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I found the staff very helpful and location of the hotel exelent. I was overall happy with having stayed,it was also value for money
Very clean and new Hotel Big room and excellent bedding I couldn't find fault wit it - I would highly recommend it Excellent value for money
Staff was very helpful. We had a reservation for a double. The hotel has no separate beds. My son and I had to sleep in the same bed. Outrageous.
the rooms were too small and least accessories
New hotel. Very good Ibis accommodation. Tram to an from the centre of Basle just outside the hotel. Free transport pass including the airport bus. No restaurant but snacks available.
we all were plesantly suprised very good indeed value for money staff could not do more for us people smoke in rooms although not allowed, breakfast could be more varied on the swiww theme
We enjoyed that the hotel is located very close to the train station, and the tram network which runs every 10 or so minutes.
Comfortable, well located, clean and good value
Everythings' great, new hotel, clean room and bathroom, helpful staff, close to train station and city centre, good price. Happy to stay at Ibis
Location is convenient and close to the main train station. Very cramped up bathroom. It was more of a cubicle than a bathroom. Hotel could not provide parking as it was all occupied. We had trouble finding one which was away.
very good location (just few minutes from the main train station). We received two unlimited daily bus/tram tickets which were wonderful and helped us a lot to explore the whole city very quickly. the room was big and clean. We could not sleep because of too much noise from station, a huge drill which was working continuously the whole night in the neighbourhood, and young people passing the street next to the hotel. We paid 10 EUR for the (cable) internet which finally did not work. All the electricity cables were of another shape and we could only charge our laptop for 2 hours in the morning when finally the reception desk could find a convertor that fitted the internatinal systems. The breakfast was very limitted in variety.
Good restaurant Nice staff Small rooms Felt cheap
Friendly manager. Responded well to little issues with room A couple of little issues with the room e.g. lamps not working, but otherwise very good
Hotel staff was really excellent, I enjoyed the restaurant and it was easy to go everywhere in the city from there. Everything was great.
The staff at Hotel Helvetia were excellent. They were incredibly friendly and very accommodating to all of our requests.
Location very convenient near the main station No wifi in the room, no staff to check-in at 8pm, I have been checked in by the bar waiter.