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Casa Inn Hotel Acapulco

Ave Costera Miguel Aleman No 2310, 39840 Acapulco, GR, Mexico
+52 744 435 2000

AED 129+

Overall guest ratings

7.6/10 Good
Based on 966 reviews

Review highlights

  • 7.9
  • 7.7
  • 3.9
  • 3.6

Good to know

  • Great reception
  • Beach nearby
  • Great shopping

Nearby

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    About

    Casa Inn Hotel Acapulco features a rooftop terrace and puts you within a 15-minute drive of La Quebrada Cliffs and Bahia de Puerto Marques. Guests can take a dip in the outdoor pool or grab a bite to eat at Bellavista, which serves breakfast, lunch, and dinner. A poolside bar and a 24-hour health club are other highlights, and rooms offer up nice touches like rainfall showerheads and Select Comfort beds with premium linens.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 966 reviews
    • 7.9 "Good service."
      7.1 "71% said the reception staff was great."
      9.1 "Hotel security was great, thought 91%."
    • 7.7 "Good location."
      8.8 "88% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
    • 3.9 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.1 "79% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.3 "97% thought the tv was sub-standard."
      0.3 "For 97%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      4.6 "54% had problems with the shower."
      1.7 "83% were disappointed with the minibar."
      0.0 "100% were unsatisfied with the kitchenette."
      3.3 "67% said the bathroom was dirty."
    • 3.6 "Bar is not good."
    • 2.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 2.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 241 reviews
    • 7.6 "Good location."
    • 7.5 "Good service."
      8.7 "87% thought the service was very professional."
    • 5.0 "Average cleanliness."
    • 3.1 "Awful rooms."
      1.7 "83% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      1.8 "82% found problems with the furniture."
    • 2.3 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    Based on 705 reviews
    • 7.3 "Good location."
      9.1 "91% appreciated the closeness to the beach."
      9.6 "96% liked the proximity to shopping."
    • 7.1 "Good service."
      8.2 "82% thought the service was very professional."
    • 4.9 "Value below average."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.6 "Dirty pool, said 64%."
    • 3.9 "Rooms are not good."
      0.2 "98% thought the tv was sub-standard."
      4.4 "56% said rooms were dirty."
      2.1 "79% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      2.0 "80% found problems with the furniture."
      0.3 "For 97%, the rooms looked old."
      1.3 "87% were disappointed with the minibar."
      1.0 "90% thought they were poorly maintained."
    • 2.8 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 19 reviews
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 4.2 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Beach nearby"
    "Great shopping"
    data provided by TrustYou

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