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Hotel Jen Brisbane

159 Roma Street, Brisbane, QLD 4000, Australia
+61 732 382 222

AED 298+

Overall guest ratings

8.6/10 Excellent
Based on 2,155 reviews

Review highlights

  • 9.2
  • 9.0
  • 8.3
  • 8.3

Nearby

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    About

    A stay at Hotel Jen Brisbane places you in the heart of Brisbane, walking distance from Brisbane City Hall and Roma Street Parkland. This 4.5-star hotel is within close proximity of Queen Street Mall and Suncorp Stadium.

    Rooms

    Make yourself at home in one of the 191 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features babysitting/childcare (surcharge) and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Gift shop
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,155 reviews
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Good access to the airport, said 100%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the booking process went smoothly."
      8.8 "88% said the concierge service was amazing."
      8.6 "Hotel security was great, thought 86%."
    • 8.3 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 8.3 "Very good internet connection."
      9.0 "90% said the wifi quality was great."
      9.0 "90% thought it was a great value."
    • 7.8 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      9.4 "94% thought rooms were spacious."
      9.4 "94% thought the view was good."

    Overall rating

    8.7 Excellent
    Based on 1,185 reviews
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.7 "City centre within easy reach, said 97%."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.5 "Very good internet connection."
      9.2 "92% thought it was a great value."
    • 7.7 "High comfort."
      8.8 "88% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
    • 7.6 "Nice rooms."
      8.8 "88% said the beds were comfortable."
      9.4 "94% thought rooms were spacious."
      8.1 "81% said rooms were clean."
      9.3 "93% thought the view was good."
    • 6.3 "Average value."
      7.0 "70% were happy with the price."

    Overall rating

    8.7 Excellent
    Based on 323 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "City centre within easy reach, said 99%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 8.2 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
      9.2 "92% thought rooms were spacious."
    • 8.1 "Very good internet connection."
    • 7.4 "Good breakfast."
    • 6.6 "Average value."

    Overall rating

    8.4 Excellent
    Based on 64 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.1 "Comfort level is high."
    • 7.7 "Tasty food."
    • 7.5 "Nice rooms."
    • 6.5 "Average value."

    Overall rating

    8.5 Excellent
    Based on 581 reviews
    • 9.1 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.2 "72% were happy with the room service."
      9.1 "91% thought the service was very professional."
    • 8.6 "Comfort level is high."
      8.9 "89% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
    • 8.3 "Very good internet connection."
      8.9 "89% said the wifi quality was great."
      9.2 "92% thought it was a great value."
    • 7.6 "Nice rooms."
      8.9 "89% said the beds were comfortable."
      9.5 "95% thought rooms were spacious."
      7.9 "79% said rooms were clean."
      9.3 "93% thought the view was good."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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