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The staff was very accommodating. The location was great, they have one of the best beaches on the island in my opinion. I see this hotel becoming a five star hotel within a year once they complete the renovations. There is a nightclub in a walking distance and also a nightclub district within a short taxi ride. The food was good at the the hotel's restaurant as well. There are other close locations to eat as well. I recommend everyone try the fish, egg and cheese sandwich sold at a nice stand located next to the surfing shop.
After a long day of travel, we arrived at the hotel and they didn't even have our reservation. We talked to the front desk woman for about 20 mins and finally she gave us a room. Upon checking out the next morning, the front desk guy wanted to charge us more than we had already been charged for the room on the website. I clearly explained to him that we had already pains but he said he needed to charge us. I called kayak and they talked to him and figured things out. I don't feel like I should have to be calling your website to straighten everything out. You should have sent our reservation over and we shouldn't have had a problem. Luckily my phone worked because otherwise I wouldn't have been able to call. This mistake has basically made me not want to ever use your website for anything ever again.
Barbados is one of the best islands in the Caribbean and the location of the Radisson couldn't be on a more beautiful beach! The staff is very kind and helpful. The price is very reasonable. Highly recommend!
Upon arrival, there was no room for us. The hotel was overbooked, First time experience this, Waited until they sent us off to the Marriott Hotel which was awful. Another 2 hours waited in Marriott lobby with my 12 year old until I was checked in. That's 6.30 p.m. They put us in room where the sheets stinks and cooler above us vibrate the room whole night. I asked to be changed, Marriott said they don't have any more rooms available. Sleepless night for me & my son. The next day, went back Radisson Aquatica, had to wait until after 3.p.m. to be checked in. The staff was really nice, but nice doesn't work when they overbooked their hotel and got us so stressed out, didn't even consider this a vacation. Also my son got stuck in one of the elevators, it was really scary, they had to pull him out between the floors. Radisson promised the reimbursed 1 night stay, please contact them for my refund.
My family and I stayed at the Radisson for four nights. It was a memorable experience. Hotel is very clean and the beach beautiful. Staff extremely helpful and friendly. The Bartender, Jermaine did an excellent job with the drinks and he is great eye candy (lol). Our Waiter at breakfast, Selwyn was happy to share information and directions to difference places on the Island as he kept the coffee flowing. Wonderful experience and I am glad we chose Radisson Aquatica Resort. Retel It was a little too quiet for us in the evenings. Maybe a couple of nights per week they should offer some type of entertainment or have a beach party. Enjoyed the breakfast, but a wider variety of items would be nice.
Friendly staff, and clean comfortable room. Only one working elevator, and diminishing towels. Every day, housekeeping would take my used towels and not replace them. By the third day, I had 2 bath towels and no hand towels. Not a big problem, just a minor inconvenience. I'm sure if I had requested them they would have brought them.
Work and renovations all over - dust and noise Work and renovations all over - dust and noise
I was really impressed with the location. The beach was beautiful and at the time we were there we could always find a great spot to hang out. Additionally, it was close to catch a bus which was our favorite mode of transportation (we took the bus most days since it was only a dollar). The staff was great and gave great suggestions on things to do, restaurants, and directions. We had dinner in the hotel one evening and it was pretty good. I wish they had more of a selection at breakfast.
Great access to beach. Staff were friendly and welcoming. Managers Monday evening happy hour provided a chance to meet other guests. Overall a very enjoyable stay. More choice for meals.
The numerous nooks spotted throughout the property to welcome holiday reflection, and meditative like relaxation is sublime. An isolated compound with oceans of charm and none of the over imposed employee invasion is an original experience to enjoy for as long as you are staying in Barnados. Lush Quiet spaces, jungle pool and peacocks, are words that come to mind.
The staff was so very helful from directions to nearby attractions to where's the ice machine. No problem was too big or too small for them to entertain. The friendliness was awesome from the cab drivers to the housekeeping staff. I only plan to stay here on my next trip to Barbados. Soon!
I stay at this hotel over night and was very impressed with the over all experience. The room was clean and the bed heavenly soft. The food was not as tasty, but the other amenities made up for this short over site....will definitely stay there again.
Just stayed here on my business trip and this hotel was much nicer than I had expected. Apparently it is a new hotel - and the rooms were very clean, roomy, and were nicer than when I normally stay at Hilton. Also had free WIFI - very happy with my choice, and I will be back.
