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Room was great; location superb to Fenway for Billy Joel concert, and staff was fine. Valet was extraordinary! However, had to negotiate with staff at desk to get room reserved. Booked at Hotel.com and reserved the Fenway Room which is shown on their website as looking over Fenway Park. When we asked for it upon arrival desk clerk told us a lot of people THINK it looks over Fenway but it doesn't. Even if it did there was construction obliterating any view. (Picture on Hotel.com misleading: hotel is on Beacon Street a block from Fenway Park). He gave us a "Kenmore" room which looked into alley-type street. Asked for refund of difference, told not done, but upgraded to suite. Satisfied with new room..
The staff at the Hotel Commonwealth was friendly and accommodating. My Mom and I stayed one night in order to attend the Patriot's Victory Parade, and though we opted for a late checkout, we ended up getting stuck on the parade route. We called to let the hotel know, and they were very kind. Instead of charging us for half a day, they went and packed up our room for us, and held our luggage in the bell closet. The hotel was beautiful and the pillows and beds were some of the best I've ever slept in! Will definitely stay again.
We travel alot and I don't think I have ever stayed in a nicer hotel. The rooms were exceptional from cleanliness of the rooms to the friendliness of the staff. I will never stay in another hotel in Boston but thisone. Nothing!
Shower head needs replacing room 410
The staff was very nice. Service impeccable. Beds were so comfortable!!!! We will be back!!!! There is not a single thing I did not like about this hotel. It was wonderful!
Didn't even know it was the Boston Redsox Official Hotel. Lots of sports memorabilia, great creature comforts, staff eager to please. Jonathan at front desk was the standout employee that made our stay even better. He had great tips, suggestions for sights & food and truly made us welcome. Having to leave
Service was great, Room and amenities were lush. For a BU Alumni attending some University events it was perfectly convenient! Valet was a little pricey...park on the street if you can but the Valet guys offered great service! Valet parking was pricey for Boston!
Smelled good, friendly people, the room, the fancieness Issues with my prepaid credit card apparently they're not accepted. This should be noted somewhere when booking. I didn't have another credit card or enough cash. In the end it was worked out but it was unneeded stress. When checking out (645 am) we needed to wait for a bit. There was no staff at desk
Wifi was terrible. You couldn't even get high speed wireless in the lobby. You had to pay for it and even then it was spotty at best. For the money we paid for the room, reliable internet service is not too much to ask.
The front desk staff was extremely friendly and welcoming The shower was funky, the last day the water was a little bit cold. Also, when you opened the water it would come out through all the pipes, bottom pipe, shower head and fhe hand held shower head it was odd not necessarily an issue besides the cold water
Convenient location Very antiquated but in good shape
Clean,well place and good price.
Staff was friendly, location is pretty good. The hotel interior and rooms need renovation.
Price Location Cleanliness Friendly staff Small rooms Hotel itself could use some updating
Located within steps of Fenway Park and the Kenmore Square T station, with decent restaurants within two blocks, the location is wonderfully convenient. While room rates vary from week to week, they are usually well within my reach and very low by Boston standards Somehow the hotel didn't have my booking, but I had a copy of the on-line reservation and payment. They were able to accommodate me but there were some uncomfortable minutes. The room wasn't ready until 3:15, which is unusual for them.
Great location at a great rate. Very close to the T station. Reception was awful. No greeting or pleasantries, we were not even told where to find the elevator.
Very close walk. Could even see the park from the window Pretty basic and bare bones. Nothing special. But booked for location Reservation was under wrong name and address and it took forever to check it
This hotel is very well located in Kenmore, where there is a little bit of everything around, a T stop, buses and walking distance to Newbury street and the shopping area. Specially, it is very close to Fenway Park for those who are interested. It was comfortable and we had everything we needed, including free wifi in the room. Our stay was perfect. I believe the prices are a little high for what you get in a 3 star hotel. But, in Boston, the hotel prices are high in general. In this hotel you are basically paying for location.
Beautiful older hotel: clean, well maintained and updated. Great location: BU, Fenway, Kenmore Square T, Yawkey Light Rail station Friendly staff $10/day coupon for the nice hotel restaurant Great rate via Kayak over Christmas week Really nice suite upgrade with living room and kitchen My 2nd floor room transmitted a lot of traffic noise from the adjacent Turnpike Nice "Full" kitchen with refrigerator, sink & microwave, but no utensils, plates, cups, silverware or cookware. BYO everything. Very basic fitness room.
