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Breakfast is good. Hotel staffs are very kind. The room was too small.During our staying it was very hot. But in the room there was only very small window.So we were uncomfortable.
The breakfast was excellent also the games area for the children. We asked for Knight room but they didn't update us that they don't have any place for that then we took the Adventure room with extra money. The room was new but smell from Glue and was very hot without AC. the Woman in the reception told me that they know about it and allot of people complain about it. but they still rent it to other !!!
Location is great since hotel is connected to Legoland. Hotel has lots of entertaintment for children. Food is awful and overpriced. This hotel concentrates on quantity sacrificing completely quality on everything they do from food to service. Would never stay at this hotel if it was not so close to Legoland.
Great staff. Excellent location - could walk right into Legoland. Extremely child friendly. All in all, a place that we would love to go back to. None.
It was very good to stay at the Hotel so that you could go straight into the Legoland Park
The logo things and games for the kids. Close and easy access to Legoland It is quite good and nice to stay there, but frankly the price is too high
Fantastic location...let's be honest, there is not much else to do in Billund so staying inside the park is a huge bonus. The rooms are definitely 3 star rate but your kids will think they are 7. Cannot recommend it enough if going with kids...don't be put off by reviews saying the buffet is poor quality. Breakfast was good, for dinner we ate in the a la carte restuarant still in the hotel which was same price and excellent.
Even though this is a 'theme' hotel, the grown ups managed to have a nice weekend. Very tidy and good attention to (Lego) detail :) Would have been nice to be able to check in before 3pm and out later than 11am. The bar was scheduled to open at 5pm but at 5.15pm the bartender was still setting up - a shame because it was a cold, wet afternoon and people wanted hot/stiff drinks! ;) Lots of candles in the bar, but they were all burnt out - not very cosy ('hyggelig' ).
The front desk staff was always helpful with answering the many questions I had. The took the time to explain everything. The room had no air conditioning. I was on the lower level. I realize you may not need it most of the time, but it does warm up. The lobby was also warm. Seemed cooler on the last day.
The location of the hotel (near the Legoland). Also breakfast was ok - enough alternatives. The smell of pee at Duplo street where was our room.