The room was very clean and spacious. No
excellent location,beautiful surroundings, facilites i.e transportation, grocery, beach, restaurants within easy reach of the location. The staff was helpful and very friendly, the room was spacious, tidy and clean. Will ceratinly stay there again and recommend to family and friends.
The hotel is great! Loved the beach out back and it was a perfect place for relaxation. The hotel is in a central location for hotel pick ups and not but a few minutes away from Bridgetown. Great food and great location. The hotel has some work to do on the wifi for hotel guests. The internet is slow and unreliable, but there are other places around that have better wifi. The only other thing was that the beds are a tad too firm for my liking but when your tired you will sleep...besides your there to relax on the beach not in the room!
Beautiful, large beach with chairs provided from the hotel. The room was clean. The airport shuttle was a great and made my travels through the island feel safer. Staff was very friendly and accommodating to any needs The hotel infrastructure could have used a face lift. My bed wasn't comfortable
Wonderful, friendly staff. Excellent security. Comfortable rooms. Well maintained beach.
The beach views are incredible. Staff is very friendly and helpful. The beach is lovely, with a sandy swimming cove. They also provide you with beach towels, lounge chairs, and a delicious continental breakfast. I love this place and would definitely return.
WiFi did not work for the first 5 nights of our stay; the staff only gave us excuses and was not helpful. Finally after pleading and complaining as I required the Internet for work and to monitor emails, they offered us another room, so we had the added inconvenience of having to pack up all of our stuff, move then unpack again. I travel a lot and have been to Barbados a few times before, and this is by far the most unprofessional and unfriendly place we have stayed in. I wonder if its because we are East Indian or Caricom residents that we got this unfair treatment. So... We booked the hotel for nine nights. My mom and wife went first as I had to work for the first 4 nights back home. Before booking I called the hotel and asked about the extra person fee for the room and they advised it was USD 31.44 extra per night. On arriving I was advised that the fee was USD 48.38 per night extra. No problem I paid it. We had to call the front desk to get everything that should have been in the room for an extra guest even though we paid this fee. We got these things (cutlery, extra blankets ect.) at the hotel's convenience. We asked that the twin beds be arranged into King size and for two nights this was not done. The television did not work properly and after making multiple complaints, a technician came and said he would check it. Nothing was done until we changed rooms. When I asked the manager how they intended to compensate us for no Internet and a poor television signal for 7 days before we had to change rooms, also the inconvenience of moving and the untimely service, she said that she would reimburse us 2 nights of the extra person charge (USD 96.00) which I found was insulting but to close the matter and maybe enjoy part of my stay here, I said okay. When I went at the front desk and advised about the reimbursement, the person there reimbursed us for the 5 nights extra person fee which I thought they should have been the least they did, she then called after and mentioned she made a mistake and I have to come and pay the fee AGAIN (I told her it was USD 96.00, BUT she gave me another figure which I thought was the hotel trying to make amends). I had to check my credit card transactions when I got home to ensure I was not overcharged. There are other small things like a charge for changing beach towels, I have never seen that before, and the activities area only advise activities that are provided by the hotel...so many more little annoying things that made this trip annoying!!! It was also my wife's and my 5th Wedding Anniversary, it’s so sad that we are spent it there. Coconut Court has ruined what should have been a milestone for a young couple. We had our honeymoon in Barbados, it was amazing, and we have stayed at other hotels in the area and enjoyed ourselves. I travel through the Caribbean for work and have no problems. This was really a disappointing experience. . I will never go back to this hotel
Location beach transport Not enough wi-fi
the staff was awesome! room was very spacious and comfortable, air conditioned worked great. nice beachfront wifi sucked! no elevators. poor water pressure and took forever for hot water
Big Rooms Stones in the Beach
Pirate's Inn served my purposes, being next to stores and places to eat like Subway and KFC. The beach and boardwalk are a quick walk down the block and across the street. Other businesses are within a few minutes walk along the main road. The room was like an efficiency apartment with a kitchen and closet space. Bus stops by the stores provide cheap transportation ($2 BDS/$1 US) to Bridgetown, the airport and elsewhere. The staff promptly answered questions I emailed before my trip. All this for a rate cheaper than other hotels. I would stay here again. Had no problems with this hotel. I read online that air conditioning costs extra so I stuck with the two fans that I left on and aimed at the bed for the entire stay. I imagine this might bother some people but I was okay with it and it probably helps to keep the cost of the room down. There was no shampoo in the room though I did not ask for any.