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Great location for the beach and the convention center. Lots of nice restaurants, although with the downturn in AC, they are not frequently open. Atlantic City is a morgue. The hotel is really long in the tooth. I had an electrical outlet falling out of the wall in the bathroom. Paint was peeling from the ceiling in the shower. There was a round table but no desk. For a convention city, I would expect a desk.
I liked the service when I checked in. They provided a cot for my room to accomadate me and my family. I didn't like that there is a $5 charge per person for the pool. If I'm a guest it should be included with the stay. I moved the table and there was crumbs left from God knows when. They should clean better. The rooms need to be updated. The elevator was also annoying putting the key in to get to your floor.
No surprises, no problems. Comfortable and close to everything: the boardwalk and other casinos. It could get a little newer but I'm not complaining.
Guy Fieri's restaurant was awesome. Amazing food and staff there. Request a table with a view at restaurant it's a great view. Our Room had a beautiful ocean view as well. Check in is horrible. 45 mins on line on a Saturday. We complained and were told it's like that every weekend. Almost missed our dinner reservation because of it. Stressful way to start. The whole lobby and casino smells horribly of cigarette smoke. There is terrible separation of non smoking and smoking sections. This really was a bad issue. Rooms not bad but not great. If you get a really good price it's ok but we spent almost $400 a night and DEFINITELY NOT WORTH THAT. Go to Borgata for that price instead. Lesson learned for us.
The water pressure in the shower. First off they overcharged me. I paid for my room in full here on Kayak and then they hit me for more fees (RESORT FEES) on check out. Secondly the place is just the biggest dump. Stuck in the 70's. I wanted to barf.
Good value. Very nice room. Free parking was a plus. I've never liked resort fees. Confused about WiFi rules/possible charges so didn't use.
The people were great, the staff friendly and helpful Great value Dirty and disorganized - changed room 3 times in 3 days for reasons unknown
Hotel was clean Non-smoking room that smelled of cigarette, staff could of been a bit more friendlier
Food was great. It was fun and mistly clean. Room service menu was very limited. Had to call 3 times for room service and was told i couldnt irder off normal menu had to use limited menu because casino was cutting back.
Check-In person was terrific. She was so apologetic when our room was no ready yet and she had to spend some time working things out, finally moving us up to a suite ;-) Speaks well to their customer focus! All was great!
Half of the bathroom lights didn't work, including those above the toilet and shower.
Extra pillows. Changed my room without a problem. Staff were kind. Room was spacious and what we needed. Double charged for parking. First room was smoke smelling, phone didn't work, and NOT a "quiet room" (right next to elevator is quiet room??). 2nd room was better. Wifi was extra charge but was told would be free. Very expensive
The room was nice but you need to be at the rite tower. Staff was rood at registration,we booked 2 rooms but they only showed one, also they wanted to give us double beds although we booked one king size bed.
Every thing was goog Every thing was good except the smell of smoking butchers us although our room was non smoking
I just came back from Europe that was a month long, this hotel is totally a replication of the hotels in Europe! High quality rooms that are extremely clean! I won't stay anywhere else now!
I thought the staff was so helpful and friendly
One of the best places to stay in AC
Room faced lobby, was bright all night long, tons of noise coming into room, room was not ready when we arrived as offered online for 3pm check in, waste of 200 dollars, didn't sleep all night due to light coming in and noise from lobby traffic, would NEVER stay if here if had a choice elsewhere
While AC seems to be running down, this resort seem to be getting better. Unlike may stays in AC at other hotels, with the exception of Revel (closed) and Borgata, most place have become dirty and old, Caesar's room were spotless, nothing seemed old or run down (and I stayed at the old tower). The restaurants in the center lobby was pleasant to have dinner and a drink , connection to the mall was convenient, and the third floor restaurant in the Mall where very impressive and Manhattan like. I would recommend a couples weekend here, even for those who stay out of the Casino, as I did.
The room I asked for, I did not get.
Between the parking $10,hotel fee $25, car attendant $5,porter to help unload 2 bags from trunk $5 bell hop $5 then leaving bell hop$5 porter to help load 2 bags in car $5 car attendant another $5 total of and additional $65 . This is just plain highway robbery .This is the last time for cesars for us and our friends.View from the room was plain ridiculous it was the few of the lobby where check in was,and the lights were so bright in our room we had to tape the curtains closed.
I got a great deal on a room in the Centurion Tower (about $125 a night even after the resort fee, which was about $26 a day that they charge you at the end) and wasn't expecting a lot, though the room had a great view and was quite beautiful. Maid service was proficient in keeping it clean for the two days my girlfriend and I stayed there and I was overall very satisfied with the value I got while staying here, despite the bad Yelp reviews. The TV in the mirror (which I think is an item only available in the premium rooms) was broken, and when I called maintenance about it, they said most of those mirror TVs throughout the hotel were broken. It wasn't an essential feature of the room, though it was unfortunate that it didn't work.
The view N/a
It was located right in the middle of everything. You can walk to anywhere. The pool was for use by those 21 years old or older only. We had to go to ballys to use the pool. I didnt know that when booking the hotel.