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Very friendly service, clean rooms! The beds could be more comfortable.
Updated rooms Bed was in good condition Pool and Jacuzzi were working Complimentary breakfast Friendly staff Convenient location Fridge temperature knob broke off Weird shaped pillows Round table which was great for eating and talking with friends was removed during renovation
Overall the room was great. There were 2 of us so the room was perfect. Beds were comfortable. Good location for visiting up and down the coast. I will definitely stay at there hotel again. My son enjoyed the pool. Room was well insulated, I didn't hear any noise from other rooms. Just people talking or pulling luggage by the room (at reasonable time ). We had a upstairs room. First weekday morning for breakfast ( around 8:30am) there was about 8 people getting breakfast, both coffee pots empty, oatmeal empty, yogurt empty, 2 front counter staff, 1 just stood there, the other was talking to a woman applying for a job and answering the phone. Not the best breakfast set up location. The next day was a little better.
facility is a little shabby Homeless man sleeping on sidewalk outside a door grounds are in terrible shape
No one at the front desk for a long time at check in, pool was very cloudy and dirty, hot tub was broken...would not stay again or recommend!
Pros The stay was only 1 night Cons. Very noisy, our room was next to an exit door and it was unbelievably LOUD, every time someone went in or out the door it was like they were banging on our wall. We reserved a deluxe room, but got a standard room, when I called the front desk they said they didn't have any other rooms and to speak to management in the morning. Management offered a $10 refund, with no explanation why we didn't get a deluxe except someone else must have complained about their room so they got switched to another leaving us with the undesirable room. No Customer Service. Uncomfortable beds
Right off the 101. Back in February the Front desk guy did not want to print out my receipt for my expense reports. He rudely asked why I needed it and why I could not just print it myself from email. (Like I should stop at a local library or Kinkos on my business trip or what?) I asked if he would print it while I packed my car up and when I returned he again had a snarky comment and no receipt for me saying he isn't allowed to print it. I asked for a manager and finally the desk guy printed my receipt. Fast forward a month and I'm back only to discover i have been blacklisted from this red roof inn for wanting my receipt printed out. Stay away from this place.
Laid back vibe, staff very nice, something nice about this place, hot tub is nice, pool is now heated and comfortable, I like the like of pretension among both staff and guests. Overall very nice place for what I am looking for. some minor things were broken or not replaced, continental breakfast was better when I stayed here last time
Room was adequate, everything worked. Affordable, had pool and breakfast. Close to freeway and my mom. Stale smell in hall, lots of smokers outside. Looks a little rundown, like it's seen better days. Breakfast was minimal, no protein, not restocked so ran out of things. Pool heater was broken, and pool and spa not open in AM.
My stay at Hampton was great. The location was perfect. Enjoyed the amenities in the room. The breakfast buffet was outstanding and the dining area was very comfortable. The next time I visit Arcata, I will definitely stay at the Hampton.
The breakfast buffet Not having a newspaper on Thanksgiving day or the following Saturday. I think if you used "known" newspapers, you would get a better response.
The walls are very thin, can hear everything, had very loud neighbors. The beds are not comfortable
Clean modern new appearing rooms. Free breakfast in the morning that was pretty good and changed for variety. Next time might have gotten hotel a little closer to Redwood National Forest because end up doing a lot of driving.
Place was clean, staff was helpful. No frills, but for the price its tough to beat.
A good preparation for dorm life
The rooms were nice, clearly updated recently. The design was fun and inviting. We were impressed with the cleanliness and decor for such a good price. We will stay here again.
The price of course always helps with a budget crunch. The rooms were remodeled and clean. The location was a bit far from downtown arcata, but a great bike ride there. I could hear the people next door argue like at 1 am and could here everything. I received a phone call prior to getting to the motel by a front desk clerk pressing me about showing up and how the motel was overbooked, I don't need to hear the hotel problems? On the good side the same couple that was arguing the night before had passionate sex at 6 am. The reason I know is because I could hear EVERYTHing! Low key it did turn me on and I smashed the girl sleeping next to me right after :/
Motel was as it should be. Staff was courteous and polite. Breakfast was mediocre, but I'm probably looking for a healthier breakfast than I should expect to get at a chain hotel. They were doing construction on the rooms next to us, and although they didn't start at too unreasonable of a time, it was unexpected on the weekend.
I was probably most surprised by the extensive breakfast options. Staff was amazing. There was a cute gazebo. I used the hot tub twice. The room smelled heavily of air freshener. I like scent free rooms. Sometimes heavy smells like that give me a migraine. It was so intense I aired the room out for a while when I checked in.
Standard no-frills truck stop motel. Minimal staffing, and the office appears to shut down completely sometime before 11pm. Be prepared to breathe tobacco and/or cannabis smoke all night, even in a non-smoking room. The ventilation system is saturated with it. Wash all your clothing in hot water when you get home.
Reasonable price for a good nights stay. Complementary coffee and breakfast foods. Nice receptionists and overall friendly customer service. Thank you!
Location; Price Hair on the sheet and pillows; leaky faucet (puddle under the sink); uncomfortable bed and pillows; no sound proofing
The free breakfast was good. It was clean and comfortable. We were only there one night. The cops went thru the parking lot twice with their sirens on. The cleaning staff knocked on our door twice to check our carpet.
historic and convenient
Due to it's age, it has some character. It is in a very good location. Very centralized. Everything in it is old. It doesn't feel historical, and charming (which is what i was hoping for). it is next to 3 dive bars, and the plaza in the middle looses its appeal as it is constantly populated by homeless looking young adults smoking weed the whole time. All of this contributes to the hotel's loss of charm.