Overview

Hotel City am Bahnhof

Bubenbergplatz 7, 3011 Berne, Bern, Switzerland
+41 31 311 53 77

AED 415+

Overall guest ratings

7.5/10 Good
Based on 1,264 reviews

Review highlights

  • 9.4
  • 8.5
  • 4.9
  • 3.7

Good to know

  • Train station is close

Nearby

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    About

    Welcome to the heart of Berne, Switzerland’s capital city. Our *** hotel is only a few steps away from the main railway station, Berne’s historic arcades and the Federal Houses of Parliament. City Hotel is the ideal choice for both business and holiday travellers, with cultural sites and shopping possibilities all within easy walking distance of our centrally located position.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,264 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.3 "93% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 6.7 "Internet is average."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.0 "Average value."
    • 4.9 "Rooms are not good."
      2.5 "75% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      2.3 "77% had problems with the shower."
      3.8 "62% thought the tv was sub-standard."
      1.3 "87% said the bathroom was dirty."
      0.0 "100% were disappointed with the minibar."
    • 3.7 "Breakfast is below average."
      1.9 "81% said the breakfast was too expensive."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
    • 2.0 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.5 "75% criticized the plain hotel."
      3.3 "67% didn't like the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 480 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.1 "91% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.0 "70% thought the service was very professional."
    • 7.3 "Internet works."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.2 "Only 62% said rooms were clean enough."
    • 4.9 "Value below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.9 "Breakfast is below average."
      1.7 "83% said the breakfast was too expensive."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 1.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 252 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.7 "Average cleanliness."
    • 6.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.6 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 3.6 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 3.3 "Breakfast is below average."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    6.2 Good
    Based on 75 reviews
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.5 "Great service."
    • 6.6 "Average cleanliness."
    • 5.0 "Average value."
    • 4.4 "Rooms are not good."
    • 1.7 "Horrible vibe."

    Overall rating

    7.5 Good
    Based on 455 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.6 "Internet is average."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.4 "Value below average."
    • 4.2 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      3.1 "69% found problems with the furniture."
      1.5 "85% had problems with the shower."
    • 4.0 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Good to know
    "Train station is close"
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