Location close to our meeting in Copley Square Very dated. Old windows that don't filter street noise even on 6th floor. Worst of all is their ridiculous cancellation policy of 72 hours prior to arrival. They wouldn't waive this even though I had just reserved online 50 min before. This place is an overpriced dump!
The building was old but well maintained and clean. The room we had on the top floor had a broken air conditioning unit, so it was an uncomfortable nights sleep
Record player in each room. Quality nice smelling lavender shampoo/conditioners. Lovely colorful lighting. Comfy beds/sheets. Good breakfast/coffee. Beautiful view of Fenway. Friendly staff/valet. Excellent location in proximity to a ton of fun things to do in Boston. Would Stay again. I don't have any complaints.
Convenient location No true lobby Room smelled musty Inconsistent quality of staff Has a free continental breakfast but nowhere to sit and eat
The location was great. The staff was friendly. The rooms were cool and a decent size. I ordered a room with one King sized bed and got one with two Queens.
Everything was amazing . From the wonderful friendly staff to the comfy beds and swanky vintage 60s ish vibe . Love the look of this new hotel and would def stay there again Nothing . Wouldn't change a thing
Spacious room. Clean. Great work space to sit and work on computer. My door was right next to the exit door for the floor and I was woken up at 2AM three night in a row as a roust crowd came back from the bar closing.
Me and my new bride spent our honeymoon at the verb and had a great time the staff was super nice the hotel is in a great spot to get around the city and see everything Boston has to offer definitely going back one day The only down side to the stay was that it wasn't longer and the restaurant wasn't finished yet for us to try
Nice update to the space. Very convenient location. Good Rates Bathroom walls were slightly discolored, otherwise clean.
$45 for overnight parking was a bit much. Added to nightly cost blows the comparison of cost to other hotels.
Convenience to Fenway park which is why we were in Boston. Close to restaurants and bars Airconditioning was not good. Several of our rooms had to request fans. Disappointed pool was closed the first day. That night saw a rat swimming in pool. I know price was based in reds of being in town but was pricey. Could have included breakfast at that price
Great staff, clean facility and good sized, comfortable room with a nice large flat screen TV. Fun 60's style rock and roll theme. Directly across the street from Fenway Park, so if you're going to the game, it couldn't be more convenient. I would recommend this hotel, and would stay there again if I ever make it back to Boston. The restaurant wasn't open yet, but was supposed to open in only a week from our stay. It's only a minor thing, but I wish the chair in the room had wheels on it.
-unbelievable location!! Room looked at Fenway -very friendly and helpful staff - Not a lot of rooms, so it feels a little more exclusive -free wifi, although slow -complementary bottled water -very clean and felt almost new -allowed to bring drinks and snacks to the pool (including alcohol) -mostly families and mature occupants -Breakfast is expensive (e.g. $4 cereal, 10 eggs and bacon) -parking is not included (unlimited valet for $40/night) -rooms are very expensive when the Red Sox have home game -wifi was "slow" most of the time
The view No
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I did not get to check in until after 2:00 so I end up booking rooms to other hotel my guest was traveling Frome Washington DC they was very tied
Excellent staying! Great location and great breakfast.
Modern and comfortable with many amenities. Breakfast not offered until 7am on Saturday despite being in the Longwood medical area where hospital staff begins work at 7. Parking was $45!!!! I was given a handicap accessible room although the hotel was nearly empty! And staff was not friendly.
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Great location! Very clean and the complimentary breakfast was so convenient. I would definitely stay again. The cleaning staff knocked on my door twice on checkout day and I left around 11ish. Felt a little rushed to leave.
This is a hidden gem! As long as the Red Sox are not playing the neighborhood is nice and not a noisy and whacky place. The hotel is gorgeous and the pool located on the top floor just steps from a private deck overlooking Boston. This is a real 5 star
Very friedndly and helpful staff Perfect location except that comed with a parking nightmare. Parking for customers should be more accesible and cheaper Price of parking
Great location! Bathtub didn't drain. Housekeeping started knocking on door at 830 even though checkout was not until noon. Felt a bit rushed to leave.
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THe bathroom sink did not drain. There was no large towel for after my shower.