Value for money
Distance to city centre
Distance to airport
|"Staff very friendly and helpful."||(in 9 reviews)|
|"Clean, quiet, breakfast had great selection."||(in 102 reviews)|
|"Staff very friendly and helpful."||(in 75 reviews)|
|"The hotel was horrible, dirty."||(in 23 reviews)|
|"Shower has black mold on walls"||(in 4 reviews)|
|"1.The Toilet seat is very loose."||(in 10 reviews)|
|breakfast was good||in 237 reviews|
|clean room||in 214 reviews|
|staff was very friendly||in 165 reviews|
|pool area||in 136 reviews|
|great pool||in 96 reviews|
|good location||in 73 reviews|
|hotel is always clean||in 69 reviews|
|close to the airport||in 66 reviews|
|airport shuttle||in 59 reviews|
|shuttle driver||in 46 reviews|
|hot water||in 38 reviews|
|bed was comfortable||in 30 reviews|
|small and bathroom||in 19 reviews|
|mold in grout||in 16 reviews|
|needs updating||in 15 reviews|
|friendly and helpful||in 13 reviews|
|dead bugs||in 11 reviews|
|albany||in 7 reviews|
|great value||in 7 reviews|
|bad smell||in 4 reviews|
|cheese omelette||in 4 reviews|
Staff was friendly.
After checking in at 5:00pm I found my room door wide open, garbage in the corner of the room, and no sheets on the bed. The staff quickly gave me another room, but that rooms was lacking. It did not seem all that clean and one of the electrical wall sockets had been pulled out of the wall. I think there are better lodging options in the area.
not as clean as could be. Sjower had been sprayed to be cleaned but I have seen much worse though. Also ordered a salad from their restaurant and the carrots were slimy.
Low rates, location
Older hotel, decent condition
can't beat the price
the room was comfortable and clean. the staff was friendly and helpful. breakfast was good.
there was a terrible smell in the hallway near our room, which thankfully did not extend inside. We were unable to get extra blankets. Bathroom door would not close properly or lock. Pool areal was way too cold. Seems like the whole place is due for renovation
The sign out front was not light up and it was dark. We drove by several times. We told the guy at the front desk and he said I know it comes on at 6:30.
Needs to be updated
Great value. Offered extended parking and a complimentary airport shuttle. complimentary breakfast.
One of the front staff members was curt. The love was nice but the rest of the hotel needs to be updated. We were looking forward to the pool area but could only use it briefly because it was so cold! There are multiple cracks and open seams in the glass dome roof which allowed in water and cold air!
Friendliness of the staff
Temperature of the room, cleanliness of the carpet, bathroom needs updating.
Breakfast Receptionist was very friendly and helpful Lobby looks very nice after renovations Average hotel.
Faucet in bathtub was leaking. A few pillow cases were a little dirty. Very humid in room when first got it. A/C took care of it.
I'd go back
Initial room assignment wrong - long walk
Initial room assignment did not work as key would not take. Looong walk to front desk pulling luggage to learn that the room was out of order and should not have been assigned. Got second room next door to initial room which was a loooong walk back. Hotel is so-so at best. Don't expect much.
Liked all the staffs, they were very helpful and supportive Complement break fast was too good Shuttle service is another plus Perfect for people coming on Business trip ATM, Pool, Coffee maker in room etc.,
Nothing specific, but a suggestion to have a small Kitchen in the rooms. Also some indoor games like Table Tennis, Pool etc.,
I liked pretty much everything, the rooms were clean, the bathroom was clean,the beds were comfortable. Its not a luxury hotel but it served its purpose. I slept very well.
The only thing I did not really like was the breakfast, but that was just me.. My friend liked it The food was good and hot variety of milk, juice, cereals, and bread for toast, the bacon was crispy. There were hash browns and scrambled eggs and fresh fruit. I only eat egg whites and do not have the bacon nor the hash browns. Do I only had coffee and fruit. it would be nices if they had actual plates and coffee cups and not use styrofoam.
convenient to airport and restaurants
Reservations were messed up when I arrived at 10PM. I had to wait for 40 minutes while the hotel rep argued with the booking.com rep. In the end, the reservation was found, but with my name mispelled and the booking number wrong.
floor had food crumbs all over, shower tiles had black mold in grout joints, sheets were stained
Convenience meets affordability at the SureStay Plus Hotel by Best Western Albany Airport, just three minutes from Albany International Airport and five minutes Times Union Center. Perfect for business and leisure travelers, our Albany hotel on Wolf Road makes it easy to experience everything the area has to offer. While many guests are drawn to our hotel's proximity (two miles) to Albany International Airport, there are many other reasons to choose the Best Western Albany Airport Inn. Bet at the Saratoga Racetrack or catch a game at the Times Union Center. Dine at one of the 40 restaurants within two miles of our Albany hotel, or shop at Colonie Center or Crossgate Mall. Enjoy the areas stunning scenery and recreational activities at Lake George, Hudson River Valley, Mohawk River, Cohoes Waterfalls and Saratoga Springs. Located near University at Albany, Siena College, Saint Rose College and the New York State Bar Exam, our Albany hotel is also perfect for students and their visitors. Corporate travelers can make the most of their stay with short commutes to local businesses, including GE, Clough Harbour, IBM and Nano Tech Sematech. With a business center and over 5,500 square feet of conference facilities, our property is perfect for your next Albany meeting or event. The well-appointed rooms at our pet-friendly Albany hotel offer free wireless internet access, refrigerator, microwave, single serve coffee maker, flat screen TV and more. Get a great night's rest at our Albany hotel and wake up to a complimentary deluxe full breakfast buffet. Our property also boasts a sparkling, dome-enclosed, indoor heated pool and fitness center. To experience our clean and spacious accommodations and attentive service, book the SureStay Plus Hotel by Best Western Albany Airport today! Enjoy your stay! Hotel requires credit card for incidental authorization in the amount of $150.00.
based on 646 reviews
Value for money
Policies vary by room type and provider.
SureStay Plus Hotel by Best Western Albany Airport is located at 200 Wolf Road, 9.1 km from the centre of Albany. Albany Pine Bush Preserve is the closest landmark to SureStay Plus Hotel by Best Western Albany Airport.
Check-in time is 16:00 and check-out time is 11:00 at SureStay Plus Hotel by Best Western Albany Airport.
No, SureStay Plus Hotel by Best Western Albany Airport does not offer free Wi-Fi.
Yes, SureStay Plus Hotel by Best Western Albany Airport offers free parking.
Yes, SureStay Plus Hotel by Best Western Albany Airport offers free airport shuttle service.
SureStay Plus Hotel by Best Western Albany Airport is 3 km from Albany Intl. SureStay Plus Hotel by Best Western Albany Airport is 113.2 km from Rutland.
Yes, SureStay Plus Hotel by Best Western Albany Airport is a pet-friendly hotel.
Yes, SureStay Plus Hotel by Best Western Albany Airport has a pool on-site.