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Helpful staff and a very pleasant although standard "big hotel chain" room. Comfortable and clean, with good bathroom facilities. Good location just opposite Les Halles and an easy walk to local shops, restaurants, tourist sites etc. Nice gardens overlooking the lower parts of the city - which in truth aren't all that pretty! Decent breakfast. We would have liked to take our breakfast outside in the gardens but all tables had been used by the time we came down and they weren't being cleared very fast. No doubt had we asked a able would have been cleraed but there seemed to be only one preson on breakfast duty looking after several sets of guests
location is excellent, good value for the money. Had stayed there the previous week and was very pleased with the staffs friendliness This time when I booked, I had requested the reception to make dinner reservations for us at a restaurant which has good seafood that iswithin walking distance. When we arrived, the lady at the reception stated they had not made reservation after all "we don't know what you like to eat" Generally, staff was not as friendly as the previous weekend, When we were in the lobby bar (Internet hook up there) staff was too busy socializing with each other to attend to our drink orders
The staff very friendly and accomodating. Front desk staff can speak English well. Lobby, common areas, restaurant very nicely renovated and clean. Rooms older and in need of some care, but were very clean. Although not spacious, our room was very liveable. Can walk to all sorts of shops and restaurants right out front door. Can walk (uphill about 8 minutes) from TGV train station if you know your way around. Felt safe in this hotel. Enjoyed our stay very much.
Personnel de l hotel Non
Staff was extremely friendly, secure parking, great location ,,,liked it so much, am planning on staying again this weekend for my trip back to Belgium Beds could have been more comfortable, breakfast for 14 euros was a bit overpriced for what there was to offer, however the good definitely outweigh the few neagives
Good breakfast, excellent location, good parking facilities Rooms were small and furniture was old and badly needs updating.
Good location, easy on site parking comfortable rooms, good value for money and good value breakfast
Very short stay but comfortable in a good position in the centre of a nice city.
Dinner was good Not clear that hotel was close to station but up a very steep slope
Perfect waiter service with our evening meal. including a formidable wine recommendation! I would have liked my stay to be longer
Pleasant, helpful receptionist. Noisy road outside.
Hotel stuff was very helpfull, guided us to city centre for food without even asking for it! Excellent wi-fi connection, best one we have had during our month long trip.
Very friendly staff Room a little dark and decor tied
Friendly and helpful staff. The water from the cold tap was warm even after running the tap for 10 minutes or so. It made drinking the water impossible. Not a very nice location in AngoulÃªme.
Clean. Nice walk along river nearby. Very dark and depressing decor. Corridor pitch black until you fumble around and find light switch! Nowhere to eat within walking distance. Noisy. On busy road. No tea and coffee making facilities.
bad location, right on a roundabout, no air conditioning in rooms, you need the window open in hot weather then you can't sleep from the noise of the traffic. one steak restaurant within 10 min walk anything else you have to use the car. lots of retail around if you want to buy a car or furniture. pleasant staff but thats all.
Friendly atmosphere clean and neat Could do with a few more hooks for hanging things on E.G. for drying towels
Excellent concessionaire extremely helpful
Excellent for an overnight stay on a long motoring journey. The twin room and en suite bathroom were very good and very quiet considering we were facing a moderately busy suburban roundabout. The continental breakfast was very good indeed and the gentleman on reception was very pleasant and couldn't have been more helpful struggling with his english and me struggling with my french. Needed a car journey to reach the centre of Angouleme for restaurants, sight seeing, etc., but car parking free for first half-hour before 18.30 & entirely free after.
The range of food for breakfast was excellent and the bathroom facilities very good. The only negative comment would be the location in relation to the centre ville. It is a 20-30 minute walk.
Quite a way out of town
Excellent and friendly staff, comfortable rooms with galconies to the rear. Convenient parking make this very convenient for an overnight stop. Air conditioning is the only missingitem for mid-summer comfort.
The proximity to the centre of town. It was easy to walk in. I also liked the fact that they had a free carpark. The bread at breakfast time was not as good as most French bread we have had in other hotels.
location...good price... welcoming staff..eager to help!! the receptionist even gave as a city map and explained everything. the parking on the back is a huge plus! The room was small for 3 people, the carpet was dirty, the hotel needs a renovation, the Wc has no ventilation. We ordered for a coffee the first morning and they charged as 4 breakfast as they brought breakfast that we havent asked for!!carefull about this!
