoration, but after a while I got used to it.
Nice and friendly staff. Well connected to the city centre. Good taste regarding decoration and common areas. Free wireless. Cosy and good value for money. If you stay in a bedroom by the great boulevard you'll hear the traffic all night long. The rooms are small, but confortable.
location rooms far too small, and not design, on the contrary bathroom not clean, wifi did not work most of the time
Internet wire access The rooms on the main raod were slightly noisy (a busy road)
Kind staff, nice design, good value for money in relation to offer and position. Cleanness: Bathroom door was very dirty and you could not avoid the look on it.:) Comfort: No elevator to the third floor and a nuisance when you have a lot of baggage.
Very satisfied on my stay although it was only one night, no complaints.
Nothing and Nothing Everything. I never recommend this hotel. They have put a double bed in a single room. The room is so crumpled you dont even have the space to keep your luggage. Worst room still high price. Not at all worth. Had a very bad experience. What is shown in internet is never there.
Friendly staff, good location, free WiFi close to main boulevard but quiet! There are even a few parking spots. Although I asked for a non smoking room, the room I got the first night had a horrible smell. I was told that they are to small to be authorised to have strictly non-smoking rooms. They ask people not to smoke, but then ... some do!
The staff were very helpfull and the breakfast was very fresh and delicious.
It's easy to access. Situated in nice area.
Bed, tv, wifi, breakfast, nice staff
location is excellent; staff polite room and bathroom smelled like mold. only one towel, which was dirty. drain was clogged and molded. hairs found everywhere.
It is in a quiet area, but very convenient for public transport. The room was a bit small but it was very clean and comfortable. It is excellent value for money.
This is a nice, simple hotel with a good quality/price ratio. Location is quiet and close to everything -- shops, grocery stores, a few restaurants, and public transport gets you downtown in 10 minutes. The room was large, bright and perfectly cleaned every day; in the morning, we enjoyed a nice breakfast in a cozy and sunny little room. The staff was very friendly and helpful.
Location, value for money Wireless internet was not working properly
Internet was not working on the 5th floor. I was advised to work in the lobby instead, they knew about the problems (and never fixed them). But also in the 'lobby' it had bad connection.