Comparable to U.S. motel room. Air conditioned, lift, balcony, parking, and nice people.
Clean room with small balcony, could be a little noisy due to traffic. Slightly further from town centre than anticipated.
Nice and clean, good location. Good value for money. Some of the staff were very nice and helpful. Unable to check out 1 hour later upon request, without getting a reason as to why. The receptionist, aka the owner, did not book our taxi as per our request and therefore we nearly missed our train. She did however drive us down to the station in the end.
Friendly staff, decent rooms
The room had a balcony and a market down the street. Parking in back. The neighborhood was average - a bit of a hike to the sites.
It was in need of some renovation
The staff is excellent, very kind and willing to help. Location is also good, extremely close to rail station.
When we pointed out a few small problems, they were instantly fixed. The staff were very helpful. The hotel is convenient, only 10 minutes walk from Angouleme centre.
Hotel Terminus is a good, basic hotel, walking distance to the town centre. The rooms are small but are quiet and comfortable and have recently been refurbished.
room in need of complete re-docoration but was clean
Good central position, short walk to shops and facilities. Staff very friendly, room small but what you would expect from Budget hotel, very clean and looked recently decorated. The ceiling fan was very welcome on a hot night. Shower cubicle a bit small, but very clean and modern fittings
The staff were excellent. My train was due to arrive around the time the hotel reception closed but they offfered to stay open in case of delay (which there was). The bathroom had recently been re-done for a wheelchair and the room was very clean and comfortable. The new bathroom has a raised shower area, and water runs downhill - luckily not as far as the bedroom!
Breakfast, helpfull staff Interior design, very old fashion
ease of going out to eat limited parking and no stopping outside
Pleasant relaxed atmosphere, staff were helpful and friendly
good location room decor could do with improving
Not a lot really.... The hotel location is at a very busy crossroads/roundabout and this made access by car almost impossible...I had to circle the city center and call the hotel on my mobile to get them to open their garage doors as the entrance to this is on a very busy street with no parking! The parking itself was very small and difficult to manouvere in. I would suggest the public car park across the road as a better and easier option. The room was very small and very old fashioned and a little shabby. The bed was very uncomfortble and old and the breakfast was terrible, hardly anything available, we had to ask for milk, bread and croissants etc....
Friendly staff. Comfortable bed. Nice shower. Breakfast was average and a bit overpriced, but it's optional so you can always go elsewhere.
Convenient for the railway station and old town. Good flat screen tv Comfortable king size plus bed Peaceful Friendly family hotel On an awkward corner for picking up luggage with our hire car. Only one pavement starddling parking bay. Not a big issue though.
Everything was nice.I liked the central location of the hotel.I also liked the shower cabin-very comfortable.Some representatives of the stuff are really frindly people,though their English leaves much to be desired.; Sometimes on Sundays there was no one at reception for hours-very inconvivient....!!!
Central location Poor room lighting. Noise from other rooms via air vent. We booked a larger room with a bath but only smaller room was available -price was adjusted.
Convenient location to central city and railway station and easy to find (i) no reception staff when I arrived and had to seek a phone (I don't travel with a mobile) in another hotel nearby to call to access entry and key; this is probably related to time of year (late October); the reception was not open from 12pm-5pm (ii) when I got to floor, no lights on and very difficult to find the room number in the dark
It was comfortable bed for night, clean hotel. Instructions for out of hours keys were good - and in English!
the comfort, for the price difficult to find
Good value hotel for the money, good bed and clean room, nothing to complain about.
heplfull and Convenient Dogs --
Welcoming efficient staff, good breakfast Slight smell within the corridors of the hotel
Helpfulness of receptionist on arrival and her understanding of our limited French combined with her own impressive English. Continental breakfast was good. I know you get what you pay for but the room could have been bigger.
The staff was very helpful especially because we arrived late and they assisted us anyway. Very Helpful
You could come and go at any hour, the staff were helpful and spoke fairly good english.
Clean and tidy, reasonable value for money. Very small room, tiny bathroom.
Good for an overnight stay. The staff were friendly and helpful. Quiet setting close to the main travel routes. Basic accommodation. The room was small but clean. Book your breakfast the night before as there will be not enough to go round the following morning.